Websites with more
info
....other resources (old posts,
books, business templates, etc.)
Market Research
What to sell, where to sell (+advertising)
....selling
raw supplies, premade elements, kits, etc.
Online
auctions & "stores"
...eBay
......general info, fees,
etc.
.....categories
.....polymer,
especially
.....after auction closes
.....various
problems
...other online auction sites
Your online website
.....free...+ your
own domain, web hosts...search engines,etc.
Payment
options (merchant accts., PayPal, etc.)
Wholesale
...to shops, consignment shops, shows, online, etc.
Pricing
& Legalities
....pricing your work, in general
... taxes,
permits, receipts, etc.
....pricing when
it's a hobby
Miscellaneous
....custom
orders... managing time + organizing ...proving clay "strong"
....inventory
... boredom with "production" work
Shipping
... + thank you's
...containers
Full time polymer business, making a living
at it
Donations
Business Cards
Portfolios,resumes...
submitting slides... "professional" impressions
Publishing
Articles, etc.
Negative reactions re
polymer clay ("plastic"... only-for-kids' ,etc)
(see also Starting a Business for suggestions
on how to get into polymer business... home or office "parties"... what
to think about before starting, etc.)
(see also Owning
for more on copyrights, trademarks, etc.)
(see also Shows...
Demos...
Teaching)
POLYMER .BUSINESS
note
These
days anyone "can do polymer" (and everyone knows
the techniques or can by a little web surfing),
and Carol Duvall has also made polymer clay a household word, there isn't
as much incentive to actually buy our items, or to pay
very much for them.
..... this means that if you want to
be able to make it .at selling:
1.... raise your items to a level that surpasses what
the general public can do (or thinks they can do)
..........(e.g.,
swirled beads, stamps and shapelets or using pearl-ex, for example, are now such
common techniques that only the most secluded person will see them as being unique
and have the desire to buy them)
2.....your
techniques and items must be original (e.g....no recognizable stamps, or
simply following tutorials)
3.....your
finishing also must be flawless (no unevenness,
no rough edges, no unintentional assymmetry)
4....
presentation has to be incredible (packaging or online photography). Ginger
Websites with more info
Emma's tips on where
to sell, how to price,. markets, etc.
http://www.ejrbeads.co.uk/pricingjewellery.htm
Kim
K's links to places to sell, etc.
http://www.tlcnet.com/~polyclay/sell.html
More tips on selling & displaying, from the polymerclayinterest mailing
group
http://members.tripod.com/PolymerClay_Interest/display.html
Tory Hughes interview
(business & personal philosophies and tips)
http://craftsreport.com/april00/onlineexclusive.html
Donna Kato & others’ Crafts a la Cart home-party craft business
http://www.craftsalacart.com/
huge
amount of free info on many
topics related to having a craft or individual business, at Barbara Brabec's
site (see below for her books as well):
http://www.barbarabrabec.com/homebizARTICLES.htm
http://www.barbarabrabec.com/crafts_marketing.htm
many
articles on starting a crafts business (starting, marketing,
supplies)
http://artsandcrafts.about.com/bl101.htm
(3 separate pages)
It's All About the Clay ..... "a brand new subscription newsletter, published monthly, devoted to turning your polymer hobby into a profit maker. We've partnered with Crafting For Dollars author (Sylvia Landman) to jam pack it with lots of what you need to know to make your clay pay. It's All About the Clay debuts June 15th and will be published on or about the same date each month. ....the newsletter will cost just $12 for the year. That's 12 issues for a buck each. " Jeanie Havel
(see also Tommie Howell's article below, under Full Time Business)
(see also: Starting a Business, for Crafts a la Cart home parties and more)
you
could give online web cam demos ...see Groups-Online
--or Groups-Chats if
it's been uploaded
(.....these could be free
or for a fee classes to demonstrate
a technique, or in a series, etc.)
I
checked out the alt.crafts.professional newsgroup, and oofta! :o)
> > >I think I'll stick here. :o) Kind a friendlier..
I checked it out for
the first time today. There was a lot of very cool info in there and a lot of
troll stuff that I had to make new filters for. Once I weeded that out it was
much nicer to read. Most of the posters are far more advanced on the path of selling
things than I am, but I found their comments very interesting and inspiring. Checking
out some of the web sites in the posts added to the experience. I think I'll keep
lurking there for a bit longer. Halla
business templates
sample contracts
for visual artists (require Adobe Acrobat Reader to view and print)
(for
"business services" and for "consignment")
http://www.vsarts.org/gallery/artresources/ta/contracts/index.html
various
types
http://www.teas2dine4.com/templatelinks.html#templatesblank
(look for Business Templates, under the "B's")
Books, tapes, etc.
Barbara Brabec is the authority on the subject of
crafts business. She has written books, been on Carol Duvall, publishes a newsletter
and has a website.
...I've shared all my best tips and how-to secrets to
success in a crafts business at home in my various books...you
can read about them on my personal website at http://www.barbarabrabec.com.
...huge collection of home business articles, tips and resources
there, plus crafts marketing by Barbara Brabec and others
http://www.barbarabrabec.com/homebizARTICLES.htm
http://www.barbarabrabec.com/crafts_marketing.htm
....
also want to mention that my books feature some successful polymer-clay artists
who have 'made it big.' Barbara
Books:
...
Handmade for Profit ...Hundreds of Secrets t o Success in Selling Arts
and Crafts, by Barbara Brabec. I was a bit skeptical until I read it through.
There are even a few of our pc pals mentioned in the business card formating section.
Jenni-frog
.........In Handmade for Profit, I write about Gina Casey,
who sold thousands of polymer clay miniatures in craft malls for years and finally
made enough money from this to open her own craft shop. In fact, she is now being
featured as a craft shop owner in the 2nd edition of this book, which I am writing
now for publication next fall.
...in Creative Cash, I've written about
how Maureen Carlson licensed her designs and launched her "Pippsywoggins" sculptures
line.
...in my book, Make It Profitable, Maureen and other polymer
clay artists have also shared their expertise and production know-how.
...Never
give up your dream. You *can* profit from your natural creativity, good ideas
and know-how, but it will take some time and effort. The important thing is just
to get started because you'll soon find that each new step you take will automatically
lead you somewhere else--another step nearer to your ultimate destination as a
crafts professional. Barbara
Crafting as a Business" by Wendy Rosen . . . .I think that book is one of the best that I've read on the subject. I'm thankful that I read it before I started doing my kaleidoscope business with some galleries. I was prepared for a number of things that I wouldn't have been had I not. I must admit that it's a lot more complicated to "craft as a business" than I would like it to be, and much more than I thought it would be when we started. But attention to detail pays off in the long run. Dotty in CA
I have Janice West’s book . . .Its an incredibly infomational
book!!! <and Janice is just the sweetest thing!!!> . . .you can find it
at Amazon Books http://www.amazon.com/exec/obidos/ats-query/002-7997275-4171256
. She's a wonder when it comes to thinking up new places to market your work!
And some great tips for running a small business, too, even if it's VERY small.
....... See her
interview at
http://www.polymerclaycentral.com/bookrev2a1.html
and a review
http://www.polymerclaycentral.com/bookrev2a.html
Jewelry Making for Fun and Profit by Lynda Musante
is a good one. . . .
.....The other one that had lots of great info is How
to Start a HomeBased Business by Kenn Oberrecht. Sue
If
anyone hasn't seen it, check out The Crafts Report. It's a magazine
...I've been a crafter all my life, but for years, really wanted to have my own
small business. I figured that if I couldn't afford to buy everything I liked,
I could surround myself in fine craft by having a store. So I took classes in
running a small business and read The Crafts Report. I learned a LOT, especially
the business side of being a professional crafter. They have a website:
http://www.craftsreport.com/
...
Among other things on the website is a directory to crafts shows
by state or city. Randi
The other
thing is to make an appointment with a SCORE volunteer. That's the SBA's
(Small Business Associations's) organization of retired (and other)
businessmen who listen to your plans and offer suggestions, suggest resources
or ways to go that you might not know of, etc. My advisor said "you aren't
ready" and in retrospect he was absolutely right!
The wonderful man I talked
to at SCORE also suggested a business loan for working capital. That would
certainly help with the booth presentation, but I'm not quite ready? DeB
DH
and I run a gift shop out of one of the local flea markets where I also display
various items I've made. We are at the point where we need to expand the products
we carry but don't have the money for it. SBA has a "microloan" program
where you can get a loan of between $750 to $25,000. We were going to ask for
$10,000. DH went to SCORE to get there help in putting the application packet
together. The gentleman there recommended we ask for twice as much. Sandy
It is called "creative financing," so if a Bank or other lender turns you down, DON'T GIVE UP, . . .You might also try looking at the book, "Guerilla Financing", sorry, I can't remember the author, I saw it in local bookstores, as well as at the local library. est wishes, e-mail me direct if you'd like any help/advice. ---Dori
Dori, One of the authors is Jay Levinson, there is another, but I can't remember his name. Yes, great book! peg polymer
I highly highly
highly recommend listening to the audio tape "Be a Dynamic Craft
Seller" by Bruce Baker. See http://www.dbakerinc.com/
I'm not associated with him in any way, but I listen to the tape before every
show. Even if you don't do shows, there is a lot of good info about how you present
yourself and how you present your work. If he is ever giving a workshop in your
area, GO! I was so charged after the one of his I attended, I could have sold
.... popsicles to Eskimos…. It's by Bruce Baker, who does a column in Crafts Report
magazine, and who also lectures on a variety of topics, including selling craftwork,
displays, jury slides, and more. He's an enthusiastic, even charismatic, speaker
and imparts a Lot of good information in every sentence. His cassette tape will
tell you about your own body language, the body language of customers, how to
phrase questions, how *not* to act, how to answer those questions that push our
buttons, oh, jeez, so much info! Irene NC
I also bought the tape and whole-heartedly
agree! My dilemma was why everybody loved to hang out in my booth but never bought
anything. Mystery solved! I could have been the poster child for what not to do
at a show. Right down to the color of my booth!/...! Anybody who is even thinking
about doing a show and hasn't bought the tape SHOULD! Lorieo
... You will get
the picture of what your customer sees when shopping and listening to it before
every show keeps you fresh. Denise
In
my explorations about making my art/craft a business I came across these sites.
The first is James Dillehay james@craftmarketer.com . He has a free newsletter
that is very interesting. He also reviews books on the topic. He reviewed this
one and I have ordered it from Amazon.
... Her site is also very interesting.
Author is Barbara Brabec The book is "Make It Profitable, How to Make
Your Art, Craft, Design, Writing and Publishing Business More Efficient, More
Satisfying and More Profitable." for $16.95 and her site is
http://www.barbarabrabec.com/make_it_profitable.htm
Marsha So Cal
I have another of Barbara Brabec's books and have found
it helpful. She has written a number of books about being successful in a homebased
business. Dianne C.
The absolute best thing that happened to me during that serendipity of creating then selling my business was discovering a small little book that absolutely changed my life. I would like to recommend it to anyone who wants to be a better salesperson. The name of the book is: "The Greatest Salesman In The World" by George OG Mandino...Your local library probably has a copy of it too. Sam Croy
(see Sarajane Helm's words on seeing art everywhere, and using everything you know/experience for the business and practice of art, in Creativity/Formative Teachers)
ONLINE.........
Here
is a website that seems to have good information about marketing
handcrafted items, and also publishes a newsletter to which
you can subscribe. . . .you can also look at archived newsletters:.
http://www.craftmarketer.com/free_articles.htm
Patti
Preston Reuther's many online articles about
home businesses, doing shows, etc.
http://www.wire-sculpture.com/resource.html
I belong to 2 online craft biz groups :
..one
is through Yahoogroups and is called acraftbizconnection http://groups.yahoo.com/group/acraftbizconnection
...
the other is through Topica & is called professional-crafters http://lists.topica.com/lists/Professional-Crafters-Chapters.
Cathy
Old Newsgroup Posts
There
is a gold mine of polymer business information
in the archived posts of the polymer "newsgroup" (rec.crafts.polymer-clay).
....you
can still read these in Google's "Advanced Newsgroup Search" area
INSTRUCTIONS
1.
first, copy one of the subject lines you found (for
example, on this page under "What and Where to Sell")
(don’t
include anything in parentheses --so
spaces, exact spelling, etc, will be preserved.)
2.
then click on this link: http://groups.google.com/advanced_group_search
...and fill in these 2 windows:
.....Newsgroup:
. rec.crafts.polymer-clay
.... Subject:
.paste
in the subject line you copied
..............................(the
Message Dates window should be set already:
.Return Messages Dated ..Anytime
is the default)
3. click on: Google Search
....click
on: View: Complete Thread (after results come up)
Remember
that sometimes during a particular subject thread, someone may have strayed off
the subject in their individual reply. If this bothers you, it might help to read
the earliest responses in each thread first?
(....to
use the Google's newsgroup advanced search area for other words,
or if you don't know the exact subject title,
see Google's instructions
on searching at:
http://www.google.com/help/ )
Irene in western
NC:
Market research doesn't necessarily mean noticing what *you* are selling,
nor does it mean asking other people what they are selling.
JEWELRY:
Go to the library and spend a couple hours checking out hip fashion magazines.
What are the models wearing? Chokers? Pendants? Big earrings? Tiny earrings? What
colors are trendy right now? Earth tones? Deep jewel tones? Brights? What sort
of imagery? Organic-y random shapes? Representational? Ethnic? Ancient stuff?
Spiritual? Art Deco? Techno?
Next time you are watching a tv show that shows
the audience -- notice what the women in the audience are wearing. Pins? Pendants?
Fancy hair things?
Go downtown and walk around and look at what people are
wearing and what the mannequins in department store windows are accessorized with.
HOME DÉCOR: Then look at Architectural Digest or Home or HomeStyle
magazine. What sort of home accessories are featured? Decorative? Functional?
Natural look? Contemporary? Sleek and clean lines? Curly and froo-froo? Whimsical?
What are the lifestyle trends these days? Partying? Hanging out with the family
and friends at home? Religion/spirituality? Time with yourself?
YOUR TARGET
MARKET: Frankly, if you want to target upscale, professional women, snowman
pins are not the way to go. Learn your market and learn what they want/like. As
I mentioned on another list, my market is mostly people in their 40's to 60's,
usually couples (including many same-sex couples), with no children or grown children,
a disposable income, often a second home, many of them with their own successful
business. This is my market, and I cater to them. It helps me focus and gives
me a direction for my work.
And jeez, don't make something because someone
else makes it and charges a lot for it. If your work doesn't come from your soul,
it shows. It becomes just an object. Make something you love and something that
really speaks to you. Of course, I am guilty of not adhering to this sometimes,
but it is something we all should remember.
I recently posted to Polymer Clay
Interest some tips about selling and craft shows. An important one, one I learned
from Kathleen Dustin, is not to use every technique out there. You will never
develop your own look. Save the cool new techniques for swaps or experiment with
them until you figure out a way to incorporate them into your existing body of
work. A booth of artwork using primarily mokume gane, for instance, will be so
much more effective than a booth with some mokume, a few photocopy transfer pins,
a bunch of cane-slice beads, and a display of teddy bear santa pins. Ya know?
Also, using a dozen different techniques means never getting really really great
at any one or two of them. . . . Irene in western NC
More
from Irene:
(Target a market that will make you money. My market
tends to be people (usually couples, many same-sex couples) in their 40's to 60's,
either without children, or whose children are grown, who have disposable income.
Often they have a second home. The disposable income is the important part. Learn
what these people like and make it. The above might seem like selling out a little,
but it's not. It helps me focus on what I'm making, and it gives me direction
when developing something new. Knowing my market helped me make the decision to
stop making jewelry. My customers prefer to spend the money on jewelry made of
precious metals, handmade glass beads, nicely set stones. My polymer clay jewelry
was sort of a whimsical afterthought for them. So I target the money they want
to spend on home decor sorts of things, and that's what they buy from me.)
Don't feel obligated to use every technique there is. You'll never develop
your own "look". Save those cool new techniques for swaps or for developing
prototypes that you can eventually work into your line. And try to develop your
own unique style. People can recognize the work of certain painters, clothing
designers, potters, jewelers, etc. This can make your work collectible (and it
makes a more cohesive display).
Always finish everything perfectly, front
and back. Never think someone won't notice a chip or corners that don't line
up. They might not conciously see it, but it will affect their perception of the
piece. And *you'll* know. It's okay to use church-bazaar type craft shows to get
a little experience dealing with the public, but the people who shop there are
not going to spend much money.
Find high-quality, established shows.
Scope the show out and apply next year. When you scope it out, look at
the customers and what they are wearing, what they are buying. Notice the type
of work being sold. Contemporary? Country? Don't apply if you don't think your
work will fit. (This is also a good opportunity to get display ideas.)
Don't
overcrowd your booth. I dropped several things from my line because they took
up valuable display space. My booth looks sleeker and it's easier to see everything
because it's not all crowded in there.
Stick PVC onto your table legs
to make the table counter-height. Make your display elegant. Look at
booths with expensive, sophisticated work in them. Check out how it's displayed.
Be professional.
While in your booth, don't read, don't eat sloppy
foods, don't sit and stare, don't chat with your friends, and above all, DO NOT
complain in your booth, and don't let anyone else do so. (I have actually
asked whiney craftspeople to please leave my booth because "I don't do negativity.")
You are there to Sell! ...If you hate this aspect of selling, then don't do shows;
find another way to sell your work or hire someone to sell at shows for you.
And be confident. Even if you haven't sold a thing, have a confident, successful
attitude and body language. Dress for success. Smile. Stand up straight.
Have a few one-of-a-kind, expensive "show" pieces to draw people into your
booth. Then have several more pieces in the $50 to $100 range, and even
more in the $20 to $35 range. You'll sell more things in the lower price range,
but you 'll also be pleasantly surprised how many people will buy in that middle
range. You want things nearly anyone can afford, but you don't want to seem too
cheap, either. IMO, that seems needy, which is not something that makes anyone
want to buy. If you target the right market, you'll find they are happy to spend
$100 or more on a nice piece of artwork.
Don't leave your mailing
list book out for just anyone to sign; only people who actually
buy. You'll go broke on postage otherwise.
And if you have a mailing list, *use*
it! . . . send them postcards a week or two before each show..
. .Let them know where you will be (show schedule) , what stores or galleries
are carrying your work, what new lines you are developing, new products, etc.
. I have excellent mailing list response at nearly every show, because I keep
in touch with these people throughout the year and they remember me. . . . You
might also consider including a brief statement in your next mailing about the
durability of your work and that you'll be happy to repair or replace
anything that has broken. Whether anything gets sent back or not, you've let
your customers know that you stand behind your work Irene in western NC
There
is a saying from my husband's guitar instructor R.Fripp "Whether or not
you like something is no accurate way to judge it" which seems silly at
first (OF COURSE its no good if *I* don't like it) but it is arguably very true.
When I used to have a store that sold wearable art, we would at the beginning
discount the items we didn't love. What we found though was that if we
raised the prices, and shut our mouths, the pieces we didn't like often found
their buyer just as quickly or even faster than the pieces we loved. The ones
I thought I should give away because they were plain old ugly often found the
happiest reception at full price and actually looked remarkably good on the people
buying them. Sarajane H.
. . . well, shutting up is not my natural
area of expertise either! But it is a good skill to learn. My speech teacher
in highschool said over and over and over to all of us young speakers "NEVER apologise
for your presentation" meaning don't stand up there saying "gee, shucks, I know
this isn't any good, and you probably don't even want to listen...." and it holds
true in ANY public display. Put your stuff out, and if you can't pretend you love
them all equally, at the least don't stand there pointing out the ones you think
are ugly! If it helps, think of it as an excercise in Research and Developement...figure
out what the buying public likes by giving them options and observing their reactions.
Remember, its not a value judgment about YOU---its about how THEY react to the
work. Sarajane H.
~I guess I prefer to sell myself. Interacting -no, no, wait, that's not the word I want-...I guess 'seeing' my customers is what I like. I can get an idea of what to make, 'I' get out more, and it just stimulates me to make more I guess! Jeanette
(re
colors that sell well:) My dear friend and mentor Libby Gregory, who taught
me much of what I know about beads and running a store, said "I can sell anything
if its purple" and this has held true for me for more than 20 years. People love
purple and then blue...other colors vary, but those are always "in" and easiest
to sell. Yellow and green are tougher. Sarajane H.
I will have to try more
purple then! I know blue always sells well. And I also have difficulty with green
and yellow. Green isn't so bad if it's more turquoise than green. Also when the
new seasons clothes range comes out in the catalogues and
in the shops I always spend a day or so just browsing to look at colours and styles
before I start making again for the new season. Shelley
a
suggestion... I am on several quilt lists and they are always moaning that at
quilt shows, they would love to purchase quilt keychains, fridge
magnets and quilt type jewellery. Very rarely are these available
and are snapped up immediately. Just thought someone might be interested in filling
this market.... Dahn
maybe make a presentation once (or a couple of times
a year) at quilt guild meetings? DB
I took my beads to a bead store, and they bought lots of them to carry in their store! Carole Dawn
I agree, it doesn't cost very much more to use sterling or gold-filled findings. They look so much nicer and the perceived value is higher. Niobium hooks, while a bit pricier, can really add punch to earrings, too. When I did jewelry, I always had a selection of hooks and my jewelry pliers with me at shows, so I could change hooks if someone wanted. I second Rio Grande as a decent source of good-quality SS and GF findings for a reasonable price. Plus theyhave no minimum order and ship FedEx 2-Day at for the same price most places charge for ground service UPS. -- Irene NC
Jacqueline
Gikow's article lesson in Polyzine re how to tell Trends in design, color,
technique, etc.
http://pcpolyzine.com/0204april/trends.html
Popcorn site dealing with upcoming trends
http://www.faithpopcorn.com/trends/trends.htm
WHAT
to sell ... WHERE to sell
+ advertising
How do you find a market to sell your items? Patsy
....perserverance.....try your stuff in one market, then another
if it doesn't work.....You just never know where or when your product might sell
and trying out a whole variety of places is the way to find out........
also think outside the box sometimes
...What kind of people would be/ are interested
in your products?? Fancy evening bag/ purses like you describe, might do well
in a high end resale clothing boutique???
...online auctions work well
for some and not at all for others, same with web pages, same with craft
fairs and shows, you need to find your best spots.
Connie
Some
Places To Sell Your Creative Work (from Polyclay Newsletter):
Consignment to craft malls & rent-a-space shops
Craft consignment or wholesale
to other shops (especially shops dealing with the same sort of thing)
Home
and/or garden shows
Home builder's shows
Interior decorations
Art
galleries
Bed & breakfast inns
Hotel gift shop
Beauty salons --
they sometimes like to show lovely little tchotchkes
Museum or historical
site gift shops
Amusement park shops
Tourist and seasonal shops
A
craft co-op
Art & craft fairs and shows
Open house sales
Holiday
boutiques, Seasonal boutiques
Online (your website, online craft malls, auction
sites like e-Bay)
Developing and selling kits
Private studios and workshops,
classes
Home craft parties
Entering contests . Georgia
....... (some
of these possibilities have separate categories below or
are dicusssed on the Start A Business or
Shows or Teaching
page)
"niche" markets
....
often you can find a lot of success in a niche market of some kind because when
someone has a particular hobby or interest, they tend to be willing to spend much
more moola for an item dealing with that topic ...some
savvy clayers have made a killing that way
some niche examples:
animal lovers (dog/cat/snake/horse, or specific breed) ...teapot
collectors ...space enthusiasts ...gardeners ...quilters ...golfers or other sport
lovers ...campers/hikers, ...teachers ...preachers ...dentists ...musicians....
whatever!!
...one way to help figure out possibilities
for niche markets is to go to a service which deals with lots of interest
groups, then browse the specific types they're broken down into
there
...... for example, here's the main page for all of the Yahoogroups
mailing lists: http://groups.yahoo.com
..multi-message board forums are other possibilities for browsing,
e.g. delphiforums, Googlegroups and USENET....or more
specific ones like Do It Yourself (diynet.com) or HGTV.com,
etc.
You could then make figures, or items, or figures with
items that relate to that particular niche, and get loads of possible clients.
...or you could make anything at all (box, pen, bookend, frame, pencil
cup) but using a theme or colors of one hobby/profession/etc.
on it (beware of trademarks, copyrights, etc., even
with colors... many are quite agressively protected!).
For selling
some items, you can go to events (dog shows, for example) wearing (or
otherwise in possession of) some of your things
Or you can approach
local clubs to do presentations/sales/advertising in their
newsletters or at meetings
Or approach specialty stores
that sell to those with that interest.... they may be willing to sell
a few of your things, or you could make up a nice flyer to leave there
Also, it's always a good idea to check out what others are
doing to see what you want to emulate or avoid, whether
it's eBay, online websites, or advertisements/flyers, etc. Diane B.
eBay
is a good place to reach niche markets because many "collectors" haunt
it, and many people looking for specific things (there are various ways to go
on eBay, from regular selling, to Buy It Now, to an eBay Store ... each with their
rules and advantages, etc. Though you can't advertise your personal website on
eBay if you have one, when someone buys from you, you can feel free to send them
info about it with the delivery (look on the Business
page for more details)
(...see also Gifts for lots of possible niche ideas)
How to find
places to sell your work
... the "best ones" for you will depend
on what you make and what style your work is.
...For example,
my nature-themed switch plates do well at a local upscale home store as
well as a nature store. . . . Work with cultural or local references
might do well at a local museum shop (they like work by local artists).
You can look for shops when you go on vacation, or ask your friends
and family in other cities to recommend shops.
. . . .The Crafts
Report magazine also has a listing of shops seeking work. Irene D.
...I've
never been in a beauty shop, but the one I go to has a line of jewelry
made by a young gal, and her items seem to sell very well. Dotty
...I teach
my button class at a store that also teaches quilting. It
is a wonderful extension of the craft. Trina
...(see more ideas for types &
sizes of buttons to sell at knitting shops or bead
shops, in Buttons)
...one person who
carries some of our finished jewelry has limited space, so she has mounted the
necklaces on a velvet-backed picture frame, and hangs it on a
wall like a picture (about 12 pieces)...saves space, and they display well
like that. BeadShark
wearing your pieces yourself
(in public)
...just wearing your own jewelry, or carrying a sample
of your style, etc, with something else like a polymer notebook cover or pen,
is a great way to market and/or sell your items
...you can either
allow people to buy the items directly from you, or give them a business
card so they can contact you
...other possibilities include keeping some
of your stock in your car or purse (which you just "happen"
to have with you), or keeping a more complete photo album showing what
you do, styles, etc. in your car, etc.
letting others wear or use
your items for free while they're around potential customers
...A
friend of mine has a business doing facials, etc. I made her a necklace for her
birthday and she gets so many compliments on it and people asking where she got
it. Her shop is small and no room to display my jewelry but she has suggested
that she wear some of my jewelry and have my cards on hand so that when
her customers ask about her jewelry she can give them a card and they can contact
me if they want jewelry. She can also sell the jewelry right off her body too...LOL!
I think this is a neat way of advertising. She has lots of clients. I think this
is a fun way to sell as she gets to wear lots of different jewelry free, and I
get lots of exposure with my jewelry. Jeanette
...I would enlist the people
you know in your town like the nice pharmacist lady, the fashionable hairdresser,
the talkative girl at your local nail salon. taso86
... i also send my mum
out to the pub in my stuff so her friends (who love my jewellery) can see any
new designs.... i get quite a few orders thet way, and i even
got to teach a class once becuase of it. carolinemhannon
miniatures
...it can be a very profitable and reliable market selling miniature
items to miniaturists (of various types) ...they often don't want to have to make
everything they use in their scenes (and some buy all the elements
they use)
.....I just want to remind people that the amount of money the public
spends on miniatures exceeds the amount of money spent on polymer clay jewlery
and household accessories!.... the Doll House and Miniature demograph is worldwide,
and comprises one-third of the 10 billion dollar a year hobby and craft
industry income!! Nora-Jean
....consider the needs of model railroad enthusiasts
too
....see the long list of ideas
for many things
to sell to miniaturists, esp. for doll houses, in Miniatures
> e-Bay, etc.
I've sold about 20 (of my fancy) postcards so far at $14
each. Linda Goff
(see Cards
> Postcards for details on making them, and how to mail bare)
...in fact, I just sold the bed and breakfast building
I have on my site to the chairman of the board for the Friends of Gettysburg
Parks. Karen http://www.clayalley.com/gallery.htm
... It sounds as if you're onto something that could be really big
.......
I know my Mom and my Aunt (in frederick and Hagerstown, MD) collected Cat's Meow
wooden buildings for years (you know, they're about 3/4' thick with stencil-painted
windows/doors, some people put them above doors) . I'll bet yours are in
the same league. . . . maybe you could do some national landmarks, too.
Jeannie
http://www.catsmeow.com/catalog/cat_4_tpl.asp
(many structures of all kinds at Cat's Meow)
I am on several quilt group lists and they are always
moaning that at quilt shows, they would love to purchase quilt-themed
items like keychains, fridge magnets and quilt type jewellery.
Very rarely are these available and are snapped up immediately. Just thought someone
might be interested in filling this market....author?
....Jennifer Patterson
who does quilt pattern canes travels the country selling her jewelry at
big quilt shows. Trina
....covering film canisters to make portable
pin cushions from them for sewers or quilters (plus needle
cases and/or polymer heads for pins?) (see info in Covering
> Plastics > Film Containers)
....also buttons, pens,
pins, bowls and boxes, handles of flatware etc.
...Maybe
you could make a presentation once (or a couple of times a year) of potential
items at quilt guild meetings??
...... or pass around a survey for
items people might want you to make (after seeing some examples)? DB
This
presentation idea could work for other kinds of groups which have
regular meetings too... e.g:
-- weavers or
other art types, non-art types like bowling leagues, sports fans,
Shriners, weight loss group, hikers, bikers, etc.
...there
are groups out there for practically every.
interest, profession, hobby, disease/syndrome,
etc.!!! DB
I think you have really hit on something
great...the best part is that you can no doubt do specific subjects that
people can't find anywhere else (like your dragon)... .....people are always
asking for such things as frogs, dragonflies, butterflies, etc that
are not "cutesy" ones that you can get in commercial molds.( I'd love a
long, double winged dragon fly, about four inches long for instance. You could
make one or two smaller ones too.)
....It's called "find a need,
and fill it." Dotty in CA
(At school) What we've
done is left out items to sell in a basket, with price information
and an honor system envelope, for checks or cash. I'd ask at the office
if I could leave it in the teacher's lounge for a day. If they know you at the
school they're usually happy to oblige. Maureen
That's what I do, too. After
25 years as a school nurse in a large K-12 district I can take my wares into almost
any school. Never had any major problems. Those guys are some of my best customers.
Trina
Look for a niche to fill --mine is almost 100% selling to teachers & school staff. ...They love smallish seasonal stuff for throughout the year - for themselves, parent volunteers, their family....just from Nov.- Dec. 24, I make enough money to recoup expenses & pay for all of my personal holiday family gift shopping. KA in CA
I've found if you want to make the
big bucks (or biggER bucks), find yourself a niche market.
...You have
one ready made there if you work with horses (people who own animals are
just big suckers for their favorite breed...there is a lovely lady who makes these
Chow pendants; when I first saw them, my only thought was "who the heck is going
to wear a Chow pendant around their neck???"...then I saw how much they were going
for on ebay (and each had multiple bidders!)
......so if I were you, I'd start
making some horsey themed stuff and then wearing
it around the stables.... you might be surprised at the response you get. Maybe
some earrings or a pendant/brooch in the shape of horseshoes or a saddle? And
definitely slap together some Christmas ornaments with a horsey theme... for example,
check out some of the pearlex powders in bronze or gold to give it that "metallic
look"! ...or use faux leather for your saddle! Karen H.
One guy I know who
makes clay characters based on video
game characters sells his clay sculptures at video rental stores.
Connie
(beware copyright issues
though when selling!!!)
Another
niche market could be selling manipulables to teachers and parents
for kids or kids with disabilities (counting beads, tiles with colors
or pictures to match up or add pips, etc, etc..)
...more
on these in Kids and in Disabilities
... more places? DB
I make a lot of jewelry, particularly bracelets, earrings and the barrettes. ....Necklaces are less popular, make some,and few pins as my sales are mainly in the summer. I made hundreds of little tabular beads as these were the most popular and tumble them to polish. This was as a result of reading Elise Winters article in Jewelry Craft Magazine. Try to make my line some how symbiotic to save money. I have no waste clay. All my ends from the beads go into making composite canes which I use in the barrettes and they are some of my best pieces. Shirley
for college students..... photo frames. I am not to sure about this but everyone I knew loved to have lots of photos. if you make them for either 3.5 x 5 or 4x6 that might also work. I wouldn't make anything too huge though. Basically because college students tend to be broke and chances are the stuff that is going to sell is the small stuff. -NF
many groups also like
to give appreciation pins or other items to their workers
or volunteers
...one director of the "product party"
business then contracted with me to make incentive pins (look like little
tubes of lipstick she gives out when someone reaches a goal she has set for them...there
are changes in the look of the pins for multiple achievement levels)... this happened
after a MaryKay/Tupperware/PamperedChef director & I had "exchanged"
parties... I made thousands of dollars last year this way, and could have made
more if I had made enough product. Alecia
For
2001, they are saying that the gift trends will be:
Home office
and computer accessories clocks decorated boxes jewelry figurines and sculptures
garden and outdoor items lamps and lighting picture frames wall decor
Favorite
themes to look for are: Nautical and seaside golf hobby and professional
pets juvenile and baby home and hearth wildlife folk art pigs americana country
cabin and lake cottage themes Moroccan, Turkish, Indian, caribbean, Cuban and
Asian themes
According to the article Babies are big business. The
industry has grown 470 percent since 1980. Celestial, educational, keepsake and
personalization are the most popular gift theme catagories. Practical is the buzz
word, meeting the needs of parents on the go.
There you have it - straight
from the most looked at trade magazine in the crafts world! Thought your inquiring
minds would like to know! Karen R.
(Hawaii) These
"eternal leis" (flowers made from polymer clay) can be worn to work or
special occasions, tied around the brim of a hat or hung in the home for decoration
-- and they always look fresh. Perhaps that's why these leis are so popular. Crafters
say they sell out at craft fairs and must work overtime to fill orders...as soon
as she puts them out, they're sold. She actually has to hoard stock for craft
fairs so she'll have enough. ...Prices run as high as $150 for a three-strand
pikake lei or $125 for a plumeria lei. Crown flower leis are about $95. Most others,
including puakenikeni, pakalana, ilima, rosebud and single-strand pikake are $45
to $75... leis can take 8-20 hrs each.
lesson on making a lei with puakenikeni
flower: http://starbulletin.com/97/09/23/features/story1.html
I'm
thinking of sending a flyer to the psychologists and therapists
in town because a therapist friend of mine suggested (my
silkscreened lamps would) be perfect for therapy-type rooms because of the soft
light and unusual design. . Linda G.
.....I would also
try to contact decorating companies that are searching for unique items
for their rich customers. PöRRö
We
were out Christmas Eve and the busiest
stores we found were Michaels and a Yarn Shop! I think more people are making
craft items which must also include polymer clay by the empty shelves that quickly
appear during a sale.
....If this is true nationwide, then ,teaching
or doing online classes/tutorials may possibly be a better way
to "sell" at this time of year. Carol
raw supplies, pre-made elements, kits, etc.
I think there is ALSO a big desire for raw materials out there. . . . most from selling things related to my craft and not the craft itself. I started out trying to sell my finished clay and semi-precious pieces, and I found out (quite by accident) that the things I used to create those finished pieces sold much better than the end results. I had bought a few extra strands of stones somewhere cheap, put them up on eBay and they sold instantly. From then on, I started selling beads instead of the earrings I made from them. Same thing with clay-related stuff. I've had moderate success selling my clay creations on eBay, but . . . my business is now almost entirely beads, books-videos, and other supplies . . . except at Christmas when I go insane making custom polymer clay ornaments. Lisa
I think this would be a great idea (selling
lengths of canes, . . . .esp. face canes), Sarajane. I've heard people
lament that they can't make the more complex canes but would love to be able to
work with them. Maybe you could show a few ways that face canes especially could
be used, to spice up the interest even more?? Steve Wood, a local polymer pioneer
in this area, used to sell his canes by the inch. He did a brisk business. I bought
a few inches myself, but actually never used them . . . I just wanted to drool
(and study them). Face canes aren't usually the ones that are mass produced either,
so they should have an untapped market. Diane B.
This is a great idea for
a couple of reasons IMHO...the canes available now are mass produced and made
in China. They're nice enough but they are made in China and mass produced. The
other is that I can see a huge range of possibilities for combinations here.
If you sell to folks that are already cane builders (and I think you will), the
combinations of effects possible are never-ending. If you sell to newer clayers,
they can see more of what is possible in cane making. I would think you would
have great success selling them in combo with classes, too. Some quesitons:
will you allow the canes to be used in work for sale (angel cane?), and
will your name need to be included if you do? Kim2
It was actually a lot of
fun to see how other people dressed them up. As to credit, it would be nice on
the faces, but not needed on the others. Sarajane
I'm interested in selling (unshaved) mokume gane canes (stacks) because I've mastered that particular form better than any of the millifiore ones. Carolyn
There is a yahoogroup mailing list called Abandoned Crafts where people sell craft supplies. Every time I try to buy anything on that list, it's already sold--so there are definitely buyers out there. Suzanne
Someone
told me not long ago that she has had great luck with kits priced
in the $2-$3 range. She uses "junk beads" that she makes with leftover clay with
a string of hemp or other inexpensive-type cording in a zipper bag. She doesn't
include instructions - the point being that the tied string necklaces of the 60's
are back "in". The kids seem to grab these up because it allows them to be creative
on their own. A handful of similarly colored beads with a focal bead would allow
the younger crowd to have an affordable necklace. Jean/PA
... does really
well at local high school craft shows (it won't do for a better show where your
reputation is at stake!) I had A LOT of beads that I knew I wouldn't want to make
anything with.... So I spread them all over a table grouped by general color,
and bagged or tied them in small groups. Then had a good time putting them in
baggies in what looked good together, like a kit but without findings or cord.
Just a "Bag of Beads". I did try to put in focal beads, accents and
fillers, and a couple of small maybe 5 gr bags of seed beads. They sell like
hotcakes for $5, not much but a good value for the buyer and I can buy or make
stuff I like with the money.
... Also, I had planned on making stretchy pearl
(and other bead) bracelets. Rather than string them myself, I put them
in a snack baggie with a good length of Stretch Magic, make a fold-over
cardstock "Bracelet Kit" header and stapled it on. People like to make their own,
and with a bracelet, they can make it the correct size for them. Jan C.
Another option for the kits is sort of "half" kits. Have the string and instructions already seperated out into kits. But let people pick out the beads, and have 2 prices for say either a 3 bead kit or a 5 bead kit. I guess it depends on how many beads you get made. ...Another idea for the kits is to include 1 center bead and 4 accent beads. The center bead could be anything that is a bit fancier such as a caned piece and then the accent beads, complimentary or contrasting colors or a simpler style, such as two colors swirled together. NF
I have pounds and pounds of junk clay that I was thinking of trying to unload on eBay, but then I figured that was silly and nobody would buy such a thing. Maybe I was wrong (since Fire Mountain Gems is now doing that...half pound for $4.50)! Lisa . . . is some of this cane ends?
What I'm realizing these days is that I make better "elements" than finished items... so it's exciting for me to see what people can do with my molds! I don't have the time or energy to explore all the possibilities- but I love to sculpt. Kathndolls
What I'd really like to do is make a book that is a 2 ring binder where you can buy new lessons every month. Like a recipe of the month club. Whatcha all think of that? Kim K. (originally in a post regarding teens)
(see
also more info in these threads from old newsgroup posts --how to
read them in Resources, above)
--Re: Why aren't my products selling?
--Re: Selling my work?
--Re: Help ! Selling polyclay work
--Re: idea salability advice
--promoting
our product (not a spam!)
--Market Your Crafts
--Re: Creation,
Manufacture and Sale of Polymer Clay Beads
--Re: Mass Produced Fimo
Beads
(see more ideas and tips below in eBay > Polymer, especially)
(see more ideas about what to sell at shows esp. in Shows)
ONLINE AUCTION sites (& "stores)
General
auction
management software is well worth it for regular auction people ... e-bay,
amazon and yahoo
...I
recently started using Andale .http://www.abundancebox.com
... It takes a bit to get used to if you're used to posting auctions manually
but they really do cut down ad creation and posting time a LOT.
...They also track a "to do" list for you so things don't fall through
the cracks, and I'm sure there's a lot of stuff that I haven't even found yet
that they can help with.
...They have a sign up bonus of $20 for the referral
person and new member person (you, if you try it) after 5 auctions have been posted
....free 24 hour listing and free 2 week trial. lori
I subscribe to some newsletters that have some outstanding suggestions along with the monthly ezine I get from my superstats accounts. The links under Misc. and Learning HTML are all links I use and are tried and true. (The only reason I'm not a smashing success is due to my own laziness in advertising!! ) sunni
for
many free photo-hosting websites which allow direct linking ( can
be used to embed your photos into auction pages), see Misc
> Putting Your Photos Online > Websites for Sharing Photos > Photosharing
Websites (Allow direct linking)
...saw a hint somewhere to
place several photos of your item on the sale page, but each photo
located at a different photo site so that if one goes down, the
others will still show up
"Artisans
@ Auction" -- an Information BB (bulletin board for those who sell at
auctions)
(gone?)
...log of a wonderful chat,
with alicia ghandi, all about online sales.....who talks at length about
alot of stuff.
http://polymerclaycentral.com/chat_alicia.html
(only for members ...insert chat_alicia.html
after the polymerclay/) kellie AK
...(see
also more info in these old threads listed above --from old newsgroup
posts -- & how to read them in Resources, above)
Miscellaneous Helpful Links:
· Search Engine Submission Tips:
http://searchenginewatch.internet.com/webmasters/
· SuperStats - tracks visitor statistics, submits to search engines, guest
book, lotsa other great stuff. The free version is extremely powerful. The professional
version offers reports for the truly serious online seller. http://www.superstats.com
· iEntry Network's Newsletters - for Web Developers, Web Entrepreuners,
Sports & Entertainment, Advice, Technology and Professional categories: http://www.ientry.com/newslettersamples.html
· CCNow - shopping cart, charges only 9% of your sales, is a resaler,
handles administration, takes charge cards, converts foreign currency, reasonably
easy and quick to set up: http://www.ccnow.com
· PayPal - a way of
sending and receiving money instantaneously using a bank account or charge card.
For U.S. citizens only at this time. http://www.x.com/
e-BAY
general auction info, fees, etc.
I
had a tremendous amount of fun with Ebay, made a pretty decent profit
...can't wait to get back to it. .....honestly I sold about half of what
I listed, which is my goal, between first listing and relist. Adrienne
...As
a hobby supplement I've been quite pleased with the results; even after
ebay takes their cut, I make enough to cover the cost not only of supplies
but of books, videos, tools, fabrics, beads, exotic papers...everything
I spend on my hobbies, which includes quite a lot of stuff that's not
salable. AND it keeps the beads and jewelry from piling up in the workroom until
I don't have any more room for finished work! . . . I have the feeling that to
make serious income, though, would require listing a lot more auctions
regularly, and doing a lot more paperwork, than I'd care for. Margaret Ball
...
I've been selling on E bay for a while and really like it. I like being able to
make money from home and having another outlet for my art work is
wonderful. I belong to a local gallery but this is a fairly small town and I can't
get what I want from my work at times. Cindy
....What
the online auctions *do* better for artists than maybe anything else is to drive
more traffic to their websites ...and increase the number
of email queries (customer base) .... all that contributes to eventual
sales. Elizabeth
I
found a great magazine (name?) yesterday all about ebay at Wal-mart!!
...I learned some useful stuff!! Mia
....My computer professor just last night
recommended the book called "E-Bay for Dummies" to a girl
wanting to start an on-line business. He says it's a great book and that using
e-Bay is a great way to find out if your product will sell.... You might want
to check and see if your local library has it, or browse it at a book store. ...First
few chapters focus on buying (I think he said 1-7), but then rest of book
gets into selling. Myra
e-bay tips....
also buying (anything) in bulk to sell later at e-Bay
http://www.stretcher.com/stories/02/02mar04b.cfm
loads
of links at E-bay to explain what sellers need to know
http://pages.ebay.com/education/sellingtips/index.html
...Ebay
also has great live on-line help...you can have live chats with someone
that will walk you through any issues if you can't find the answer in their on-line
guides (which are very helpful and I use frequently). Melinda (look for the icon
near the top of the home page which says "Live Help" with a question
mark added)
If you go to the main page at http://www.ebay.com,
then click on "Sell" in the top navigation bar, it will take you to a page
for listing your items.
...On the right hand side of the page is a
box saying something like "New Sellers Start Here" which will take you
to a page that leads you through the steps you'll need to set up an
account and start listing your things.
.. ...This page also has
a link near the bottom that takes you to a page discussing the fee structures.
Margaret Ball
I'm
not sure I understand how Ebay works in general.... do you just post something
and then hope that people will scroll through pages and pages of other items and
somehow randomly come across yours and click it on and look at it? Sue
....No, most people use the search function to find things they're
interested in buying ... people who are searching have the option of clicking
a box that searches the item description as well as the title,
and those who have a little experience do so.
......or some people know to
look just for a seller's ID name too. Sarajane
There
are a lot of fees to consider when pricing your items at eBay (of
course, the buyers and bidders can use eBay free of charge. Sally
http://pages.ebay.com/help/sellerguide/selling-fees.html
....there is a listing fee, and commission on the sale,
handling fees such as packing and shipping, and fees for online payment.
...So be sure to take all that into account when you price your item. dazedntex
FEB
2005... eBay is about to
raise their fees so some
figures below may now be incorrect....and
a lot of sellers are very upset (esp. for storefronts?)
...they
charge a minimum 25-cent (insertion) fee
(...or "listing fee"?) for listing one item
.....that
fee can increase depending on how much you are charging for the item and
what (if any) special listing options you choose (like putting it in their
"Gallery")
...if you sell that item, they also take a very
small percentage of your final sale price
...the
listing fees are based on the starting price, and you pay higher
fees on an item that's started at $20.00 than on one started
at less than $10.00.
....eBay's
listing fees are not
refundable, even if your item doesn't sell.
........but at least
if the item doesn't meet the "reserve" price (see next
paragraph), you are not required to sell the piece.. and you still
have a chance of selling it for closer to what it's worth.
... if you don't sell your item
the first time, you don't get charged
......you
can relist your item one more time for free
........
if your item sells that second time around, you'll get the insertion
fee for the second listing back
.........if it doesn't sell the
second time, you will need to pay insertion fees for both auctions
(?). Sally I.
... Another thing to be aware of re the fees.
I accidentally checked the wrong button
yesterday when setting up my auction, and that cost me $20
extra... of course that was *my* mistake. Cindy
I'm
usually a buyer, but I don't get the idea of a reserve price anyway.
....Why not just start the bidding at the price for which you're willing to sell
it? I just bid on a necklace for which the reserve price turned out to be more
than twice the opening price -- what's the point of making people submit bid after
bid until they finally figure out what the reserve is, or (more likely in my case)
get p.o.'d and quit bidding? Thalassa
.....The
recommended way to use a reserve is to make it 2-4 times
the amount of the starting bid, but that doesn't provide the ideal solution for
the seller and, as you correctly pointed out, it can make people feel like the
seller is playing some kind of game with them. :-\ No easy way around this.
.........
bidders just *hate* a reserve and will often not bid even
if you tell them what the reserve price is, right in the description. So, I went
with no reserve in that case, even though I probably should have used one
considering the slowness of the season. It was an experiment, though...
live and learn.Eliz.
...And, to get into the psychology of bidding
a little bit, an item that's started at a reasonable price for the amount of work
that goes into it (let's say $25) will get less attention (page views) and will
likely sellfor less than an *identical* item started at $1.00. And a piece started
at more than $25? Page views almost fall into the basement, much less bidding
activity. Starting the item low, but putting a reserve on it that will protect
your investment makes more sense... even though you do run into that problem of
how much some buyers hate the reserve. (I don't like them as a buyer, myself,
but I do understand why they're usually used. And there's nothing that says you
can't write what the reserve is right in the auction ad, so that people aren't
playing a guessing game.)
....(finished jewelry pieces don't sell well on
e-Bay...) There are exceptions - some artists' work will always sell. And if the
piece has something that's striking about it.... stunningly different or
exceptionally well made or *something*.... it will almost always sell, no matter
who the artist is. It doesn't look like the online auctions are the best way to
sell original artwork, whether it's beading, clay, paintings or textiles, if you're
only looking at the selling prices. Elizabeth
Using the new
"Buy it Now" (BIN) feature at eBay can really give great
results.
...A lot of people, like me, lol, don't want to wait until the
end of the auction, or don't want to risk being outbid for something I really
want, so I use that feature a lot if the price is reasonable. ...A lot of times
you can get more for the item that way than you would letting it run for 5-7 days.
...it costs extra to list your item as
Buy It Now though.
...eBay's storefronts can only carry But It Now items.
E-bay
also offers "Stores" or storefronts for
vendors http://stores.ebay.com
(note this is a separate website from ebay.com)
...the stores are not
for auction items... they're all buy it now
items
...the one bad thing is your item doesn't always
(how often?) show up on a regular
e-Bay search (I opened an ebay store
when they first started) ...
.......for example, if you list a normal
auction and you put polymer clay in your title, it will come up when someone
types in polymer clay ...but the only way someone will find your item with the
stores is if you let them know it's there
(or if you develop a following). Stefanie
...it will show up
though if eBay's main search returns more than 1-20 Online Auction and/or Fixed
Price items, and may show up when eBay's main search returns more than
20 or 0 (zero) Online Auction or Fixed Price items (then up to 30 store
inventory items will be presented).
..HOWEVER, a red
"stores" tag next to a seller's User ID (in a regular
auction?) indicates that the seller has an eBay Store... can click on the tag
to go directly to their store and access all their items.
...store owners can
create up to 20 custom categories for their items... and select
the design for their store... each store has individual website/address..
each store has a search engine for just that store...
...I usually post 4-5
items on auction, and put the rest in my store (do auction items reference
the store??).... my sales have picked up .Maria
...as of Mar
05... cost is $16/mo for Basic (5 pages), $50/mo for "Featured" (10
pgs), "Anchor" for $500/mo (15 pgs)
...listings are cheaper
and longer for stores, but other fees the same?
shipping and
handling ...
...I got burned on the s/h and cost of materials by using
their automatic postage function
. . . (what happened: ... shipping
in "my preferences".... I was able to add a cost for materials with which to ship.
The auction ended just now and ebay offered me the opportunity to send my customer
an invoice. I did and got a copy as she did.... But then she went into Paypal
to pay it, they readjusted it down
so only postage was charged! (It was a small order to be
sure, but I am not getting my large envelopes free!) ...I wrote them and am awaiting
(and fuming) their answer.
....so next time, I went through Turbo Lister,
and did not allow the automatic postage thingy. Postage and handling to
be figured, which is much better. Jane
I
think the key to success on ebay is to find your niche and
then develop a following.
.... There is one woman oneBay right now who
does wonderful dog pins of polymer clay in tons of different breeds. I have been
watching this woman's work on ebay for about 6 mos. now. In one week, she sold
over $1000 worth of work on ebay!!!!! And this was for only a few dozen pins.
But this is because she had a hot item. Her sales have slowed down just a bit,
but she is still doing really well.... so I thought, hey I am going to try to
sell a few dog pins too! I listed three a couple months ago and of those three,
two sold. I got $8 each for them. I was hoping they would have gone a little higher.
But this woman I mentioned who does so well with her dog art also started
her pins at $8-9 several months ago. She is now getting anywhere from $10-21.50
as a starting bid... she had to build her reputation and a following before
she could raise her prices. Ginny
....the
items that sell, no matter what the price, seems to have found their own
niche. . . a style that they are known for
...there's always someone
who collects anything you can name, and who is looking to add to
that collection!
......so when you run auctions, use as many keywords
that might be collector words as as you can:
......... material,
artist name, color, style and form all
can be named. Sarajane
I notice that seasonal
items do quite well, too. OopsArt
...Start letting shoppers see
your seasonal crafts at least 2 months in advance
......even if you don't sell a thing at the beginning, they will remember
you 2 weeks before the holiday!! ginger
...Ebay
is very easy to get into (and become addicted to!) I've been buying/selling
on ebay for over a year now and have had almost 200 pretty much flawless transactions
both buying and selling. My one word of advise is wait till about October
to put anything up for auction on ebay (now is the buyers market time of year!)
the summer auctions hardly ever get the same response
as the fall/winter auctions, mostly because everyone is out playing in
the sun/ on vacations and generally not on their computers as much as in the colder
months. Kelliebird
...Ebay
is a strange bird!!! It's really a hit or miss. One time I sell out within
hrs of placing stuff up for bid. The next time nothing goes at all. Sometimes
it takes the whole week for any bids to be placed and I have to sell for less
than what I would like to. . . It also seems that the closer to Christmas
we get the better things sell there. Eliz?
...summer
is a bad time of year for selling the "frivolous" things in life... people are
on vacation, spending time & money pursuing hobbies, saving for back to school
shopping.
It seems more successful when you offer a
whole bunch of things at one time.
. . I think customers don't much look if you have only 1-2
things. Joyce
...I've
actually had pretty good luck on Ebay, even though I've only been listing stuff
for about a month.
......Usually, though, it seems that I don't get any bids
until the 11th hour.... So, I always list my auctions for a short
period of time. (3 days as opposed to 7) Christina
...If
you have a reasonable 'Buy It Now' price, you could also end up
selling faster that way too. Lysle (see above)
exposure on
eBay is priceless....once your following is there and word of mouth
gets out, your own website will go nuts!
.... alot of people
don't do well on eBay because they don't have enough product or following.
You absolutely have to build a customer base.
.... always have an auction
going no matter how small, or what time of year ...this keeps customers
coming back for a look see, and sending folks to you.
....have
things that cost very little, and go up from there ...you'll be
suprised at how those small sales will bring back repeat customers
to buy more, and more expensive items.
....also customer service is number
1... ginger
There is a steep learning curve sometimes at Ebay, but once you find your niche you're in. Caroly
Putting something on
Ebay has been giving me fits though. I am not a very computer literate person
though I have buying down pat......My weak area is selling. It just doesn't seem
to want to
"send" my items . ..I even downloaded Bay turbo lister.
Jim
.....Turbo Lister is finicky
some times. You may have to uninstall completely and then re-install
into your computer. Once I did that I had no problems uploading at all. Carolyn
......to
everyone who is about to RE- install Turbo Lister.... Within the past couple
of weeks (Feb 2005) , Ebay has upgraded that software so if you are uninstalling
the old one, you might want to download the upgraded version, rather than
re-install the older one.
..... I think the biggest part of using this software
is that the "learning curve" is a bit steeper than just doing single uploads ...try
playing with it off line and figuring out what button does what... and read the
stuff on the help button
...About Turbo Lister...how much difference is there
in price in using that? I thought it was some management company that did the
ad for you. Little I know. Is it worth using that? Well, I mean on things that
go for $10 or under? Jane
I strongly suggest that all auction
sellers spend some time either buying or shopping before
taking the plunge
--go out there and look around, see what other sellers
are doing, what they include, what you like and don't like about their auctions
(e.g., I hate those "cute" animations and music--they make the loading time take
forever, and if one is loading up, I leave and shop elsewhere!!).
--see
what kind of notice gets sent out when you buy, whether it is easy to pay or hard....and
fix your own setup accordingly. I learned a LOT as a seller the first time I bought
something from Ebay! Sarajane
...... I would recommend doing research on
what you want to sell, see what others are getting for it now and if
there are lots of bids on those kinds of items. If you find good results,
then go for it. Cindy
You need to sell smaller
items on eBay first. Why?
....First, you need to build up a
positive feedback profile. Many, many, many people are not willing
to spend any significant amount of money on someone with less than 100 positive
feedback rating (especially when it concerns international sellers/buyers). ..
.by selling more you'll develop a following. Once you sell
more regularly, people will get to know you or at least recognize your presence.
You'll get more hits, more bids, and more competition. Candy
...(when you first
start) I would advise you to spend the next couple of months building up your
"feedback" .... Sign up for ebay, pick out your user ID, and have fun!
....
Buy some stuff (You'll find plenty of bargins!) and build up your feedback: (every
time you buy or sell something you should leave a comment about
how the transaction went...if you bought an item leave feedback as soon as you
recieve the item...if you sold an item leave feedback as soon as you recieve payment).
I could go on for hours about ebay and how great it is! Kelliebird
...What
is important is feedback...List at your wholesale (price) w/out reserve if
possible, and give good service, period. Your wholesale is supply cost
plus time. What you would sell to a wholesaler. don't expect to make what the
big names are making and give it time. I managed to deplete my supply of inventory
greatly. When people email you about your work answer them. Take the time
to create HTML for your listing, it shows that you care about your work. and use
descriptive titles, colors and adjectives, names that catch the eye. Adriennne
(to give the address of my auction) ....What I like to do is to
actually go to the particular auction, or to my ebay seller list page
that shows all of my auctions at a glance, and then copy the url and paste
that in... that way, you can't make a mistake in typing.
....Sometimes for
the ebay seller list page it gives you this big, long url that will wrap and not
come up properly in some browsers. What I do in that instance (and so it's
easy for everyone to get to), is to delete everything after my user
id name and it still works. lori
....or make the long URL
into a "tiny url" at http:/www./tinyurl.com
..I
usually point people to my "me" page ....because
that lists all my auctions and feedback. Cindy
I just discovered that my own "My Ebay" indicates the number of people who are watching the bidding. Jane
Always include a picture (first one
is free) ...and describe it accurately (include dimensions,
weight if heavy, stains, holes, etc.)
...Give
as much information in your description as possible about
what kind of clay, size, shipping costs, etc. . . . Offer incentives like
combined shipping on multiple wins. The more descriptive you are the less chance
you have for misunderstandings. dazednte
...graphics...one of
the problems that might be affecting the success of your auctions. . . . When
I pull up your auctions there are a lot of graphics - the background image, several
large photos, etc. ...it takes well over 2 minutes for all of the pictures to
load for me on a dial-up connection. One of the Golden rules of web design is
to make sure an entire page loads in under 30 seconds (and under
15 if possible) . .. or at least enough of the page to read
while the rest loads. Your script all turns yellow with a white background
before the background image loads, and I can't read it until the dark comes in.
. . You might scale back on the number of graphics (make your images a little
smaller too) just until you have a chance to develop a following... Alecia
auction
templates: I've gotten notes telling me how much people like the new graphics
on my auctions. Recently ebay started charging a 10 cent fee for
adding graphics to each listing! ...so I purchased templates that are done for
you in html already:
... http://www.uhave-iwant.com
... bunch that are appropriate for any type of auction. I bought the moon
and stars one. And they're only $5 each!!! wowza ..it's a fact that these templates
do make for more sales. ..actual research has been done on it. Carolyn
...http://www.auctiontemplatecentral.com
... a lot are country style but there are others)... they also offer a
hosting service in case you don't want to have to pay the ebay picture fees....
I'll save money in the long run because the templates are just $15.00 for non-members
and $5.00 for members and they personalize for free! Carolyn
....You can also
go to places like the (open source) site http://oswd.org
for free web page templates. Julie
....if you don't know html, you could
use a program like MS Word or other word processor program that will allow
you to convert the document into HTML... then would you simply copy
out the code and put it in the description area while submitting a listing
to eBay....(with word processor, just type what you want, format the text how
you like it, even use tables, and add photos and see if they have "save as
a web page" or something similar.... you can then open the page with a text
editor and copy the code and use that for your listing) Julie
...... I've been
coding my own HTML for some time. Julie
...I
really recommend the HTML; it is very easy to create templates and then change
the pertinent info, save it and cut and paste into the listing form. I used netscape
composer, notepad which just shows the source code, and no other special programs.
If you don't know any HTML pick up a book in the library and get an overview.
It's not that difficult to figure out how it works and then you can use a WYSIWYG
HTML creater and be able to recognize with the program is doing.
Adrienne
There is only a .25 cent fee (higher now?) for listing to the gallery which gives everyone a pic before they actually look at your auction which can be good or bad!! ....But I only do this if my auction is for something over 10.00 or it might not be worth it. Mia
Always
reveal shipping (and handling ?) charges. No one likes those kinds
of surprises.
... If you want to wait to see where the high bidder lives,
you can state that high bidder pays "actual" shipping, or pays "actual"
shipping plus $1.00 handling, etc.
...Decide whether you want to ship internationally....if
not, put "Cont.US only". CD
Try not to
leave any questions in the shoppers' mind.
I've seen many auctions that said "email
for more details", but I rarely do that
....I
guess that's one of the most important things to do: Be the shopper, note
what gets your attention & what aggravates you. Rock
Offer as
many payment options as you can afford . . . . I take personal
checks if the person has a good feedback rating. Most sellers don't ship until
the check clears the bank though.
. . . .I have paid for some auctions in
cash. The seller listed that they take "well concealed cash", so
I put it in a privacy envelope and put "invoice enclosed" on the outside of the
envelope. So far I have been lucky with this, but I don't recommend it. dazedntex
.....Specify
your accepted payments (money order, personal check, PayPal, etc), then,
remind them at closing. I've gotten several personal checks, even
after stating "no personal checks," so, I always recap in the email to the winning
bidder.CD
....PayPal (including Premier Account) brings more bids.
Many people won't bid if they can just "click" it to you. CD
...If you can
afford a PayPal account do so. You make slightly less doing it that way
but more and more people are using it as a means of payment. Lysle (see more
on PayPal, etc., in separate category below)
(for good tips on buying polymer books at EBay, look in Books > Online Suppliers)
The
whole trick (to successfully selling on eBay) is to make sure everyone understands
exactly what's being offered. Lysle
....You
might also run a keyword strip at the bottom of your description so folks
who search on both title and description can "catch" it. Also consider common
misspellings, too... Such as Sculpy/Sculpty for Sculpey. It doesn't matter
if your item is not made from Sculpey...it may be the only thing your prospective
buyer knows! Also, use "polyclay," since that is beginning to be a common "shorthand."
"Primo" for Premo is another one. As to identifying the item, also give a nod
to misspellings - silly as it sounds, people actually do silly things like "bare"
for "bear." Kelly
....I
think much of it has to do with the title you use. I put something up that
nobody even looked at, so I did a search. Unless you have something in the
title that will attract people looking for the specific item you are
selling, people won't even find it. Next time, I am not even putting polymer clay
or fimo in the title. Just what it is. Kim
....I
thought I would add that artist handcrafted works better than the polymer
clay catagory for any one of a kind, non-necklace, earrings and bracelet work.
I would put mike's work there no matter what it is. I have used that catagory
for pins, barrettes & button covers with about 90% success. Adrienne
...(when
you're searching for something) In your search box, use the "NOT"
sign...which is a hyphen. - . . . "polymer clay -book
-video -supplies" will cut the books, videos and supplies out of your search...but
ONLY if the seller has those words in the description. It will weed out a LOT
however. :) Sunny
Figuring out which category is the best fit
for your item is the first step.
...Here is a listing of the categories
and sub-categories.
http://listings.ebay.com/aw/plistings/list/categories.html
I use the Toys and Hobbies category for some things like my rods, it just depends on what you are listing. Art is another category all together, as is beads, etc. I would just try and fit polymer clay into the title and the description (so that it can be found by anyone who wants polymer) as that is how most people find it. Betty
The second step (even more important) is building the "title" of your auction. Many people (& nearly all newbies) don't use category search... they use eBay's home page handy "What Are You Looking For?" search box.
most
people use the search function to find things they're interested in buying
... people who are searching have the option of clicking a box that searches
the item description as well as the title, and those
who have a little experience do so.
......or some people know to look just
for a seller's ID name too. Sarajane
........looking for a particular
seller must be done from the Advanced Search?
You can
list an item in 2 categories if you want, but it doubles
your (insertion) listing fee, as well as the fees for most listing
upgrades (Bold, Gallery, and so on)... (however, Scheduled Listings
and Home Page Featured fees are not doubled...Final Value Fees are also not doubled).
Ok, we need to find a category for our item. First pretend
you're a bidder for your item.
...Go to the ebay home page search
box & type in a word or words that you'd use if you were searching for
your item or something similar. Find anything ? If so, check the auction out,
make note of how old it is, if there's a hit counter make note of the number
of hits.
.....Also, write down the category the item is listed
in (it's under the title).
. . . Let's say your item is a pair of beer mugs
that you've etched horse heads on. Under your title your category would be listed
as: Collectibles / Animal / Horse /Other. I'm using this as an example
because I want to let ya'all know that this is one VERY heavily traveled category
! So if you can incorporate the likeness of a horse into any of your crafts, you
might want to ! Rock
I had the words polymer clay in the description, but they had parentheses around them (polymer clay)... so the search engine didn't recognize it because of the parentheses. Susan
Bingo!
So don't try to sell your work
to other craftspeople. ...you'll have
better luck if you sell it for what it *is,* not what
it's made of
….When someone wants to buy jewelry or sculpture
or whatever, the medium is not usually the first thing that matters to them. They
want teal earrings to go with a certain outfit or a dragon sculpture for the nephew
who collects them or, well, you get the picture. The people who do a search for
polymer clay (or Fimo or Sculpey etc) are probably other p-clay users who
just want to see what others are doing. Nothing wrong with that, except they aren't
the ones who are most likely to buy. Irene in western NC
(see more re categories, especially for polymer items, just below)
polymer , especially
beads...
I have noticed sell well but usually if they are made from intricate canes....they
will not buy what the can make themselves
..... I noticed the bidders
can tell when you are not selling your best.
...beads
do very well period, start there (if that is what you do) and be reasonable
......do
a good job and then add the more expensive pieces when your feedback
goes up.
....Also, work on offering unusual and quality items
(button covers, barrettes, pins, hairsticks come to mind) ...keep trying and persevere.
… .Adrienne
...I've had success selling
bead lots, but the bas relief beads I make (that
occasionally sell right off my neck as finished jewelry) go begging.
. I'm beginning to think that putting finished
work in the "contemporary jewelry" or "ethnic jewelry"
classifications is more to the point. Kelly
...I've
heard from several sources that finished jewelry
pieces don't sell well on e-Bay. One of my friends makes beautiful necklaces
with beads (glass, mostly - no polymer) and dichroic glass pendants. She was getting
ready to start selling them on e-Bay until she was told (and discovered to be
true) that she would make more money selling the bead components separately.
So much for the economic value of artistic talent ... So it's not just the bias
against polymer clay -- although I do think that exists (and with some justification
-- there's some pretty terrible PC work out there -- although come to think of
it there's also a lot of crappy lampwork out there and glass hasn't developed
a stigma). It's just that e-Bay attracts people who want to do it themselves,
rather than people who want finished pieces. Thalassa
And
canes sell like crazy too!!!
...I think that there is a solid
market for well made canes. Give as much information in your description as possible
about what kind of clay, size, shipping costs, etc. and the suggestion of using
the "buy it now" feature can really give great results. dazedntexas
My most expensive item, and the one with the most bids (9) sold for almost 27$. That was my first auction and it was my filligree bottle. Mia
see above for seasonal items, which always sell well (try to begin showing 2 months in advance though)
I
wonder if anyone has made the same observations I have re: selling their finished
work in an ebay auction. It seems
to me that unless you're a big-name polymer artist/crafter, your work, no matter
how good, stands a pretty poor chance of receiving a bid.
...The items that
really get the action are the raw clay, supplies,
books, and videos. That would imply to me that the
main population that visits this site is us poly-clayers, ourselves. Elissa
....I
have sold a ton of clay books and supplies - a number of times getting
more for a book than I paid for it - which is great! They sell very well on ebay
but that's because most of the people doing a search for polymer clay either work
with it already or are interested in beginning to work with it. I mainly make
whimsical figurines with polymer clay. Thalassa
....I
have also listed some items on E-bay that I thought were a competitive price and
received no bids at all. I had as much as 70 hits on one item, but no one bid.
I think you're right, raw clay, books, tapes are of interest to other pc
artists, but finished work that they can do themselves are of no interest. Quite
honestly, I won't buy what I can make! Lori
...clay,
clay books, misc items that go with polymer seem to go before
the actual pc items do. Julie aka jwisecraft
... Polymer clay supplies seem
to do well no matter what the overall eBay scene looks like, but polymer
clay *items* can be iffy (esp. in summer).
Elizabeth
......Also,
art & craft supplies of almost any kind continue to do
well. If you make well-crafted beads or things that people can use in their own
crafting, they will sell. Elizabeth
....see more good ideas on what to sell above in "What and Where to Sell?"
I saw all *7 pages* of listings for "polymer clay" tonight!! …I simply searched eBay for "polymer clay" and got almost 400 items. Mercy, what an assortment!! From the exquisitely beautiful to the exquisitely ugly. …I was thinking that if I were to list something for sale, I would definitely leave the phrase "polymer clay" OUT of the title. "Handmade pens" or "Hand-crafted pens" would appeal to me more than, say, "Polymer clay covered pens". . . . (looking around) was a good lesson (for me) about how to present anything I'd list on eBay in the future. Miracle
I don't use the "Polymer Clay" categories... I think I used "Artist's
Jewelry" for the last two Mike B pieces that I put up, and I can't remember
the two before that. Contemporary Jewelry might be a good option, as you
suggested. I'm not convinced that the category of the piece has much to with whether
it sells or not, when it comes to handmade pieces - but that might be because
I don't do category searches for polymer clay items. I just search on the words.
When listing, I don't use the PC category, though because many people will dismiss
PC out of hand... the thinking goes something like, "If it isn't lampworked, it's
not a *real* bead." I do try to make sure that I put "polymer clay" in the title,
because many people do not click on the link that searches "Title and Description,"
and get search results on the Title, only.
Another thing that can be important
is the theme of the piece... if it has iris in it, for instance,
the word "Iris" should be in the title. If it's a unicorn, it should have
that word in the the title, etc. Some things have many collectors,
so you want to make sure that the searches by title will bring up that word.
>For example, I have noticed that some of our more popular pc artists -- ie,
Mike B. -- had pieces up that I thought were exquisite. Yet they just didn't command
the bids that I thought they deserved.<
....Well, most of that was my
fault... first, summer is a bad time of year for
selling the "frivolous" things in life... people are on vacation, spending time
& money pursuing hobbies, saving for back to school shopping. Polymer clay supplies
seem to do well no matter what the overall eBay scene looks like, but polymer
clay *items* can be iffy. Buying on eBay took a big plunge in June, though bidding
is up, now and improving.
......Then, I didn't have the best possible
pictures posted in one of the auctions... photographing these metallics
will make you crazy, because you just can't get the beautiful mica reflections
depicted accurately .... In daylight or house lighting, the mica reflections appear
much too harsh. Good pictures are absolutely essential, selling jewelry.
...Another
mistake I made was starting his pieces at $1.00 and no reserve... bidders
just *hate* a reserve and will often not bid even if you tell them what
the reserve price is, right in the description. So, I went with no reserve, even
though I probably should have used one, considering the slowness of the
season. It was an experiment, though... live and learn.
...If you're wanting
to gauge the market, or if you are not particularly concerned with the
final selling price, you can play with the low starting price and no reserve price.
But, if you will be crushed if a piece closes with only one or two very low bids,
better to start it at the lowest opening bid that you will be happy with. Be sure
to figure the estimated eBay fees and packaging costs into that starting price.
If it doesn't get that bid, you've only lost the listing fee, and if it only gets
that one bid, (as so many items do, these days) you've still made a sale that
you're happy with. eBay can be nerve-wracking, but it's also a lot of fun, and
I've "met" people from all over the world. It's been pretty cool! :-) …Elizabeth
...Gosh!
I hardly ever put polymer clay in the title (beads being the exception),
but I listed under polymer clay in jewelry for jewelry, and under handcrafted:artist's
offerings or something like that for pins, hairsticks, button covers, buttons,
barrettes and such.
..... I know when I do searches I have the entire site
searched so I'm not sure how big a difference it made. Adrienne
When
you run auctions, use as many keywords as you can: material,
artist name, color, style and form all
can be named
... so be sure to use words in your item title
and item description that people might be looking under
.......use
words like polymer clay... jewelry...bead...pendant...your
(business) name...techniques like faux jade or millefiore...color...
descriptive style, or whatever applies to your item. Sarajane
(see more re categories, just above in "Categories")
One good piece of advice re doing auctions ...keep good records. Adrienne
Contact your buyer quickly after the auction is closed for most success and good customer relations. Lysle
And never forget just plain ole good manners. ...People just want to be treated like if they have spent a dollar, that dollar means 10,000 to you, just like any good retailer. ginger
remind the winning bidder at closing about your accepted payment options (money order, personal check, PayPal, etc) . I've gotten several personal checks, even after stating "no personal checks," so I always recap in the email to the winning bidder. CD
Take advantage of Priority Mail. The product arrives faster and packaging materials are free (you can order them online at usps.com and have them delivered to your home. The video tape size boxes are perfect for mailing canes in.) dazedntex
Another thought re shipping materials. ....If you go to your local supermarket and ask to speak to the person who stocks the drug side, you can get great small boxes for free. The ones that cosmetics come in are perfect. You would just need to know when they get shipments in so you can be there to get the boxes before they are crushed. . . . You can also usually get packing peanuts for free from them if you need them. dazedntex
insurance
...I just wanted to share something with those of you who sell your handmade
polymer clay objects and for those of you who purchase on Ebay. I have purchased
several items from different people on Ebay. I've never had a problem. Most of
the time I spend the extra 85 cents for insurance. For some reason
and I don't know why I (probably) forgot to purchase insurance with my last purchase.
Of course its always that one time when I forget that something arrives broken.
The person that sent the "object" didn't package it as well as she had in past
auctions..... I immediately e-mailed the person and let her know that my auction
had arrived broken. Of course she was gracious about telling me that I could probably
glue it with super glue but that was all that she was going to do. So...sellers...please
offer insurance and buyers...for goodness sake spend the extra 85 cents because
it will be well worth it in the end. The gal did not remind me to insure
the piece ...Libby
From what I have been told by the post office (and my mail
delivery person) the insurance is primarily for packages that are lost in the
system and never delivered. I might be wrong, but this insurance doesn't cover
improper packaging by the sender. Mamadude
...This is my policy---If it
is something that I made and was one of a kind and worth at least $35,
I insure and get signature required and most of the time double
box the item. This is for my peace of mind. I had rather have something lost
that is worth five times more than something that I made. I really feel for you
with having problems with something you made. . . .If it is something under
$30 and I did not make it, I insure only if I am paid by buyer for
insurance and they request insurance. If over $30, I pay
for insurance out of my profit just so I don't have to worry. Jeanne R.
various problems
Watch out for non-combined-shipping
for ordering/winning more than one item !
...I
had purchased from the seller before, so I was under the impression they
always combined shipping. Not always so. Can you say "read the fine print?"
For seven of the 9 auctions I won, somewhere in all their gabbing it says shipping
is $4.99 per auction, no combining, no exceptions...an expensive mistake.... Tonja
...I
routinely ask if sellers will combine shipping if it doesn't state it already.
But anybody can slip up especially if they've dealt with the seller before. Betsy
one of my biggest pet peeves as an eBay (or other auction) seller is when buyers tell me, (after I leave negative feedback, and relist the item!) that they couldn't complete the transaction because their computer died. Hey, that really sucks, but it doesn't release you from your obligation to complete the auction! Even if your house burns down you still have to pay your bills! Go to a friends house or even the library, set up a free email address at Yahoo, log onto eBay and find out what you won (they make an eBay page called My eBay that makes that very easy) then email the seller to let them know what's going on for goodness sake! Man, do I get ticked at the "sorry, I couldn't email you because my computer died" emails! Sally
If
someone leaves you an unjust or inaccurate
rating:
...go back to e-bay and make a counterstatement.
You are allowed to do that when a bad comment is made that isn't true. DottyinCA
.......the
best thing is leave a professional response, not an emotional one.
...before
I would answer her feedback I think I would drop the person an email asking
if they had originally understood what they were receiving and/or what
the terms were... Denita
...you can also check *the person's* feedback - some
people are just hard to get along with... then shrug it off. Pat
Jan
R. reports that e-Bay suspended her as a seller when some reported
as "spam" the polymer clay "mailing list" message she
received as part of the mailing list. She tried to explain to e-Bay that it was
not spam, but simply a message inside the mailing list (which is not illegal),
but they didn't seem to want to understand the circumstances...DB
This is
how I feel and I am the (polymerclayinterest) list owner. If you put something
on Ebay and want to share it with us---clay related, please send me a email and
I will send it out for you. That way you will not have a problem. ..We are interested
in sharing and I feel that is sharing. If you don't want that kind of mail, delete
it. I will put up a heading FOR SALE EBAY so you can delete it. Marty
You
know you can contact eBay and let them know that this person is taking
(descriptive wording) from your website
....they will check it out, and remove
the listing if they find any wrong doing.... EBay doesn't like it when
people take from other listings, and
websites, or copyrighted stuff. Punky
....My
problem with eBay was when my puter was down ( I had 4 successful bids).. Natch,
all the bids went into default.
I don't blame them for deleting my account, but my
roomie lost his also. It took about 15 emails over a period of 3 months to get
his reinstated. Kim2
....I've had problems with eBay,
too (as a seller). I paid my bill, but they lost all record
of the check -- they cashed the check, but lost all record of it. I
had to get photo copies of the check from my bank ($30.00 fee). I e-mailed that
to them but they say they can't open attatchments. So I mailed a copy of my check,
and then they lost that. Plus, they've added late fees because my account hasn't
been paid. I lost the entire Christmas season and they still don't have me re-instated.
Pooh. . . Bryd
When I went into my account at ebay and wanted to change some of the settings for notifications, I found out that ebay has a setting at the bottom for allowing telemarketers to contact you and also allows them to have your mailing info so they can send you direct mail through the post office. This is so sneaky again.... To fix this, if you are a customer or seller at eBay, go to: My eBay - then Preferences - then Notifications and emails from eBay: Change my notification preferences (Turn on/off the emails that you receive from eBay)... this is where I found it. Linda Bohrn
WARNINGS
....."phishing"
schemes ...I received an email that
said I needed to
"verify my
E bay info,"or my account would
be suspended. This is FRAUD, according to E-bay (they
will never ask for this info).... Can you imaging if I actually gave them all
the info that is on this form?! . . . really upset me that I was targeted for
this fraud. Cindy
...I get these all the time, supposedly from
ICQ, from Yahoo, etc.. ...If you click on the URL in the
message, the password box pops up and you are supposed to put in your password
to (supposedly) make sure that you are still active in that account. What it really
is, however, is an attempt to get
your password and ID for that
account. ....The message they send to you mimics the actual host they are trying
to emulate. Some of them are very good, even
in the fine print in the message. I have sent these to Yahoo and ICQ and have
been assured that they would never send a message like that, nor request that
you "re-activate" or "verify" your account by putting in a password requested
in that manner. Send the message to your service provider and if they are asking
for a password, but DO NOT enter it. Carla
...also watch out for unsolicited
offers to "help you sell your items"
There are auction sites at Yahoo and Amazon (?)
I
also highly recommend selling on half.com http://half.ebay.com/index.jsp,
which is eBay's answer to Amazon, (they don't charge the seller as much
as amazon does). I've sold over $575 in books,etc. that I had lying around the
house, in about 8 months. Very easy money! Melinda
...there you can sell books/text
books, music, movies, DVD, electronic things and games. . . .
I have sold things at http://www.onemade.com You might want to try that for you auctions. I think it's a little more expensive than ebay. But it is only hand made art and crafts. I think the last Jewelry Crafts had an ad that lets you list your first item for free. Nanette
There's another site that isn't getting much action right now. How many have tried kaleidoscope? It's easy to read and easy to post your items. Kim2
____name?
Actually,
I think you can list anything craft-related, there. I saw a whole bunch of hand-crocheted
things a couple of times, so I'm sure you could list hand-made items. I've also
seen hand-stamped artworks and crafts there. And there weren't any listing fees
the last time I looked - or Final Value Fees, either. The only things you'd pay
for would be "Featured Auctions" and such. Might be a good place to start off
- though it doesn't have a millionth of the traffic that eBay has, it's also a
very specialized/targeted market. :-) Good luck! Elizabeth
Everybody has heard about e-Bay auctions....set up originally to
be a place to buy and sell Pez dispensers. There are other auction sites on the
'net, however, and Just Beads is my own favorite. You won't find shoes,
or magazines from the '50's, but you can find some extraordinary beads! Just Beads
is a site created BY bead lovers FOR bead lovers, and its is a select and
focused marketplace that is growing steadily...with some extremely cool beads
and beading supplies. Many glass and polymer bead artists are finding it to be
a receptive and appreciative market.
Its easy to get set up as a buyer or
seller there, prices are great, and bead artists may also wish to apply for a
spot as Artist of the Month. There is also a lot of information to be had there--about
beaders, bead societies, bead shows and events, bead books, and more. Visit
http://www.justbeads.com to see what is
currently available! Sarajane Helm
At Polymer Clay Central, we have opened our PCC auction site!!!! We are running it FREE for as long as we can, as Erwin has managed to get Free Server Space and Free Software, and what better way to promote Polymer Clay than to offer up an Auction site that doesn't cost you anything!!! We are hoping that all the glitches are out of it. I know there was a lot of testing going on, but if there are any, please email the Auctioneer@polymerclaycentral.com - the email link is in the Auction Site!!! Please read all the User Agreements and FAQ, and trust our Privacy policy! We respect all, and this is freely offered to help promote polymer Clay and to help all those who are interested!!! We would like to welcome Polymer Clay auctions as well as Supplies, and Rubber Stamps, Jewelry, tools, Rubber Stampers, Beads, Bead Artists, etc.... All Hand crafted Jewelry and gifts as well as Rubber stamps are welcome. All the Rubber Stamps Companies are welcome to post Auctions to promote your business and sell your stamps and supplies. ...Here is the link to the Polymer Clay Central Auction http://www.polymerclaycentral.com/auction (must be a member of Delphi or PCC before using??)
--there is a long list of ideas for things to sell on e-bay (in Miniatures)
I guess I prefer to sell things myself. Interacting -no, no, wait, that's not the word I want-...I guess 'seeing' my customers is what I like. I can get an idea of what to make, 'I' get out more, and it just stimulates me to make more I guess! Jeanette
Your Own online business Website
Erum's
business website design tips and newsletter (from her Dots and Dashes site)
--great tips on what to do (and not do) if you are contemplating or already have
a site for selling your items)
http://www.dotsndashes.com/archives/articles.php
(articles on considerations re creating a first business website, how to keep
customers, etc.)
Erum's guidelines on what to think about when designing
a website (from which you're selling especially)
http://www.pcpolyzine.com/0203march/customer.html
Sunni's
many links to helpful links for beginners to online selling
http://members.spree.com/sip/sunnidaze/me2/claylinx.html
(gone to her new website, sunnisan.com?)
Alicia
Gandhi's primer on selling from a webpage:
http://www.beadbrain.com/chat/
Watch out for unsolicited offers to help you sell your items though (...see details below in "Misc... & warnings")
I have a website, but do not find I do the majority of my sales through it (for that I do wholesale and consignment)... a website is more helpful as an "electronic portfolio". I sell just enough through the site to cover hosting fees for it. Laurel
I
think exposure on eBay is priceless.... once your following is there
and word of mouth gets out, then your own website will go
nuts.
.... A lot of people don't do well on eBay because they don't have enough
product or following. You absolutely have to build a customer base.
.... Always
have an auction going no matter how small or time of year. This will keep
your customers coming back for a look see, and sending folks to you.
...Have things that cost very little, and go up from there ...you'll
be suprised at how those small sales will bring back repeat customers
to buy more and expensive items.ginger
BOOKS:
"Starting an Online Business for Dummies" covers pretty much everything
you need to know about starting and running an online business. Amazon.com has
a number of reviews about it....another good thing about looking for books this
way is that Amazon prints a list of similar titles.
So, if this one doesn't
tickle your fancy, there is:
"The Unofficial Guide to Starting a Business
Online" or "The Neatest Little Guide to Making Money Online " to check
out.
...And beware of websites that give out
information on starting an
online business.... As you've already discovered, a good portion
of them are basically just trying to get your money.
There are a few that give genuine, usable information, but I prefer a good
book as it will have much more information in a much more digestible format. Gabe
There are a number of ways just to get your photos online
(including creating your own domain-website... # 5):
1. ..."photo-sharing"
websites are created specifically to display photos in a simple format; some
may allow captions underneath, and most a place visitors to leave messages; some
of these are free (but usually come with banner ads) or have a small yearly fee
(see listing of some of these photosharing sites in Misc
> Putting your Photos Online)
2. ...some service providers offer
a certain amount of free web space to their customers
3.....some mailing
lists (like Yahoogroups) offer some space for photos
4. ...or you can
create your own website by using a free or small-fee special website which
acts as an intermediary and allows others to create websites on their space.
....(some of these may not allow selling from the site though?)
....they vary in how easy to use they are... how much space you'll have... the formatting they offer... their reliability and even longevity, etc. ...I don't know if any of them are completely free nowadays though (the free ones, and maybe others, usually put advertising on your site)
....be aware of long URL's you may have to accept with some of them too
5.
...the most expensive way is to create your own website on your
own domain... you'll pay yearly for the domain name, and monthly for a "host"
to support it, but it's totally yours
.........(especially if you choose the
domain option, you can either write your own HTML for the site, or you
can purchase website creation software to help you to do it without the
HTML).
Publisher
is a bit more expensive (than $25-25) but does a lot of nifty things, like making
fast and easy webpages without any need to know much about making
webpages (it doesn't get too much easier than this, unless you hire it done).
Barbe
Search Engines ... how they find you:
...web
sites are found through some thing called meta tags, any HTML editor will
ask to describe the site ...if you say polymer beads, then every search engine
when a person types in polymer beads will have your site as a choice. Nancy
...Alas...this
is no longer true . . . Most search engines nowadays (not all, but major
ones) tend to ignore meta tags these days, due to the practice of "keyword
spamming". ....Instead, their algorithms rely on scanning the text actually
on your page, and especially the text in the various
...Also, unless
they find you through a link from another site, chances are you'll
be indexed quicker if you submit your URL through the link at the
various search engines (Google and others are penalizing or banning sites which
have used auto submission s/w, so it's best to hand-submit.)
....When you submit your URL, you'll have the chance to "suggest a category",
and sometimes, descriptive text. If you can suggest a relevant "new"
category, it can help your site get looked at by an indexer in a timely fashion.
....For the latest and greatest on SEO ("search engine optimizers"), check
out Danny Sullivan's http://www.searchenginewatch.com
.Laurel.
........"Many SEOs provide useful services for website owners,
from writing copy to giving advice on site architecture and helping to find relevant
directories to which a site can be submitted. However, there are a few unethical
SEOs...." (more info from Google on those:
http://www.google.com/webmasters/seo.html
)
I am learning html and using it to link to PayPal at my site.
Soon I'll be able to have anything I have for sale linked to paypal... selkie
....You might also want to have the item added to a shopping cart instead
of being bought separately, since a visitor might want more than one. Tina
Your own domain
Setting up a website with your own domain
name (instead of setting it up through an intermediary) is usually preferred,
if possible.
....I think just having the name recognition factor is
a good reason to have your own domain name. ...e.g., if you go by "My Polymer
Creations," having a domain name of mypolymercreations.com would make it
very easy for people to find you again. It also comes across much
more professional than a long web address that
is hard to remember.
....also if you sell your things on eBay,
you can host your own images that way and don't have to pay extra for an
image hosting (photo sharing) service. Julie
To
actually have your own website & domain name,
however, you'll need to register a domain name first
(for example glassattic.com) --one which no one else has yet claimed;
I think we originally paid around $35 per year when we registered, but now it's
often cheaper (as low as $8?)
(...note that the totally
free registrars
usually put loads of advertising on
your site)
..... do be careful NOT to sign up with a registrar
service which just "rents" the name
to you (that may not be obvious however!).
(...see more info on
getting your own domain BELOW.)
After
registering a domain name, you'll need to select a web
host to actually provide the service of getting visitors back and
forth to your domain-website.
...It might help to think of your domain-website
as a property you've purchased out in the country. Web surfers can only get to
that site if you have arranged "transportation" to it; this is provided
by a web host you hire and pay a monthly fee to (that is, if you don't
want to do it yourself which is technically challenging). The fees charged
by various web hosts, the quality of their service, and the extras offered can
vary widely though (...you won't need the higher levels that big businesses need).
The web host's "transportation" can be speedy or slow (bullet train
vs. horse-and-buggy), it can be roomy or small, expensive or reasonable, reliable
or not-so, helpful when you need help or not, etc.)
... a "good"
web host should NOT make you use a specific piece of software to develop a
site (they may offer a site builder as an option, but if they require the
use of one, it's probably better to look elsewhere. ...and they should be ad-free.
Laurel
....and every "paid" host should offer at least one normal
"POP" account and also e-mail aliasing (forwarding mail sent
to your domain to an e-mail account of your choosing). Laurel
Two good online
forums for finding out the plusses and minuses of various
web hosts you're considering... Laurel
... http://www.webhostingtalk.com
and http://www.webhostingchat.com/forum/index.php
some web hosts which have been recommended:
....Here's
some that might interest you - I've had good to excellent experience with all
of these:
http://www.iPowerWeb.com
is pretty good too. $7.95 month, I think. More storage space than I will ever
use, and decent support. Larry
http://www.hostrocket.com
- I've got three plus years with them on four (soon to be five) sites and only
two glitches that lasted more than a few seconds. . . $10/mo for 50 GIGS of bandwidth,
one GB of storage and more services than you can shake a stick at.
http://www.websitehostingsolutions.com
- I went on Irene's recommendation for this one recently for our mirror site...super
cheap ($8.00/mo) and lots of services with them, too.
(.....the two above
have lightning-fast customer service and zippy, reliable servers)
http://www.your-site.com
- great for small personal sites, very cheap - $5/mo, I think . Elizabeth
...If
you do a search for "web hosting" on Google, you can find
quite a few low cost web hosting companies.
..........then look
also on the right side under "sponsored links"; quite a few low cost ones advertise
their prices right there. Julie
....(see below in Domains for free hosting
with domain purchase, and also for URL Forwarding from cheap domain
to free ISP page)
Shopping for
all these services can be worse than shopping for a new long distance
or cell plan though!
..... their basic prices are only one thing to
consider because some will put ads on the site, not offer e-mail,
make you buy your own site builder templates, etc., give different
amounts of space, etc., etc.!! Diane B.
domain registration (& domain registrars)
help on finding
a good domain registrar (...remember, you probably don't need an expensive
one unless you're a large business):
http://www.cnet.com/internet/0-3799.html?tag=stbc.gp
(comparisons)
Domains are cheaper these days, you can get
one for as little as $7-$8 a year, with no cost for the initial registration
(you can get them even cheaper if you buy for multiple years)
...then
you just have to pay for web hosting which is relatively minor as well
(you can get hosting for as little as $2 a month --see above)
....and if
you have MS Word, you can save documents as "web pages as well,
so the cost really isn't prohibitive any more. Julie
I use 000domains
http://www.000domains.com/ (an open SRS
registrar)
or namecheap http://www.namecheap.com/
(an enom registrar) run by a small businessman...e owner will personally answer
support e-mails. And its the cheapest registrar I know of. You also get free URL
redirecting and/or framing and free e-mail forwarding.
.....I know joker
and ghandi are 2 other registrars who "sell" names (rather than renting
them).
.... I use godaddy.com personally because they have the cheapest
prices I have found.
I believe Register.com merely rents
names.
At http://www.directnic.com
you can get a domain plus free hosting for
$15.00 per year. (you can find cheaper domain names... but the ones I've seen
don't include free hosting.)
....However, anytime you use free
hosting, be aware that the host puts ad banners
on or pop up ads on your site, and this looks unprofessional....
I recommend spending another $15 for directnic's "banner free" hosting
option (that comes to a total of $30 per year). I haven't found anything 'ad free'
that beats that. Gail in FL (you get only 20 megabytes of space though, and must
pay for any site builders, etc., if you can't code your own)
...Another
suggestion is to use a domain registrar that offers URL forwarding.
What this means is that you register your domain and use the control panel at
the registrar to "point" it to your free ISP space (so when
someone types in yourdomain.com, it takes them to ispspace.com)
....You only want to do this when you want the very cheapest option. Laurel
(this
was written before the rental/owning of domains happened?
(see just above)
Could you recommend agencies with which to register
your domain name?
I use http://web.dotster.com/
for ten domains - $10-12/yr, good privacy policies, they don't spam
and they provide prompt and accurate customer service when I've had occasion
to need it.
. . . . There are other small "mom-pop" type registrars
out there that are just as good.
. . . .I have a list of domain registrars
recommended by people on other mailing lists at http://www.dotsndashes.com/archives/domain.php.
. . . Personally I use http://www.000domains.com
and have registered several domains with them over the past two or three years.
What I really love about their service is that they keep reminding you
that your domain is about to expire. They even send you notices after it has expired
... in the waiting period in case you want it back. For me that is great as I
find it a pain to keep checking up on the expiry of every domain. Erum
.....We
also recommend going to
http://referrals.tucows.com/index.cgi?prod=cno (no sellers
now?) and choosing your local geographic area. They are a registrar
that does not directly deal with end users and that page takes you to resellers
of their service. Very reputable to deal with. This company also comes highly
recommended for resolving domain disputes and other issues that come up.
.....I would definitely recommend staying away from the one that registers
your domain name for free, though - saving $10/year
isn't worth all the advertising you have to accept
in order to get that free domain name. Stephanie G.
WARNING re domain registration... and your renewal payments to registrars
Be
careful when renewal for your domain name
is even close to its
due date...
....It is much easier to transfer a domain name to
a different registrar if there is more than a year left on the current
registration; it is very difficult to transfer within 90
days of expiration.
...A domain name can be nefariously
"stolen" in
several ways . . . .
..... Until a couple of years ago, all
domain registration was done through a company called Network Solutions
(since acquired by Verisign). They had a monopoly on the industry
and dealing with them was awful. Their customer service was terrible and there
were a lot of complaints. The decision was made to deregulate domain registration
and establish and oversight non-profit known as ICANN.... As a result you
can now get a domain registered for a decent price and you can pick
and choose who you want to register your domain. ....BUT Verisign is very
unhappy about losing their monopoly. ...they keep trying to steal other companies'
customers away
.......Here's one thing that can happen:
My domain name
expires this week and Verisign wanted $94.00 for three years. So I just transferred
my domain name to dotster.com and they charged me $36.00 for 3 years. Quite
a savings! . . . The only problem is that the transfer will
take 7-10 days, and Dotster recommends transferring your domain at least
2 weeks before
the expiration date. Of course, Verisign didn't send
my notice until 7 days before I expire! I
guess its just another way Verisign forces you to use their service. Maria
....They
have quite a few unethical practices and are currently trying for another one....to
have exclusive rights to a Waiting List Service which would effectively
eliminate competition from other registrars. If interested check out Dotster's
CEO letter to ICANN Letter to Chair of WLS Task Force: http://www.dotster.com/resources/wls.pdf
and a petition to ICANN over how you feel about this issue: http://www.petitiononline.com/antiwls/petition.html
.......the San Diego guild website was highjacked this way and now
has a new name. .... What we had to do was to use a .net instead of a .com.
( www.SPCG.net ) is their current url. Dotty
....There are a number of services
that can help you get your domain name back after
it has been taken like this. Often you need to go back and make sure there was
no warning anywhere that the domain was up for renewal. You can find out who took
the domain which company they registered it from and who is hosting the domain
as well. Depending on how reputable the companies you can try and get it back.
Be sure to have information showing how long you have had the domain and that
it has been in continuous use. Stephanie
...A link I got for ICANN directly:
http://www.icann.org/udrp/ This is a
faq on Domain Name Dispute Policy. Check this out for more information
on how to protect yourself from stolen domains and under what circumstances you
can dispute to get your domain back. Stephanie
.....If anyone loses their
domain name, there are internet companies that will redirect your email
or web visitors to your new site and give your new address. They notify you that
someone (with their names and email address) is trying to access your site/email.
Before they give your information to the visitor they ask your permission. This
can be helpful when you change email addresses.
Once
a domain has been stolen there is not a way to get a redirect.
Changing the information yourself will allow you to do redirects if done before
it is stolen. This redirect for e-mail will work but not for an actual domain
name...This is often why having a domain stolen is such a big deal.
... The
only way to protect yourself from this is to check your renewal dates and
renew well in advance.
.... Also it
can be difficult to switch domain registrars. Be patient and start the
process well ahead of time. Switching to another registrar from Verisign
if often very difficult. Stephanie
About the time the domain registration monopoly was due to end, Network Solutions (now Verisign) changed their terms of service. You were no longer "purchasing" a domain name. Rather, you were merely renting the name for the duration of the registration period. There were many reasons for this. . .folks were making huge amounts of $ re-selling names and NetSol wanted a piece of this.... so they started to "not release" expired domain names, and began reselling them themselves (by simply renting them to you rather than selling, they could choose to not "renew your lease" when at the end of the rental period.)...It is much easier to transfer a domain name to a different registrar if there is more than a year left on the current registration; it is very difficult to transfer w/in 90 days of expiration.
PAYMENT options
for your items
CreditCards, & Shopping carts,
& PayPal & other
(for suggestions on insurance when sending packages, see above in "E-bay" --almost at the end)
Erum's
article, links to internet financial transaction sites, and her list of what
to consider when choosing one:
http://www.pcpolyzine.com/0203march/customer.html
(see also more
info in these threads from old newsgroup posts --see info
on how to get to them in "Resources," above)
--Re:
What about checks?
--Re: Web sales options? ??
--Knuckle
busters & terminals... was considering an e-business
--Considering
an e-business (this one also deals with credit cards)
--Credit card
problem
Shopping Carts & Merchant Accounts
For
accepting payment by credit card, you can use a merchant account, which
can be set up with your internet provider, or you can use internet services
that provide similar features but without many of the associated costs ...Erum
I
researched the heck out of this before I chose a merchant account. I ended
up going with Novus. Like you, I use a knuckle buster at
shows and then enter them into a software program when I get home. Novus handles
Discover card, and they act as the middleman for Visa and MasterCard. I pay less
than 3% for Discover charges, and a little over 3% for Visa and MC. I did pay
close to $300 to get set up, between thesoftware, application fee, etc.
...what's
a knuckle buster?... it's a manual credit card swiper (many people don't
feel they're necessary though, because although you don't get a signature, it's
the same as filling in the info for a phone credit card order)
....Yes,
PayPal is cheaper, but I don't think 3% is all that much either, for the ability
to take credit cards. At my last couple of shows, over half my sales were
charges.
Would those people have bought anyway if I didn't take credit cards?
Maybe some would have, but I know many would not. I find a lot of people aren't
carrying checkbooks with them anymore. People fool themselves by pretending they
won't spend money when they go to a craft show by only taking enough cash for
admission and parking and lunch. Then they see something they *must* have. If
you think you are paying too much for your merchant account, maybe you ought to
research another? Or work that cost into your overall pricing structure. Irene
NC
Mal's e-commerce http://www.mals-e.com
....gives you the option to accept credit cards, and PayPal,
money orders, COD, checks, etc.
...With their
free version, you can"add simple Buy Now buttons to
your product pages and your customers can fill out an order while they browse
your website. Configure the cart to collect card data and save it for processing
later.
...Or, with a Premium account, link directly to a number
of big name payment processors."
Would you share more about your shopping cart? ....Do you have the premium cart? If so, why? ...How does the owner of the shopping cart make his $$ when the cart is free?... If a merchant were to accept only Paypal, would she need to use a shopping cart like the one you use? Dianne C.
First, to answer your questions:
I have the premium account with Mal's because I used their free
one for a while and thought it was time for me to express my appreciation
for the excellent service by paying for it. How he makes his money is somewhere
on the web site, check the FAQs.
... I think PayPal can provide you
with "buy now" buttons, but you'll have to check with them.
...Random
comments: I like this shopping cart because I am HTML-savvy and was able
to code it myself.
...I find people are *far* more likely to buy something
if they can just click "add to cart" instead of having to email
their order.
...I have a credit card merchant account, so I
do my own processing.(If you use PayPal's cart,
I suspect they process the sale immediately. I like
that my cart does not because often a customer will add to an order or I may have
to change the shipping rates, etc.Irene
mals-e.com shopping
cart. . . .I've used it on PCE's sites for about three years now and it's been
great!
...(We've had an occasional email notification fail to reach
them, but all the order info is backed up on a secure server, which is
what they mostly rely on for order information, anyway. . . .a few days ago, there
was a few-hour glitch with sending out the notification emails, but that's the
first problem of more than a few minutes that's ever been reported to us. It's
been a very stable and reliable service for a very busy site.
...I
haven't had to learn cgi scripting to write our own cart and that alone
makes it worth its weight in gold. *g*
...if I had a small business
with a small range of products or if the cart were only going to be used a few
times a day, I wouldn't hesitate to use their free service.
...We use
the premium cart though- mostly because it's a busy store and we didn't
feel that it was fair to consume the enormous server resources that we do without
paying ...it also comes with the option to use a program called mOrders
(a customer data manager program that's just fabulous! That alone is worth
the $54/year.) Also with the premium service, the mals-e branding is removed
from your shopping cart.
...Other than those points, I believe that the
free service operates exactly like the premium.
...Everything is done with
html tags - and the mals site will even write the tag for you. You
fill in the blanks for each item - your user ID #, the description of the item
that you're selling with this particular "Buy Now" button, how much it weighs,
its price and what page you want the customer to return to when they click on
"Continue Shopping," and a little program writes the html tag. You copy and paste
it in to your html page and it works. You can fully test your buttons and links
to the cart from your own home machine before you ever upload the cart-equipped
site to your web host.
.....You can also get more complicated with
forms that allow the visitor to select different options, colors, sizes,
etc. It doesn't take long to learn and it gives you more flexibility when coding
a page and eliminates a ton of the little "radio buttons" that could otherwise
be scattered all over your site. (For instance, if selling Fimo Soft in small
bricks and large, beneath every color chip on your Fimo Soft page, you'd have
to add a button that would sell one 2oz block, another button to sell a box of
8-2oz blocks, another button to sell a 12.5oz brick and another button to sell
3-12.5oz bricks. Four buttons with each color of Fimo Soft. Much easier for the
visitor to select a quantity of a particular color and size and click "Submit."
JMO, though.)
... The owner says that there are quite a few of us who
pay and that keeps him in new servers and more connectivity as he needs them.
He's a fantastic software writer, and I think he does this mostly as a hobby.
Very nice guy and funny, too.
...There's a forum on the site where
you can get a lot more info - and Mal Stewart sometimes checks in and answers
questions, too.
...If a merchant were to accept only Paypal, would she
need to use a shopping cart like this one?
..........No, you could use
PayPal's shopping cart if all you take is PayPal. . . using another shopping
cart like mal's just gives you the option to accept credit cards
(processed in real time or not, as you choose), PayPal, money orders, COD,
checks, etc. Elizabeth
I was going to use paypal but I think you have changed my mind. I can certainly see the advantage! Carolyn
Erum's
article on accepting credit cards without a merchant acct.
http://www.dotsndashes.com/archives/fourres.html
(gone?)
PayPal ...& ProPay, CCNow
Starting off with just Paypal will allow you to postpone the expense of a merchant account. Will you lose possible sales to buyers who don't want to use paypal? Possibly, I don't know... Gail in FL
ProPay...http://www.propay.com...
I just checked and it is $35 to open an account. Sounds good to me. Trina
.... Do you know what the charges are when you use it? When selling, there is
also a 3.5% fee and $.35 per transaction. That might be something to take into
consideration when pricing pieces. Lori
....Does this mean that you can
use ProPay to accept credit cards at craft shows? Just write down
the buyer's credit card info when they buy and enter it on-line later?
Exactly. You can sell anything, anywhere -- even a yard sale -- and accept
cc payments. You enter the information at ProPay when you get the chance. . .
.As for customer information, I record their name, address, cc number and
exp. date, as well as their email address -- for notification of charge. Be sure
you explain to them that their cc bill will state they made a purchase from whatever
your email address is. This is because ProPay uses your email address as your
identification.... It used to be free, but is well worth it, if you ask me. Charlene
I’ve been using ProPay for over a year and am definitely satisfied
with it for the volume of credit card sales I have. And that is correct. The fees
are 3.5% of the transaction amount plus a flat fee of 35 cents per transaction.
That more than PayPal (2.2% and 30 cents) but I think that it’s worth the benefit
of being able to tell your customers you will accept credit cards. I try and encourage
PayPal among my customers since it costs me less, but I like having the flexibility
to take CC #’s when necessary. Lisa
i use CCNow and am tickled pink with them. they charge 9% of each sale and during Nov/Dec only 8%. they handle mastercard and visa, do the money exchange from one country's currency to another, and handle the customers complaints. when someone places an order, CCNow buys the product from me. CCNow sends me an email telling me where to send it and how much my share of the sale is. when i mail the package, i notify CCNow and they release the funds into my account. when the next pay period rolls around, they pay me. my personal choice was for EFT (electronic fund transfer) direct into my account. i have not heard of any class action suits nor how the stock (if any) is holding with CCNow. i only know the women who recommended me to CCNow have been with them a couple years now and have never had any problems with them. Sunni
Pay
Pal --alternative to accepting credit cards, for payment:
https://secure.paypal.com/refer/pal=ljmint@hawaii.rr.com
...... I’ve done a lot of online selling in the past
year or two, between eBay and my web site, and I have a few opinions that (I hope)
may help:
1. In order for a customer to pay for an item with PayPal
he or she must also have a PayPal account. Not everyone does, so if this is the
only method of payment you accept, you may be losing customers.
2. I don’t
have any experience with CCNow (other than having bought a few items from
stores that use it recently). It seems to me that this is a better choice if you
don’t want to discriminate based on whether or not the customer has a PayPal account.
3. There are other credit card processing options. I use ProPay (http://www.propay.com).
You basically only need somebody’s credit card number and expiration date, you
fill in all of the details, and it charges the credit card, placing the money
in your account. This is a really great way to accept credit cards, especially
if you don’t have a huge volume of orders. You have to enter the information manually
for each sale, but the fees are considerably lower than they are for setting up
a merchant account the traditional way.
4. You might want to take a look
at Mal’s e-Commerce (http://www.mals-e.com)
which is a site that provides a wonderful customizable shopping cart for your
site for FREE. Through it, you can accept all kinds of payments, including PayPal
and credit cards, so you can do both. I have mine set up to accept PayPal, Credit
Cards (they just collect the numbers for me via a secure site, and I process them
manually through ProPay), and a few other options that boil down to the customer
paying me later, either through a money order, check, BillPoint invoice, whatever.
You (or your webmaster, if you’re not doing this yourself) need to know a bit
of HTML for the initial setup, but it’s pretty simple if you’re at all computer
savvy.
5. Keep in mind the fees. All
of these credit card processing services cost money. I’ve found that in generally
BillPoint (eBay Payments) is the least expensive, followed by PayPal,
and then ProPay. It does depend on the transaction amount, though, since
some use percentages and some use flat-fees, and some use a combination of both.
I prefer PayPal mostly because it’s easy for me (no manual processing) and one
of the cheapest methods. So I state right in my shopping cart that I prefer to
be paid via PayPal, but I’ll also accept the other methods. I hope this has been
helpful! Lisa
I believe that there should not be hesitancy
in using PayPal if set up the way that we do it for sales on Ebay. We have
two bank accounts. We give PayPal (and BillPoint) the account number to
only one account and that is the one that we have all our deposits made into from
our sales. We go daily into that account and transfer the money out to our other
account (which PayPal does not have the account number) so that no one would ever
get much if by chance someone was dishonest. Even this could be done say every
time you receive notice that PayPal has deposited $100 into your account--or even
$1.00. I believe PayPal is insured as well up to $100,000. We've been using PayPal
for a long time and I can tell you that it is like having a personal bookkeeper.
Always a record of your transactions. BillPoint's system is not so easy
to verify and maintain. I'm a PayPal fan! Jeanne
Exactly the way I use it.
I have $3+ in my Paypal account, and $13 in my special paypal account at my bank.
The balance is always transferred to my regular account anytime it reaches $50.
Anyone who wants to risk major prison time for $50 can have at it. Kelly
At first, I was Miss Suspicious when an egroup member introduced PayPal to us. Now I use PayPal regularly and think it is terrific. I just received an exciting email from PayPal that said in part, that next month they will begin offering its services internationally. For those of us who do business internationally, this is great news! Dianne C.
I've been using paypal for a few months..but only three auctions. (bought something using it, and sold two auction items... ) I've been very happy with it so far..it makes that "end of auction" stuff go SO much faster! I have a personal account, because I only post auctions sporadically...and you can start that way, but if your incoming money goes over $100 a month, they will then ask you to upgrade to a business or premiere account as I understand it. Jules
I’ve been using PayPal for all of my business purchases and getting 1.5% cash back it’s great! And all you have to do to be “preferred” and get the cash back is not advertise any other online payment method in your auctions. Piece of cake. Lisa
Another feature I particularly like about my PayPal Premier account is the MasterCard debit card I have - I use it at the post office, and for buying supplies and it's great! Teri
I also use
PayPal as my main way of accepting payment for auction and even private
sales. It's quite fast and inexpensive. At this point I am signed up for the
personal account, which lets you sell up to $100/month with no charges. Since
I don't do all my sales that way, it's been great. Then I e-transfer the money
into my bank account. If my volume goes up I'd probably upgrade to a business
account. It's quite easy to refer people so they can sign up. I don't bother
trying to convince anyone of the security or anything.
I also accept checks
(10 days) and Postal money orders. Bank money orders are treated the same
as checks.
To me, not taking advantage of the technology is like pushing
your car instead of turning on the engine.
I also sell through Amazon.com
and they take care of all the details. Their commission is higher than Ebay's
so it probably works out the same. They also take care of transferring funds to
my bank account. Jacqueline
You might be able to get better help from PayPal re the problems you're having with your account if you call them at their toll free phone # 1-888-221-1161. I had a problem a while back and the only way I could get any answers was by calling them. Emailing didn't get me any answers. Julie
I
called PayPal yesterday and got started with my setup. I chose the option
with no terminal and a slightly higher rate (2.79%) since I do all mail-order
and won't have any cards to swipe anyway. The difference in rate is so small that
it would actually take $100,000 in credit card sales before the terminal paid
for itself - I don't expect to be doing THAT kind of volume any time soon! I figured,
since it didn't represent any value in convenience, I wouldn't bother with it.
(If I did shows and things, that would be another story - I'd want the terminal
then, probably).
I'm looking forward to dumping ProPay.
They were a good way to get started, but I'm getting a bit too big for their limits,
and their rates are somewhat higher than this company, too. Not to mention the
pain in the neck that manual entry has become. Lisa
People who won't take
paypal because of the fees are silly, I think.
A regular credit
card merchant account costs at least $25 a month, and you get to make so many
transactions... and I think if you make a certain ammount of them you have to
start paying extra. There are months I take in $300 or more through Paypal and
it hardly costs me $10 in fees.
Here is the fee for a Paypal premiere
acct (that is if you get over $100 a month from others, if you make over $3000
in a month fees change by a few pennies). Per sale, 2.9% + 30¢, that's still only
$3.20 for a $100 sale. Now what does sort of suck is that if you are selling on
ebay, they already have your fee for listing the item, and then they take
5.25% of the high bid at the auction close for up to $25, and 2.75% for that part
of the current high bid from $25.01 up to $1,000. But if you are not selling big
ticket items we're usually talking $1 or $2 total between ebay & paypal. Discord
Paypal will do wonders for your sales, people like to pay right away so they can get their item faster. . . . Roll the cost into your product because you can't charge your customer a service fee to accept a credit card, or you can stick with the other service from Paypal where the customer has to pay from their Paypal account or from their checking account. The fee that Paypal charges you is less this way, but you are also risking losing sales. dazedntex
WARNINGS:
--I
know I use Paypal all the time and I love it. But to play a "devils advocate"
here's a website you may want to check out. http://www.paypalwarning.com
...just some more info. Maria
--A "verification" process will
need to be completed after $2000 (or possibly less) is spent for
basic (unverfied) members, or no withdrawals
can then be made (money can come in though)
.... they keep sending me
emails asking me to verify by providing a checking account....I am asked
to give an ATM card number plus my four digit pin!
..I would never share my pin with anyone! Emily
....what they're really asking
for is your 4-digit Extended Use Number
........There are clickable
help links all through the process at PayPal that explain, for example,
what the Card Verification Number is and why they ask for it. I think you might
find them helpful if you went through the process slowly and clicked on the help
links. Sarah
https://www.paypal.com/cgi-bin/webscr?cmd=_help-ext&leafid=61701&answer_id=756341
(see sev. more relevant questions in the list at bottom)
...Yeah,
Paypal got a little bigger and the problems have increased a bit. ...May I suggest
that you contact your bank. They will be able to give you that code even
though it doesn't appear on your statement. ustina
...After umpteen e-mails
later complaing, (with canned responses each time), I gave up... but tthen my
husband opened a paypal account and received those special number in his statement
no problem/// in the small print I read (no idea if it still holds true), that
you can't open an account if you close an
account!. . . What finally worked was that I scanned in my bank statement
and edited out the information I didn't want them to see ...my husband
downloaded some fax software for me and I sent it off as a FAX. This eventually
did get a response from them and I got it all sorted. But it was a real pain.
Shelley
... it seems there are a lot of differences between the US and European
Paypals, because I have always found it to be very easy here. DocSarah
see more on PayPal, etc., especially when using EBay, above in Auctions > E-Bay
WHOLESALE to shops ... CONSIGNMENT
to shops... Craft malls
+ shows ...online..."middlemen," etc.
sample contracts for visual
artists for "business services" and for "consignment"....(require
Acrobat Reader to view/print)
http://www.vsarts.org/gallery/artresources/ta/contracts/index.html
Emma's
tips on wholesaling in various ways (and more)
http://www.ejrbeads.co.uk/pricingjewellery.htm
tips on finding the best craft malls http://www.procrafter.com/primer.htm
tips on selecting the best spots
at craft malls (or craft boutiques), and keeping the contract
as short as possible (always talk to the Manager or Assistant
Manager because they are the ones empowered to make deals)
.......Spring
may be best time to get into a craft mall because seasonal sellers will have left
and they may have deals or good spaces open.
http://www.procrafter.com/where.htm
tips on craft malls and online
craft malls http://www.rlrouse.com/6Ps-of-crafting.html
...tips on craft malls from the point of view of the mall owners
http://www.antiques-sos.com/marketin1.htm
(see
also more info in these threads from old newsgroup posts --how
to read them in Resources, above)
--Consignment
lessons learned
--Re: My first consignment-finally!
--Consignment,
galley and wholesale mark-ups. What to expect. (boring)
--selling jewelry,
galleries, etc.
--Re:
Presenting to Galleries
--Re:
selling in catalogs
Approaching the Owner-Buyer-Manager
....also wholesale vs. consignment
1. For consignment, you leave your items at a retail shop
and *you* set the retail price
....if the item sells, there's usually
a 60/40 split of the retail price (with most of the consignment I've dealt with)
...the store keeps 40% of the retail price, and sends you 60%-.
Irene NC
........ if your product doesn't
sell, it's returned to you
2. there are also "craft
mall" shops, but they charge a fee to rent
space to you by the month... you set your own retail price
(which you will get all of if sold ... no split))
.......and you display
any number of items in your "booth" (which will fit)... money for any
item that's sold will be sent to you (usuallly monthly)
...When you sell
outright wholesale to a shop, however, the store buys from you at your
wholesale price and *they* set the retail price, whatever amount they want.
Most double the wholesale price they've paid you and also add
a bit to cover shipping. Irene NC
HOW
TO FIGURE a 40% - 60% split:
(Say you had something you wanted $10
for. If the store owner multiplied by 1.4,
then he/she would get $14 for a selling price --that would mean you got 10/14ths
or 5/7ths, and the shop owner gets only 2/7ths of the total.... not exactly
a 40/60 split.)
...so the number 1.666 works --why?
...... if you
take the a $10 item and multiply it by 1.666, you get a selling price of $16.66
(so, you get your $10, and the store owner gets $6.66)
...... If you divide
the $10 you get by the total sales price of $16.66, it comes out to 60% for
you, and 40% for the owner.
.......The formula is basically
the percentage you get (60%) times the unknown selling price (call
it "x") equals the amount you want ($10).
.........in this case then
,. .60x = $10....
then divide both sides by .60 to get "x" ... so x = $10/.60 (which is $16.67).
Larry
(marketing my work to shops and galleries)... I prefer to wholesale, but find that more owners want to consign goods instead. Laurel
As far
as consignment goes, I no longer do it.
.... If the buyer likes your
work and thinks it will sell, they should have no problem buying it.... I have
NEVER had consignment work out well for me... I don't think owners respect your
work as much as if they had puchased it. Ilysa
The one consignment
gallery that has our (higher end) work takes a straight 50%
of the retail price, and the others buy outright. We charge them
half of what our retail price is. (we set the retail price by the way.)
.....At
the moment we only have one consignment gallery. The rest are all paid for upon
delivery.
..We don't sell at a place where you rent space anymore.
There was way too much theft and these places do not have
insurance for theft so it's a complete loss for the artist.
......the
consignment gallery we have, however, is insured, and if a piece is stolen,
they still owe us fifty percent of the retail price.
...(If you want to keep
more of your retail price, then the craft shows might be the way
to go, but we have never made as much money from them as we do from the galleries...
and we have to sit them, rain or shine, and pack up, set up, and tear down and
tote home.... I do enjoy doing them however, because I share the booth with two
or three other polymer clay artists and usually only do these about twice a year).
DottyinCA
There's another point in selling through a retail store. When the owner buys your product (as opposed to doing it on commission), he will naturally try to sell what he has put money out for. ...whereas commission work is filling the shop owner's shelves with no cost to him. Jane S.
Although I would like to move into
more wholesaling, I currently do almost all of my sales via consignment
at several art shops.
.... Most of my shops are associated
with local arts centers. This is important to me in that they enjoy community
support and generally you can count on them to be honest, well run, etc. since
they have a staff and board of directors to answer to. And they also don't carry
cheap import stuff at the same time. They are committed to selling artist's work
as a service to the artist and to the consumer.
.... That said, the split
I get in various locations varies. Generally, I believe that the principle
of consignment is that you maintain the risk in selling. If
it doesn't sell, they give it back..... They assume none of the risk they
would if they buy outright at wholesale. Therefore, I think it is fair to assume
that you, the artist should also get a higher than 50-50 split.
........ Most
of my consignment contracts are for 70-30 (artist gets 70%). Some are 60-40 and
one is even 75-25. (unfortunately that's one in a not-so-affluent community, so
sales there aren't so heavy, either.) ...That said however, I also have work in
my own community's art center and they only offer 50-50. But I feel I have
to accept that because I need to be involved with and represented at that location.
It's a matter of community pr. Patti K.
It's best when you can visit the stores you deal with in order to check up on how things are displayed, ask what's selling, see what other merchandise is carried. Patti
If, after 6 months, you haven't sold anything or not very much, you might want to pull it and try somewhere else with a different market, different price points, different aesthetic style for the shop (i.e. contemporary, folk, trendy, classic, etc.) ....... Art work isn't one-style fits all, and shops that don't have a specific identity are probably less effective than ones with a strongly defined style.) Patti Kimle
Many
people are too casual about
just "selling my stuff"...... If you
sell things, you are in business.
... look like you can be trusted to make quality
goods, and to stand behind them ....for example, shop
managers seldom will see you if you just pop in with things so make appointments,
bring things in a professional looking display, etc. Sherry
BE ORGANISED!! ...When you take your work to the shop for the first time,
assuming it is sale-or-return (see below in Wholesaling, for "Sale and Return")
,
.....The store keeper doesn't know your stock like you do. And to be honest
a lot of them dont WANT to! they just want to make sure the right price label
gets in the product and that they sell it. .....You should set the retail price
and the sale or return price that they pay you when the item sells.
....
The price they pay you must cover your overhead and a little extra, and the retail
price should be roughly double, as that is the kind of mark up they want. In fact
many stores see 100 per cent mark up as the absolute minimim!
... make a
list for both you and the store owner listing EACH item,
with a good description and have a column showing its sale or return price and
the retail price. I also have columns saying "left" "sold"and "returned" that
way I can check off the product on the list when I return and see if the item
has sold, the store owner wants to keep it there another month or whther I shall
take it back and give a new item in its place. Have a place on this list that
clearly says how many items in total you a re leaving, collecting etc.
......
Each of these lists I sign myself and I also make sure the store
owner signs it
too. Dont be embarrased to ask them to sign this form - after
all you are leaving valuable stock in their care, if they have a problem doing
so, they are probably not worth bothering with - any reputable store owner will
find it professional. I have had problems in the past with one store burning down!
having that signed list meant I was covered on their insurance policy and
got my stock payed for, If I had not had that, I would have not been payed anything!
Emma
........Just
make sure that if you leave something with a store on consignment to see if the
items will sell, you have the store owner/manager sign an inventory
slip that states the items that you have left and the price that you will
charge him/her for them. Be prepared to leave a copy of it with the store, too.
That way when you come back in two weeks, there is no "confusion" over what you
left behind. Ginny B
You must do all the thinking for the store owner if you want them to look favourably on carrying your work. They jsut want to sell the products, they dont want to have to work out prices for you, work out what packaging it needs. You must do that. Emma
You can have control over
how your work is displayed at shops and galleries if you bring your work
ready to display.
.... I provide earrings and pins hanging
on cards on a rack. You can make the racks, buy racks, or make your
card size ready to fit the store's rack. Your cards will have information about
the piece and your name and state. Which allows a shopkeeper to place a price
on the card, not on your work!
....If the items are not suited for a card,
and you want a nice price for your work, my experience has been that sales increased
when I invested in gift boxes. In this case black pin stipes (matte paper,
shiny can scuff) from Rio Grande, for an average
price of $0.35 each. My necklaces and bracelets are priced between $40 and $70
so that puts the 35 cent box into perspective.
...Each piece I make is showcased
on the white cotton in the lovely black box,
and it shouts: gift!
.....a box provides protection for the piece to
be stored in after the sale, as well.
....These are not fool proof.
I have had to visit my shops frequently to inspect my work, and have had
dumb experiences too - like finding someone else's earrings on my rack while my
work was in the back room being inventoried for weeks.... Although I have had
nice experiences with great shopkeepers, I have dealt with a few stinkers
too. Mona
I did that type thing, renting a booth or space,
both in California and then here back in New Hampshire.(I wouldn't do it again
for it was not successful).
...when I was about to quit the CA boutique,
the manager actually made a straight deal with me: no monthly
rent, just a percentage. Jane S.
Jacqueline Lee taught me not to
bring stuff "in a shoebox" when making a sales call to a store
....
she invested in the black plastic trays from Rio (or other sources)...they
stack and fit into a black carrying bag
....she makes foam inserts
then covers with fabric, and pins her work onto inserts. This
method is great if you are making lots of sales calls, and protects your work
in transit. Mona
(see more on product containers and
displays above in Product Containers ...and in Shows
> Display)
Give them printed information
on your techniques and products, which they can leave on the
counter or give to customers.
....... on the whole the store keeper
is NOT prepared to learn how to explain "millefiore," for example to
their customers no matter how impressed they are with the end result! Emma
Firstly ALWAYS work out your costings before going anywhere! the price of your peice is determined by your material costs, your labour costs and your profit margin - and that will give you your Wholesale price! even if you sell your own work to customers yourself, you should set a retail price that is roughly double that. Not always possible I know, but that is the bare basics of how to price work. there are some good websites around covering these issues more comprehensively however. You cannot walk into any shop and expect the store owner to set the price. That would make you look unprofessional and also would not result in the CORRECT price for your work. Emma
Things
to consider re pricing:
..... You pay for shipping
in consignment arrangements, so work that into your overhead.
..... What
happens if a piece is lost? Stolen?
Broken? In consignment agreements, the store generally does not
take responsibility for these situations.
.... By what date each
month will the store send you a list of what's been sold the previous month and
a check? Irene NC
If they want to put them out to see if they sell, tell them that if they
take them that way (sale or return), they'll have to pay
more than if they buy them directly from you to sell - that's the usual
way, since the risk is less they pay more.
. . . Don't forget that most
shops will at least double the price you charge them, so consider if
you think your stuff will sell for that much or conversely you can afford to sell
for so little. Crafty Owl
.....If you offer "Sale
or Return" (see below in Wholesaling), make an appointment to
return in a month or whatever period you choose..... When
you return, have your list with you and do the stock take of the items yourself
and mark what has sold. This should be in agreement with the store owners records
if they keep them, although by this point you are SO professional often they trust
you and let you do ALL the thinking and just hand you the money! Emma
However you agree to have a selling arrangment, be sure you have an agreement in writing -- even if the store owner is a "good friend". --shoe
The gallery that represents me ...has
set up a fantastic relationship with me.
... The owner has asked
me to demo at almost ever art show they have, she makes calls to all
her regular customers whenever I show up with new items, she keeps my clay
book on her counter to show anyone interested in my work, and she runs the
video tape of an HGTV show I did a few years ago on making our large kaleidoscopes
whenever she has an open house.. . . I am so very grateful for all of this.
. . . DottyinCA
mostly wholesaling
some
advantages of wholesaling: While you won't make as much money on
each item when you sell wholesale, you do sell more on each order
and your products go on much wider display.
.... You are
becoming a bigger fish when you wholesale and you will learn much
more about the business you are in than those who don't
.....
Don't be discouraged if you can't go right out and wholesale your products. Keep
trying...many more proposed "deals" fall through than are ever struck.
http://www.procrafter.com/wholesal.htm
After weighing all the options I was given
(consignment & wholesaling), I sold them to her outright. I guess this
makes me a wholesaler now. We have a few consignment stores in Hawaii,
and the terms vary from 70/30 - 60/40. I decided to sell them simply because that
was, well, simpler, and she paid what I was charging at the craft
fairs
...... She marked them up 30% and they are doing well enough that
she ordered more, plus it's getting my name out to
a different type of customer.
.... I did agree not to sell this
particular item at any more craft fairs in 2000, but will have a
sample at my booth with information on her shop, so she gets more publicity
also. Pat
What do I have to be careful of with wholesaling to a
shop?
....Being taken advantage of by a store owner.
.....Set your own wholesale prices and stick to them.
...Also do
not get sucked into the thinking some of them have of large
quantities = less cost per bead. (they still take you the same
amount of time no matter how many you make or the stores buy). . . play up that
your beads are handmade after all, and take precious time and energy to produce.
Julie W.
(usually) I prefer to sell outright to stores
and galleries.
.... My (return) policy is that I'll take anything
back within 90 days for *exchange* as long as it's in resaleable condition. After
90 days, I'll take it back for exchange but will charge a 10% restocking fee.
Knowing that they can send stuff back and get something else makes a store's buyer
more willing to buy outright. I know I can sell any of my work at a show or to
another store. Irene NC
Even if you decide to sell direct to shops, it is still a good Idea to go in casually once a month and see how the stock is selling. And hopefully get more orders! Emma
I find it very helpful to scout out the appropriate stores (see if I can visualize my work displayed there, see what else is there). Sarajan
A trick
I use to determine if my items would sell at a partciular shop
is to go there wearing some of work
...if anyone behind
the counter mentions them, then I have a chance to present
them with a card, ask for one of their cards, and ask when is a
good time to call the buyer for an appointment.
... If no one says
anything like "Oh those are interesting beads," then there is
almost no chance that I will be able to sell things
to them, even if I make an appointment
.... ....I've noticed that this holds
true more than 90% of the time for me, so now I pay attention to it! Sarajane
H
I always take some
stock with me when I go (not just samples). That way if they like my work
they can buy it right away and I walk out of the store with a sale.
.... I
have done this at stores and galleries across the country, and it works real well
for me as well as the store (If they have open display space it gives them the
opportunity to fill it right away.) .
...As far as the amount of
stock to take, I usually take what I have made, and if they want something else
I offer to bring it back or ship it within a certain time frame. The way I feel
is if the buyer likes your work, they should be willing to take a chance
with a few pieces and then if they do well they will order more. Ilysa
You should never do cold-calls - don't just pop into a bead store and ask if they're interested. Act like a professional and chances are that you will be treated like one. . . . First scope the place out and see if your work would fit. Call ahead and make an appointment. . . . show up with samples and a brochure , or at least samples and photos with a *price list.* The store owner has a lot on her/his mind and tomorrow, they won't remember exactly what it was they liked about your beads, much less how much they cost. Irene
I think you can "cold call" on shop owners and ask if you can make an appointment to see them. I find that works very well. Just ask who the owner is or ask who is in charge of purchasing and quickly explain that you make jewellery or ornaments or whatever and would like to show them your work. Iysa
...ask the name of the buyer or manager (ask in the store if you're not interrupting a salesperson or telephone when you get home)... later contact the buyer and ask if you could set up an appointment.. . . .If you have a brochure to leave at or mail to the store, they sometimes like to get a preview before you meet with them. Irene
Sometimes cold calls can work out though... just don't be disappointed if that doesn't happen and you need to ask to make an appt. for later.
Many wholesale buyers do not like wholesale
minimums, and they still want to pay wholesale prices
for buying only a few items.
.... I will sometimes agree to wholesale
small amounts as a "special introductory offer", saying that I'm confident
that after they see the quality of my products, they'll be comfortable purchasing
them in larger amounts. However, I make it clear that this is a "special intro
offer", which I will not repeat.
....I do not wholesale to folks who want
wholesale pricing on like $50 of merchandise, as my prices are so low to begin
with, I don't feel I'm getting a good return on investment. Laurel
I
find that if you offer a "Sale or Return" (same as "consignment")
basis, you can bet your bottom dollar they will take your work! I far prefer to
offer Sale or Return than to sell my stock to a store outright. .
...This
is an advantage to you also. If you sell your work outright then if they
have not sold it after a month or two they will reduced the price just to get
a return on their investment and they sure wont order from you again. BUT with
Sale or return you can rotate the stock. You may take a couple of months
to find exactly WHAT stuff sells well in THAT shop. . . . And no-one gets to see
YOUR work being sold off cheaply!
.....Or worse still, they display it badly
and you have NO say over it once they have bought the stock. With sale or return
you can take a far more active role in display, etc. Ilysa
When I sell to stores, I offer to exchange, dollar for dollar, anything that doesn't sell. This gives the stores the confidence to place orders with me, knowing that they won't be stuck with something that isn't selling. Irene
(I
want to) take some of my things to some local shops that I think
might be interested in my items. My question is, should I take things packaged
and ready to sell on the spur of the moment? Or should I just take samples?
If you take things to sell, how many of each item would you take? Does any type
of 'packaging' work better than others? Nanette
...Take samples with you
that you can leave there!!!!! That is the way i do it :) And let them think about
it for 2 weeks to see if the customers are interested in them. OOPS what i mean
is this :) You leave the samples there for 2 weeks so they can show them
to the customers and see if they are interested! And after 2 weeks you call them
to ask how they are doing and if they want more? and then you let them pay you!!
I do not have an idea about packaging because my shops all handle that themselfs
:) Ria
I would take samples, but packaged as if to sell so
they see the whole thing. Most will want to keep them for a while for consideration.
.
. . If they want to put them out to see if they sell, tell them that if
they take them that way (sale or return) they have to pay more than
if they buy them directly from you to sell on - that's the usual way, since the
risk is less they pay more. . . . Don't forget that most shops will at least
double the price you charge them, so consider if you think your stuff will
sell for that much or conversely you can afford to sell for so little. Crafty
Owl
Another idea that i have had recently is to take a
display over to a local store and let them borrow it for
a week to see what type of feedback they get from their customers......
its especially nice for people reluctant to take in more work/products to their
store.
..... some of them have 'tried' everything and found that much doesnt
move the way they had hoped. it does get your foot into an otherwise closed
door.... june-marie
all kinds of hair ornaments may be sold on consignment for you by owner-operated hair salons (probably not franchised ones tho)... Meduza
I think it's hard for beginners to wrap thier minds around that whole wholesale price thing... thinking that THEY must take a loss on thier end in order to get a nice low wholesale price. NOT! It really took me a while to get it, I must say. Retail is whatever a shop is going to sell your work for! Figure up your wholesale like Lori suggested... and then double it for your resale. If you want to sell at shows at a wholesale price that's fine... as long as you're NOT also selling to shops. Because then you set yourself up in competition with those places... and it makes your work seem like it must be overpriced there.. . . I sometimes will bring my wholesale down a bit for a bulk order, maybe knock off 10%... only because it means I have a guaranteed sale... I can spend my time working on that order and ship it right off for money in the pocket, rather than working on that same amount of pieces and having to pack them off to show after show, selling in drips & drabs. But even then, I make sure I'm getting paid for my time. Joanie
At the very least, most stores that I sell to extend a 10% discount plus no tax as I have a tax id (for other items in their store). Some sell to me on a true wholesale basis too. Julie W.
I see on some excellent PC sites that people's
items are sold in galleries and shops all over the country. How
do they find these places? Surely these people don't travel all over the country
looking for buyers to sell their items. Sue
...You can find galleries
(for selling your work) in the Crafts Report magazine - every
month they showcase a couple of them, and there's a listing of shops seeking
work, too. Irene
...Every time you go on a trip somewhere, scope
out the shops to see if they'd be a fit for your work. If you have time while
you're there, call them and make an appointment. If you don't, find out
whose attention to send a brochure to, and do it when you get home. Irene
When doing wholesale shows you really have to investigate them before signing up. I did a show at the Atlantasmart because it was a cash and carry show not only order writing and there was nothing there but imported stuff. There are several companies that put on wholesale shows but they are not all easy to deal with. Rosen group for example (Buyers market of American Craft) is probably the most unprofessional group of people I have EVER encountered! George Little managements good shows are waitlist only and ACC shows you need to sign up for almost a year before the show that means they have over $1000.00 of your money and you have to wait a long time before the show rolls around if you get accepted. They certainly don't make it easy for you to get started wholesaling. (There is an online website called Wholesalecrafts.com which I am on (see ). You pay over $500.00 and you get a site on their website and only people with a tax # can access the site .I wish you a lot of luck I just wish it was easier to do). . . . . Ilysa
tips on online craft malls (and regular craft malls) http://www.rlrouse.com/6Ps-of-crafting.html
I've
been approached by HSI Online to become one of their online sellers...their
selling points sound pretty good....featured product placement, possible spots
on QVC, etc. The thing that makes me a little nervous: in order to start the
process, they require a sample of my work with an invoice showing the wholesale
price and $500 for a year's membership. (?)I hate to be stupid or overly
suspicious, but I know absolutely nothing about letting others sell my work...does
this sound like a standard deal? I'm doing pretty well on the Web . . .
I
think the first thing you should ALWAYS do in situations like this, where you're
not familiar with a company that's approaching you is write back to them and request
references. Any reputable company that does business of this nature should
ALWAYS be more than willing to accommodate such requests - afterall, they are
soliciting you for your hard work and money and would request the same from you
if the situations were reversed. This is sort of like your "credit check". If
they are reluctant, snotty or generally evasive in responding to this most basic
of requests for more information that should IMMEDIATELY raise warning flags about
doing business with them.
Secondly, do a little sleuthing of your own. One
thing you can do is check with Network Solutions or any other domain registration
service (whois) and look up how long the company has owned their domain name,
what company it is actually listed as the register, current contact telephone
numbers, etc.. And of course the obvious method of checking with the BBB
to see if they have any negative comments or issues pending against them should
be part of your detective work as well.
There are certainly company's out
there that legitimately solicit artisan work for their wholesale galleries, etc.
And $500 annual fee for such a service is not unrealistic/over-the-top. www.wholesalecrafts.com
is one such company with a fairly decent reputation established for itself so
far.
However - just like you'd research for a show, fair or consignment shop
- check how well placed your money would be with such companies. HOW do they
promote? HOW MUCH of your fee is going towards general promotions and do the promotions
they offer support YOUR audience. These are just some of the questions you'll
want to keep in mind when considering signing up with anyone in this sort of situation.
And one last time, I can't stress the point enough - its feedback from
others already using the service that is really your most valuable asset in
these situations. If you can't get any feedback from others who have already signed
up and been using the service for a period of time, my personal advice and opinion
would be to simply steer clear of them. Lyrael
...Jan, that's another good
point. Wholesale firms/galleries/listings tend to expect a much higher level
of production and turnaround also, so one would indeed, need to decide how
"big" they wanted to grow their business and/or how many hours they planned to
put in. A point I hadn't even thought about actually. Lyrael
http://www.wholesalecrafts.com
--This is an amazing concept and I think it's going to work, there are all kinds
of artists who advertise, there is a fee for this, I"m sure that's how they make
their money, but it probably pays for itself in sales!!! You need an id and password
to get into the main section, but RETAILERS especially small shops who want
different kinds of crafts, can come in and look around and find the type of crafts
they want and then contact the artists! The photography is topnotch, the brochures
are topnotch! They take their brochures to the big shows etc... It seems
to be a very interesting way to get your merchandise seen by retailers from ALL
OVER the country! And you don't even have to go set up a booth or drive half way
across the country! ...there area couple Polymer Artists who are selling there,
I know Judith Skinner is in the brochure as is Pierette Ashcroft.
It also contains some incredible jewelry and glass work!. . . I"m struggling because
I don't have slides and there is a special that waves some of the fees
and part of the first years costs for artists . . .
Thanks for
sharing the wholesale crafts site. I have looked at it, but it's not in my budget
at this time. I am currently starting to list mystuff on
http://www.buylink.com. It's along the same lines, but not quite as
big as wholesalecrafts.com. The best part is that it's free.
I put 5 items up about two weeks ago and I've already had a few inquiries. It
was very easy to set up. And you don't need professional pictures. ...I
have heard good things about wholesalecrafts.com. So if you go with them, please
share your experiences with the rest of us. Alicia
I have been on Wholesalecrafts.com
since January 2000. I think the site is very nice and the staff is professional
and willing to work with you. I have even advertised in the buyers guide that
they publish twice a year. However I am not impressed with the amount of sales
I have received for the money I spent. I have received a ton of people wanting
catalogs but very few follow through. I recently took my third order since being
online with them and have finally covered the fees. I really like the whole idea
but like I said the sales just aren't as plentiful as I had hoped. Plus I have
received a ton of people trying to solicit other things to me and they
had found me on WSC so that means a lot of unqualified people with tax #s are
able to log on and see my work and wholesale prices. I don't know if I
will renew my service, I still have 5 months to go and I will see what happens.
The concept is great, that is what intrigued me enough to spend the money.. .
.I make mostly functional housewares using polymer clay. I do not make any jewelry.
Most of the people I have talked with are not making very many sales if any, and
one is in the polymer clay jewlery category.... I have not heard of anyone writing
alot of orders, but I have only talked to about 10 people. There is one lady whose
business is called Paper Scissors Rock and she says she does well. But her work
is featured on the main page of the site...It is an expensive endeavor. I paid
over $500.00 for the year and over $300.00 for the buyers guide. One thing
I don't like is that they change the (fee)... ALL of the time.I do not
think this is fair. ...they were letting people sign up for $395.00 a year...If
you call or e-mail WSC they will give you a temporary password so you can check
out the whole site. They have message boards between artists and artists,
also between artist and retailer. They are something to check out because they
let you know what the people involved on the site are experiencing and if you
have any questions you can post it there. Ilysa
I went into business with a friend.
We did similar work, but I didn't know she had taken shortcuts. Where I would
double back through my beads and knot the ends, she just ran her thread through
the last three beads. Customers came to me to complain that her jewelry was falling
apart and wanted me to fix it for them. I passed it all on to my friend, but my
reputation was ruined in that area. She ended up losing money after having to
repair her shoddy work and when tax time came up, she refused to help me with
the bookkeeping. I had to file papers to the effect that we were no longer
affiliated.
...My advice is not to go into business with a friend. It
may sound harsh, but it's just like lending money. The problems involved can ruin
your friendship.
...If you do choose to go into business with a friend, make
sure you have a business agreement or contract that is notarized. Kim
I got involved in a co-op, back when I was doing beadwork. Knowing nothing about business, what was fair, what percentages the shop should get, etc., I got screwed big time. I worked the shop once a week, found out later that everyone else worked once a MONTH. Then I learned that the shop was taking 15% of sales from everyone else and 20% from me. To top it all off, I came in one day to work and the shop had closed down. I could see all our stuff in there and there were notices to vacate the premises on the window. The owner's number was disconnected and all our stuff was sold at auction to pay for the bills. The contract I signed turned out to be worthless because the "owner" of the shop had used a fake name. Now I KNOW the reputation of the shop and have my paralegal friend check it out first. Kim
Your (whimsical gnome-like figures)
are just too cute, I love them! I really think your market place is in these areas
though: Ski Country Colorodo (Winter Park-Aspen), Santa Cruz California,-San
Fransico California, Seatle, College town Oregon, Ft. Lauderdale Florida, Dallas
Texas,-Greenville, or Downtown wharehouse district Specialty art shops in Manhattan-New
York-along the Village, Independant shops, coffee houses. :o) Love
these places. Everywhere I have traveled they seem to hold an abundance of raw
talent for the plucking.
. . . Other than that, I agree with whoever said
your figures would be great fo clay animation pics, shorts. So, that would
introduce you to the 'canned film festival' crowd I would think. The reason
I suggest these places imparticular is because they are big on exclusive and animated.
Also, they are some what more helpful in getting reproduction happening....for
a fee. Also, believe it or not *very* worldly. Easier way to get product
viewed by a world wide audiance, besides the web. ... Look over the web for these
places, then narrow it down within these locals. (see also Wayne the Dane's and
other sculpting boards in Sculpting)
Yellow
Pages work. I miss the big city. I'm not sure where you are, but know that
college towns and cities with large libraries have sections that hold nothing
but phone books. Ahhhh, life at your finger tips. Then find those places on the
web. Send photos, or one or two, and a web link. It's an option. This is
how I sold all of my stuff. Consignment art/coffee/independant shops are awesome
!Lynda :o)
If you print your own inkjet business cards, you can spray them with clear acrylic spray and that will help to seal them. It helps keep them from running. Marty
To create business
cards:
-- buy business card paper at office supply stores and
print your own on your printer. Gail FL
-- get
them made at Kinkos and similar print shops
-- get them made
online...here's one place (you can choose from their designs, fonts, etc.,
or you can upload your own image to them):
http://www.vistaprint.com
Kathleen Amt had standard paper cards with small canes slices on her work on each card. Cassy
Why not do some whole cards in clay, and
send them out to companies or shops you would like to do business with...sort
of a marketing package. a polyclay card and a cane or a bead attached so
they can see WHAT the clay is if they are not familiar with it! Otterfire
....and
also for special customers ...And I think everybody would do well to have
one as part of any display they have at an art fair or exhibition, etc.Sherry
I love the transfer idea ... Why not make an inkjet sheet of designs for your cards... backwards color photocopy ...then paint the entire sheet with liquid clay... bake, peel off (wash off) the paper... pass the whole thing through the pasta machine with a sheet of clay for backing....slice apart, and voila! Donna
make your own business
card holder:
..or cover a metal-mesh or other
type of stand-up business card holder
......(I use the plastic
business card holders from Staples... one of them can be baked (you have to do
a test. Trina).
......or glue on baked sheets or embellishments after
baking them (with epoxy or E-6000?)
......or
make a clay "couch" which holds business cards
(....see many of these in Miniatures >
Furniture)
....Annadara's very fancy
sculpted underwater scene which holds business cards
http://hometown.aol.com/annadara101/myhomepage/profile.html
..
or cover a closable business card case ... Lisa Pavelka's
lesson
http://www.hgtv.com/hgtv/cr_clay_other/article/0,1789,HGTV_3239_2932966,00.html
I
used my Dremel to cut uniform holes in each of my business cards,
then and inserted a clay piece on the card
. . . I use
a small clamp to hold a bunch of cards together then drill the holes through them
all. This gives me cards with all the same hole position
If
you cut your clay a little longer (when making liquid clay transfers for
business cards as above), the longer strips make good bookmarks,
which is also a nice promotional item to pass out as people would have a daily
use for something with your name on it! Kristy
....I advertise my art
classes by making bookmarks ...one side is artsy-fartsy, the other side is
my ad..... (it's all hand-drawn with markers, then i use packing tape to "laminate"
the bookmarks, and add a hemp twine loop).
...... i put them out at independent
art supply stores, libraries, etc.
......... if there's a table,
i put a jar full with a label on it ... if it's a bulletin board,
i make an envelope by folding an 8.5 x 11 inch sheet of heavy paper in
half and stapling it down the sides, then tuck about 10 bookmarks in at a time.
.......so far it's been 3 out of 10, which is pretty good for advertising.
but i've also had requests/commissions even if people don't take the classes.
mellybeanTC
(If you have a website or photosharing site where your
work can be seen,) folks will find your website address through "offline
advertising" as well.
....for example, folks may check out your website
after picking up a business card or brochure at a show, after seeing
your work in a publication, after reading an article about you, etc.
...That's
why you should put your URL on everything you can, including
hang tags for your merchandise. Laurel
PORTFOLIOS-resumes...submitting SLIDES + "PROFESSIONAL" impressions
You
might want to create a "portfolio of your work"... could be the
works themselves, or a few pieces supplemented by photos of more
....Also an
"artist's resume" can be good too just to list the history
or breadth of your work (possibly including other artistic or business experience),
etc.
...They wrote asking if they could feature
one of my entries on their publicity fliers.
.......You know,
of course, to add this to your portfolio or artist resume.
..Also try to get an advance copy of the ad so you can laminate it
and display it in your booth. This should boost your sales! Irene
in western NC
...Be sure and keep any magazine or other articles
you may have written as PR for your portfolio (if you have or develop one)
so clip and have both articles in plastic so it will keep well. Dotty in CA
...A
website is actually more helpful as an "electronic portfolio" to
me than for sales (I sell just enough through the site to cover hosting fees for
it... otherwise I do wholesale and consignment)... Laurel
info
on slides, prints, film, processing, when photographing craft items
http://www.mimidolls.com/DCC-Techniques/Photography/PHOTO.HTM#Contents
I
went to Lark Books yesterday to meet with the editor. (I got to see a black-and-white
photocopy version of the book layout. Cool!) One of the things we did was go over
all the slides we received for the gallery. This is the first time I've ever been
on the receiving and choosing end of this. Wow, my eyes are opened wider than
they had been!
....First impressions
mean a LOT.... The letters and notes that accompanied slides ranged from
*none* to *hand-scrawled* to *nicely handwritten* to *typed or computer printed.*
Guess which seemed most professional? At least the nicely handwritten ones indicated
care and pride.
....The clear plastic sleeves that many slides were
in can tell a lot, too. Dirty and scratched sleeves were a turn off. That was
an immediate prejudice against the work inside. Care and pride. Or lack of it.
.... And finally, oh, I almost hate to
mention this, but it's important!
.......Several slides showed Excellent work,
but the slide quality was so poor that it could not be considered for inclusion
in the book. The biggest problem was the backgrounds. Carpet, fabric,
crumpled paper, etc., are not good backgrounds. They detract from the piece, for
one thing, and for another, it would make the background of that picture different
from all others in the gallery.
...... If you must do your own photos, for
heaven's sake, go to a photo shop and buy some background paper. And maybe, even
if you do your own pics, for the really important ones, like for a book submission,
or the next polymer clay calendar submission, or art show juries, it would be
worth getting four or five pics done by a pro. Irene
...for those of you thinking
of hiring a pro photographer: http://www.sunshineartist.com/magazine/jury_slides.htm
(see
also Photography >
Slides/Transparencies for info on obtaining the required slides
for some submissions)
Digital cameras create pixels that create quality problems when projected from a slide. Although you can get good prints from a 3 megapixel camera, you need a camera that has minimum 5 megapixel capability to hope to get reasonable slides....and even then if you're shooting slides for the big time use a skilled professional and another camera. I've been trying to learn to shoot my own work...and it's tough!... mine... tend to lack the crispness and WOW factor that I suppose practise makes possible. nokomis1
If you decide to use glass (over your work), take photos of your artwork without the glass in the frame. I had a professional photographer try to photograph over ten pieces for me and the glare prevented her from getting a good picture---and she is a top notch photographer and specializes in photographing artwork. At least she did not charge me! She told me that it is very common that artists do not install glass until after photographing. I tried the non-glare glass, but all the photos took on a weird color. Jeanne
digital versus SLR cameras
and photography: http://www.craftsreport.com/november01/craftsphoto.html
(see more on photography in general in Photography)
...interesting
article about looking at slides from the jury's point of view...show entry,
not for publication, but informative anyway http://www.craftsreport.com/june01/craftsphotography.html
...from a gallery owner's point of view: http://www.craftsreport.com/june98/juriedexhib.html
On the other hand, I think there is
a difference between wanting "perfection," and wanting
a professional-looking product ....and in my opinion, time and timing
is usually the difference. I think you can tell the difference between a piece
that was either rushed or thrown together, or one that the time taken to finish
it professionally, patiently and with care.
...Sometimes the finishing
techniques are just what is needed to get that extra little professional feel,
...and a lot of times knowing when to stop fussing before you get to
that point of overworking the piece.
Polymer almost DARES you to rush since
it's so easy to do quickly and so dang exciting to see the results! I notice the
quality of my pieces starting to fade within a line when I catch myself starting
to rush and have to stop myself and refocus, or take a break . . . Lori
PRICING
+ LEGALITIES
(for most info
oncopyrights, patents, & trademarks info, see
Owning)
Pricing
I dug through my old Crafts Report magazines and found a guide to pricing in the May 1999 issue. Interesting stuff. I recommend reading the article if you can, to get the full scope, but here's the basics, which will give you plenty of food for thought, I'm sure.
The first thing is the cost of materials. Since this is a tangible thing, it can be figured out. Shane (of Shane's Angels) once suggested weighing a finished piece and determining how much clay was in it to determine the cost. You can also eyeball it and estimate whether you've used an ounce of clay total or whatever. You can also determine the cost of jewelry findings or clock mechanisms, etc. All it takes to do this is some math. A pain in the butt maybe, but once you determine how much each pair of earring hooks costs, you can record it somewhere and you won't have to figure it again until your cost changes.
The next thing is the time for your labor to make that piece. Okay, we all know to charge for that. But how do you figure it? I bought an electric analog alarm clock (Goodwill - $3). I set it to 12:00 and whenever I sit down to work on a specific project, I'll plug it in, then unplug it when the session is done. I'll do this for every aspect of something – from conditioning the clay to putting on the price tag. To determine the price of production pieces, I'll make a set of six or ten or a dozen and do the division to figure out the time per piece.
Remember, too, that if you are running
a business, you will have to pay a number of taxes --federal, state, and
social security , and that ends up being a third or more. Note that self-employed
people have to pay a delightful "self-employment tax" since they don't have an
employer to contribute to the system.
If you pay yourself $10 an hour, then
at least $3 or $4 of that is going to taxes, and you'll wind up with a "take home
pay" of only $6 or $7 an hour. Adjust that accordingly.
And here's the part that I never ever included but it's so important -- the cost of "doing business". How to determine that:
Get
out your records for the past couple years. Add the total you spent
each year on everything that is not raw materials.
....booth
fees, business related phone calls, displays, tools, bags and boxes, tissue paper,
business cards, hang tags, auto expenses, hotel for out of town shows, publications,
classes, postage, every single thing that is a business expense.
Okay, now how many hours do you work at this in a year? I have no earthly idea, personally. Sometimes it seems like I work 20 hours a day. But I thought that 40 hours a week, 50 weeks a year sounded reasonable. Maybe more, maybe less, I don't know, but I had to start somewhere. So that's 2,000 hours a year.
Remember, that 2,000 hours isn't necessarily all spent on making things with clay.
Consider the time spent doing other things
...uploading images to your
web site, researching new techniques, researching and experimenting with new styles
and new imagery, the time it takes to place an order and put it away once you've
received it, the time you spend at a show, the time you spend *driving* to a show,
the time you spend cleaning your work area, and so on.
Divide your hours into the $ figure for your expenses and that gives you
an **hourly cost of doing business.**
....
For me, I was surprised that all of those expenses worked out to almost $4 an
hour. I had not considered this at all, and therefore have not included it in
my pricing strategies. So. If a piece has, say, $5 worth of raw materials in it,
and takes an hour to make, and you charge $13/hour for your labor (since you've
gotta kick into the social security system), and your cost of doing business is
$4 an hour, that makes $22. And that, my friends, is the *wholesale* price,
the price you would charge when you sell it to a store. (They double it, making
the retail price $44--and that doubled price is what you should
charge at a show since undercutting your stores is a major no-no.)
**(Later
Addendum:) I think there is a flaw in this pricing strategy. The amount to
charge for the hourly cost of doing business should be determined by dividing
the yearly expenses by the number of hours one spends actually *making* stuff.
Using the formula as I originally wrote it applies the hourly cost of doing
business to non-production hours also, and leaves that amount uncompensated. If
anyone wants to yak about this further, I'm glad to hear other opinions and get
other input.
Not included in the
above:
- business insurance! (what if someone falls down in your
booth and sues you? remember we're in America {most of us}! or what if your van
full of your work gets stolen from the hotel parking lot? theft insurance on your
car doesn't cover the artwork inside.)
- health insurance
- profit
(not your wage, but profit for your business to grow! you don't want to buy
a motor for your pasta machine from your wages; your wages are for groceries and
the rent and your *living expenses.*)
- retirement plan (IRA, etc.
'cause if you think you'll be able to live on social security, pardon me while
I laugh)
All of which are important and *should* be included. These add a
couple more bucks to that $22 wholesale price.
This might seem really far out, but re-read it, and you'll see the sense in it.
It makes me realize how dreadfully we all probably undercharge for our work. So
personally, I'm planning to do some time studies this week.
... I know that
what the market will bear has something to do with pricing, also, so it
might mean that I have to look for better quality shows where customers
expect to spend more money.
Anyway, hope this is helpful to someone. Typing
it all out helped me to understand it better. Irene in western NC
Selling
beads: . . . Look at what the bead owner is selling and compare to the size
and workmanship of yours. I'd say, depending on size, between 95 cents and 1.50.
Charge higher if the bead is a focal bead, charge lower if the bead is a spacer
bead. Deirdre
I sell simple swirl beads about 15 to 20 mm, for .25 cents each.
the store owner then resells them for .50 This is wholesale mind you! That means
that she must spend at least $50 when she orders from me. Beads with canes or
applied canes are much more. Please check out my bead page for more prices. The
prices on my web page are *retail.* And I wouldn't wholesale beads that have been
tumbled and varnished. Too much work to wholesale them! Cindy
If
you're selling at a show, and want to MAKE MONEY, I would suggest a "generic
line" of animal breeds.
.... I would charge $20-30 for a large one, and
$15-20 for a small one. That should at least cover the price of your booth. .Karen
Hardy
For the custom/commissioned
pieces: I would say $50-75 for a small (hand drawn pet pendant) and $75-100 for
a large one (and perhaps 20% off on additional pendants commissioned on the same
picture/order).
....Don't undersell yourself - it devalues your art . . .
My favorite line when asked how much I charged was "As much as I can ask for
with a straight face".
...Remember YOU CAN ALWAYS DROP YOUR PRICES
later... you are not locked into anything.
. . . And (remembering a similar
bad experience of mine) you do NOT want to find yourself sucked into making 1000
custom pendants for 15$ each, you'd be making more per hour flipping burgers (and
at least there you'd have a health plan!). Karen Hardy
As was noted in a previous post, many new sellers underprice their work in order
to make sure they get sales or recognition or whatever. When I saw that my pieces
were selling I slowly raised the price to nearer the 'worth'.
Times to raise prices:
...If you can't keep up with your
sales, it's time to raise your prices. As a rule of thumb in business, 20%
of potential buyers should reject your items due to prices being too high...that's
a hard one to swallow but the sales of higher priced items should make up for
what the 20% of lower priced sales would be.
...Lastly, raise your prices
if the market will bear it. As time goes on, I believe you are also
selling your time and expertise in a different way. Much like an experienced
accountant or lawyer charges a higher rate for a tax return that takes 15 minutes
to enter into the computer. If they were still new they would be earning the time
it took to figure it out and learn it...they don't lower their prices when they
get it down to a science.
I've
been selling a particular group of my beads to a person for two years. I was told
at the time that I would get recognition for them when they were sold... That
never happened. And I've since realized that these particular beads are worth
three times the wholesale price I was selling at.. (but how can I change the
price now?)..Cindy
...It can be hard to raise prices when you feel you
had a (previous) agreement. If you raise your prices you do run
the risk of losing their business, so only you can decide on that note. (I don't
have that problem as I have changed my lines frequently, therefore, new
pricing with each new thing.) I'm not sure how you sell to them, that is, website,
store, etc, but I could see letting them know the next time they want to order
or even proactively contacting them with something like:
"Hi So-and-so.
I would like to thank you for your business over the past two years. We have gone
through some exciting changes here at 'name of business' and would like to keep
you apprised of our new pricing. As we were growing our business we were able
to offer our beads below wholesale. However, as we have grown and expanded we
have found it necessary to offer our items at the actual wholesale prices. Below
is our new pricing structure. Please feel free to contact us with any questions,
and we look forward to working with you again." Lori
changing prices: Ive had my biz for about 10 years now, and at the end of every year I go over all my stock & see if anything needs to be raised or lowered. If I sell ALOT of something, then I may raise the price a little. Or sometimes I raise the price if the item is one I dont particularily like to do or more complicated. And if I heard alot of comments that a particular item was too expensive, I may lower the price a little if I can & still make a profit. . . . My point is when I do this at the beginning of the year, my shops all seem to accept this as the normal price increase most businesses have to do. When I do mid-year, I sometimes get more flack about it. cathy
re returns....my clientle know that
I stand behind my work and if there is any breakage due to workmanship I will
fix it no charge
......if they drop and break something they will bring it
back head hung low and request a repair job and usually insist on paying (and
I let them) and then usually order as well. Some of the repairs and actually created
new designs! I had a customer that broke an arm off of her elf. She was crushed
and did NOT want a replacement .....so I added a cast to his arm (she had lost
some of the pieces) and it still hangs on her tree today!!! Jan
There
are actually a few pc'ers out there creating cake toppers. I have done
four or five. ( ) I agree with your statement...."(charge) at LEAST as
high as one of your sculptures"!! Definitely!! I found myself spending even more
time than my average figurine due to the detail that was included.
I charge
based on size and time. I give a price "range" to the customer - (i.e. - it'll
be a minimum of $45.00 if all goes quickly - and a maximum of $XX.XX) This is
especially good if I've never incorporated the types of articles that they are
looking for so I don't know how long it will take me. Most of the time I end up
charging mid range of the prices I've quoted.
There is a pc artist that creates
absolutely BEAUTIFUL wedding toppers....great likenesses of the bride and groom.....and
the fee is $500.00 up I believe (http://www.itfiguresonline.com/).
I have charged $50.00 up to $250.00. Most of the brides I've worked with have
been thrilled that the prices were not "out the top" and affordable in the wedding
budget.
...I have put the bride and grooms on wooden bases and then saran
between the base and the cake.....there was one cake that had 7 different "sculpts"
that had saran under each one. And one bride and groom were on a metal candle
base (white...with small frillie edging). You can also create the figurines on
wooden dowels to be placed down in the cake and then removed after the festivities.
I stress to the bride on the phone and in person and in writing that the
items need to have an FDA approved barrier between the cake and the clay. (boy
I wish the manufacturers would get the clay FDA approved....it'd be soooooo much
easier!) Hope this helps. Jan
...Check out http://www.rightbraincreations.com
for Lisa Calhoon's more personalized cake toppers. Kim2
(see more cake
toppers in Gifts > Miscellaneous)
Do
you think I should charge rounded figures such as $10.00 ....or somthing
more like $9.95? (esp. at shows)
.....Think of yourself standing at a show,
making sales....and making change. Metal change is heavy, and it takes time and
attention to counting....so I try and price out the change, and charge an even
$10, for example, instead of $9.40 or anything like that. Sarajane
(see
also more info on pricing in these threads from old newsgroup
posts --how to read them in Resources, above)
SUBJECT
LINES --copy out exactly:
Re: long..my story on pricing
Licenses (was long..my story on pricing)
Re: The Business of PC - Reclining
Sales in General??? (sic)
Re: Transparent Fimo Projects (formula for figuring
prices)
Re: [clay-polymer] market research and selling (^full text of this
post below)
duplicate? of Shane's post on pricing
prices, pens
bead
pricing...
I keep stumbling on the issue of when to charge for my work since I do
this polymer clay stuff strictly as a hobby
… When it comes to family and friends
and me giving them presents for birthdays, holidays and the like, there's no dilemma.
But when a close friend or family member says they'd like to buy something from
me for someone they know...
Do you say:
A) "It's my pleasure to simply
give you whatever you'd like. Afterall, it's so much fun to make and I'm happy
to know others might enjoy it. If they really like it, it'll be good public relations,
a potential basis for a later sale.
B) "Well, I'm happy you thought of my
work. Since you're ____ [a friend, family, etc.] I'll only charge you my wholesale
rate, which for this piece would be $."
C) "Great. Just select whatever piece
you'd like and compensate me with whatever you think is right."
D) None of
the above; something else... What do you do? Desiree
I
would select none of the above and give you a choice of two answers...
a)
I make things only as a hobby, but here is a list of polymer clay artists who
sell art online.
b) I make things only as a hobby. I would love to have you
over and show you how to make the very item that you'd like to give. It is always
special when the giver makes the gift.
c) Certainly, I would be happy to make
an item for you to buy. The cost will be [Cost= cost of goods sold + time to make
item ($8 per hour min.) *2].
d) Let's go to the [insert name of local art
gift shop or of next local art show] and see what we can find. Dianne C.
Sometimes
friends and family tend to take advantage of us when it comes to this (asking
for our work for free or at great discounts).. Sometimes it is intentional, and
sometimes they truly don't even give it a second thought and think it's something
that they have a right to do... I don't know why, because I would never go to
them and do the same... When my mom or pop or mom or pop in law see something
of mine and want it for themselves, I am more than happy to just give it to them
with out hesitation, but when they come to me and say that I want this for a gift
for Mary( the neighbor) or Bill (the neighbor's dog) etc.... I sell it to them
at full price. They were going to go out and buy something anyway and I don't
think they would go to Wal-mart of the local mall and ask for a discount on any
of their items because it is a present for one of their friends, neighbors, etc...
The same goes for friends and other familymembers...
. . . .This goes for
friends, relatives or irate customers. We still do have customers the come up
to us at a show and say " Will you do any better on the price?" This drives me
nuts...This is what I would like to say to them... ( and probably never will...)
Customer: Will you do any better on the price?
Dave's response: Sure, but
let me ask you something first... Would you take less if your boss said to you
"Bennie, I know you've been busting your butt all week working long hours, skipping
lunches to get the job done, missing out on family gatherings to please the customer,
but would you take $150.00 this week instead of your normal $210.00??? "
Can
you all tell I've been thinking about this long and hard..?? Dave
Well, I'm fed up... I used to give the shirt off of my back, but now that I'm crafting/sculpting as a business everyone wants something for free, andnow, this is my paycheck. . . Last year, I worked 7 days a week working a full time job and doing shows on my days off... I would come home from work and go directly to my work shop and work another 4 to 6 hours a night... Maybe If I stressed that to them first, they would not even think of asking?? Dave
… listen to your own spirit and go with what feels right …if you feel cheated the exchange wasn't good…its ok to ask your self WHY does this situation make me uncomfortable … it helps you look at that balance… its important to have an balanced exchange of energies…maybe there is something they do that you value money for the clay fund .... paint and wallpapering the dining room can be fair too . . . many folks don't value what they don't have to pay for. . . those folks just give what you give them away, or trash it, and some of those folks don't even wait till you are out of the room. . . many folks have found if they charge too little compared to what others are asking there must be something wrong with what you are selling. . . Faun
Taxes
(sales + income)... Permits, etc.
(more
in other sections here too, esp. Full Time Business )
What
you DO need when you sell your stuff is a "re-sale"
permit.
....That means you'll have to charge sales tax to
your customers (or include that amount in your selling prices) and later report
that amount on a regular basis to your state.
......But you can also use
that sales tax license to keep from paying sales tax on the items
you buy to create your crafts with. So it is a WIN WIN situation.
...There
are services that help you get a tax ID number from the IRS for
a fee.. . but you can get one directly from the IRS without paying a third party
to do it for you. Gail in FL
Too
many people are very casual about
"selling my stuff". If you sell things,
you are "in business" . . .
...If your business is small
enough, MAYBE your state and the IRS won't care, but it takes remarkably little
(depending on your state and you other income) to
cross over the point where you are breaking the law if you don't
file taxes. Check into this before you get very far along.
(The benefit
of being a "real business" is that usually you then qualify to buy all your materials
at wholesale, and you have nice juicy tax deductions!) Sherry B.
I
build the sales tax in when selling an item.
.... "Sales tax
is included in the price" is something you must say if you do this,
and then figure it backwards at home from the total (if you have say, a total
of $1000 sales , then subtract your percentage of tax.
...Always pay it too...
This way your change is mostly dollar oriented, and can be done quickly, not counting
out pennies....38, 39, 40.... Sarajane
The advice I was given
as to when I went to the Sales Tax office was to play down the income that you
hope to receive. Make it look like you are the little old lady who is making a
few trinkets for sale as opposed to a dynamic business woman who is going to set
the world on fire.
.... If and when you DO become a big business you can make
necessary changes then.
Btw, a business
license is something else entirely, and is something a bit tricky.
.....
I have never had one. Basically, I do not have people coming and going from
my home. My business is done via e-mail or US mail or at craft shows.
.....
I realize that some counties and or cities still require a business license for
even this type of business.
.... But my neighbors are not affected or alerted
to the fact that I have a home business. It is just one more
piece of government intervention that is so unnessary IMO.
....How will anyone
even know that you have a small cottage business? Unless you have daily deliveries,
trucks picking up items, people in and out at all times of the day and if you
can keep it low key and do not make a nuisance of youself, you should be just
fine.
........ I did hear that one local artist decided to get a business
license and even though she had the same type of business as I have, the city
made her post a sign that said that anyone that
wanted to protest her getting a license could speak up. That is
legal and definitely the neighor's right. Well one of her neighbors decided that
there would be too much traffic, parking problems and people coming and going,
etc. so it was dragged through red tape. She did not get her license and now cannot
do business out of her home and the city knows about her so they can check on
her. Do not expose yourself to too much scrutiny.
NOT
profiting for awhile can be a good thing tax wise.
....You
can show a loss for 3 years without anybody saying "Boo" at the
IRS--and you can continue to show a loss without downgrading to "hobby"
status AS LONG AS YOU SHOW YOU ARE MAKING A SINCERE BUSINESS EFFORT. This
translates as doing several shows, placing an ad, teaching a class--any
actual attempts at doing business. Save the paperwork, always. Sarajane
Save
every little receipt---breakfast out on show day, table rentals, supplies,
paper for your informational stuff like headers and cards, postage for mailings,
printing, cloth covers for the table, lemonaid you drink at the show, displays,
and EVERYthing, down to the thumbtacks and staples.
When you do your Schedule
C (profit and loss in business) at tax time all these things are deductible,
and if you show a loss, it decreases the amount of OTHER taxable income in your
life.
This is NOT cheating--this is the legal way business run. You can bet
that ALL big businesses take as many deductions as they legally can. So save those
receipts! Sarajane H.
SAVE EVERY RECEIPT: It adds up quickly...even if its $.32 for a stamp, or $1.00 for copies at Kinkos, save that receipt, and get a box or accordion file, or some big baggies, and SAVE them in one place. At the end of the year, do your taxes, or get them done (that's a deduction too) and deductions are balanced against your gross sales--then there's a smaller amount on which you have to pay income tax. With a loss, you get to balance it against your OTHER income (should you/ your spouse have some) and it sure helps with the final numbers. The Earned Income Credit (EIC) that our family gets back is the money I have to invest back into the business--the rest goes to support us. It pays to do the paperwork, and to do it in the proper timeframe. And if a New Bohemian like me says so, you know its true!!! I don't advocate compliance lightly! Sarajane
GOING
SOMEWHERE is "business" too
... Always have something polymer
with you to show off; carry it or wear it, have a picture in a notebook--
you never know who you'll run into--and have business cards AT ALL TIMES.
...NEVER go on vacation without stopping at the local bead store... you
can write off the expenses if its business, so make an appointment and
make some sales....or trades! There have been many times we have rolled
into a strange town with 5 dollars to our name and a suitcase full of beads, and
sold enough somewhere to be able to afford food-gas-lodging and keep going till
the next sale. And times I've traded the necklace or pin I'm wearing for other
beads/art. I've also found a chestful of beads to be a powerful litmus test at
stores---go in and browse, casually displaying said frontage...if they mention
my beads, there is a chance they'll buy. If they don't say something, 9 times
out of ten, you can't sell 'em a thing. At least thats the way I've found it to
be over the years for us. Sarajane Helm
This is a little known IRS weirdness---you cannot count mileage from
point A (home) to point B (the show, a sales call, ie--work) but only from
pont B to C and from there on out... So, on your way to ANYWHERE on business,
stop at a store or Post Office or other business destination near home, buy
a business thing (stamps, a bottled water for the show, mail some letters--any
business thing) and count your milage from THERE to the work destination, making
it A--home, B--PO or store, C--show/sales call, whatever. Otherwise they will
disallow your mileage. Sarajane H.
Sorry to be disagreeable, but I find this
a little hard to swallow. Is this a recent change? I have read business
deduction stuff pretty thoroughly in the past, and don't recall ever coming across
anything about this. I do know one of the changes for this year is that one can
no longer deduct the cost (or per diem allowance) for on-the-road
food for *non-paid* help. Irene in WNC
If
you are out of town for a craft show, you can usually take a preset
allowed amount for that day of meals with no receipts. This is usually
more than what I actually spend if I save my receipts. I do not know positively
whether if in town food is deductible. It might be, but I personally would choose
to not count it.
On the other hand, if in town and you actually have a business
lunch with a fellow polymer clayer and discuss your business techniques, progress,
doing business with them, there is a certain amount allowable.
I just
break all of my expenses down and give them to my accountant with info as to how
many days in hotel, and then she figures the food allowance.
But best advice
on all other expenses for doing business---SAVE RECEIPTS. And if any doubt that
you might forget why you purchased ten cases of hairspray and you are not a hairdresser,
make a note for your own records. I once made hundreds of mini dried rosebud ornaments
and then used hairspray for sealer and even though I spent hours doing this, a
year later I thought to myself--what the ??? is with all of these hairspray receipts.
Jeanne
I'm pretty good at keeping receipts, but need to write on them what for...and also record mileage, etc. DeB
Does anyone take the cost of classes
off of their taxes? Kim K
...I think I do. My husband does the taxes
and I list my classes under Education. Trina
I
have a tax-related question - What is the amortization period for the capital
equipment you use? . . . need to know over what period to amortize my equipment
expense - pasta machine w/motor,> food processor, and convection oven. Irwin
I'm not an accountant and do not even do my own taxes, but can tell you that in
all of my businesses, anything that cost less than $100 is used as an expense
for that year completely. No depreciation. Just an out-right expense.
Anything more than $100 then it can be depreciated over the approximate
number of years that it should be of value or in use. The IRS> has its own
guidelines for some of these things. If your pasta machine died the first year
because you were selling so much that you worked it to death, you could still
buy another and expense it out for that year. Jeanne R.
...Jeanne's right,
but I think the amount over which you *must* depreciate is even higher than
$100. The IRS has a web site (http://www.irs.gov,
I think) and I've found answers there on several occasions. Irene
...This
is what my friend at HR Block says too. . . . Almost everything in the way of
studio tools was under $100 except the oven, but it was a gift, and the
computer stuff, which is also a shared family thing
so it doesn't count. Sarajane
MISCELLANEOUS
custom orders ... managing one's time + organization
+ other misc.
pricing
custom-commissioned pieces .... protect yourself:
...custom
orders should always be written out and signed
...they
should also have a clear provision that if the customer
changes the design
(or number or date, etc.),
there will be a cost involved!
...there should also be a date by
which refunds will not be given (especially in the event that the work
has already begun). Penguin Trax
Can someone
out there give me some advice on how to handle a large custom
order.
I was recently in a craft show and got a custom order request for
100 of my small clay figures. I have never gotten an order that large and I am
not sure how to handle it. I would like a deposit of at least 1/3 or 1/2. What
is the common practice on this? I intend to use an invoice as a receipt (with
a copy for myself)indicating the amount and balance due. ...Veronica
My small
business was a construction contracting firm, but I think the same principle
would apply. We ask for the cost of the materials as a down payment. That
way even if the customer changes his mind or does not pay the remainder of the
costs, YOU will be able to pay for your material at least. Also, it means the
customer still owes you enough to give him the feeling that he has some assurance
of getting the job done. Also, on a large order for a stranger, you might divide
the project into thirds. Deliver and get paid for the first third before you
begin the rest of them. That way, if the customer defaults payment, you will not
have wasted as much time and material. Particularly if the figures are being mailed,
this would be a good way to keep from losing the entire order if the package should
be lost or damaged. You might even want to do it in smaller batches if the figures
are large. Darlene
I
would say $50-75 for a small (hand drawn pet pendant) and $75-100 for a large
one (and perhaps 20% off on additional pendants commissioned on the same picture/order).
....Mainly, don't undersell yourself - it devalues
your art .
. . My favorite line when asked how much I charged was "As much
as I can ask for with a straight face".
....Remember, it is not the end
of the world, YOU CAN ALWAYS DROP YOUR PRICES later. You are not locked
into anything
. . And (remembering a similar bad experience of mine) you do
NOT want to find yourself sucked into making 1000 custom pendants for 15$ each,
you'd be making more per hour flipping burgers (and at least there you'd have
a health plan!). Karen Hardy
I have been requested to put my pen to the subject of figure sculpture commission fee recommended policies. So, here goes, based on my experiences. Everyone feel free to chime in with their additions to this attempt at helping all of us in the business of making our love of figure sculpture pay.
1.
THE DANE's present policies with sculpture clients in the resin model figure kit
hobby:
A: You must ask yourself how much your sculpting time is WORTH?
How fast you are per hour. An ugly question to anyone who loves what they do.
The number of years at sculpting often naturally increases the speed of an artist's
hourly productivity. Years ago I often felt I needed to charge more and I did!
Looking back it took me more time to do the work than it does after 8 years at
commercial commission work. So, I charged more in the past than I do today, which
seems rediculous, but until my reputation as a top notch sculptor is out in the
business world's eye for about 4 years, I will continue to offer a more inexpensive
commission fee to companies that I know can't afford more (the Garage kit crowd).
My speed is UP now plus my quality or the objectiveness of my eye is at a more
professional level. Thus the works I do tend to get repeat clients. I am willing
to put all myself into each & every job regardless of the commission's payment
level. It's MY REPUTATION that counts first. My present resin figure kit commission
fees I do are from $175.00 for 120mm to $800.00 for 1/6th scale sculpts.
B:
Payment terms I use with my clients. a: 50% downpayment before work begins
or monthly installment payments if the poorer client is willing to be dependable.
Companies are required to pay installments over a 4 or 5 month time frame ($200.00
monthly). The important thing is to give a money value to your commission up front
so the client sees a money value for the commission. Never start a commission
without some type of intial payment. Remember that the client is under no obigation
to pay you until they have already begun paying you. Once the money flow begins
the client is commited to you. That is most important whether there is a verbal
or written contract.
b: Always receive final payment BEFORE shipping the finished
work to the customer. This practice already presupposes that that the customer
has approved the finished work by video tape or photos. It is always a good practice
to keep the customer updated with pictures of the work in progress for their input
while changes can easily be made.
C: Be careful of too much input from
the client using pictures or video if they are inexperienced at judging sculptures.
This can ruin a project and should be held in check if you see the client making
judgement calls that are not right. Honesty and truth hold sway here, not egos.
Your client will respect you for this, if they are worth their salt.
2. Larger
Companies have deeper pockets and should pay more. The minumum commission
fee for a 12 inch sculpture for a larger company for a beginning sculptor of good
quality sculpts is $1200.00. As the artist's reputation rises the smaller companies
and private clients will drop off, if they are knowledgeable and are looking for
cheap payment commissions from artists. Many small Garage kit companies are looking
for beginning breakthrough sculptors who will work cheap or for trade. Larger
more serious companies ill pay the extra fees to get better products in their
lines. Quality sculpts and efficient timely sculpts raise reputations. This takes
time to happen in most sculptor's careers. There are some folks who rise overnight,
but these are rare.
3. CONTRACT ADVICE:
It is always desireable
to have a written contract for business relationships. The garage kit companies
dislike contracts out of legal inexperience and fear of legal reprisals. As a
result I don't use contracts with my clients. I consider my payment policies as
safe preventive measures for unscrupulous clients. You must learn to research
your clients' business history in advance to any Agreements. Don't be afraid to
politely drop a client that acts or says inappropriate things. Use your judgement
and bouch strange incedents off of more experienced sculptor freinds. When doing
business without contracts, like I do presently, if you run into shacky situations
with clients, it is always to your advantage to KNOW HOW TO WRITE IN A LEGAL FASHION.
This will make clients sit up and take notice that you are legally informed, which
you SHOULD BE! KNOW YOUR COPYRIGHT TRADEMARK LAWS (see Owning)
as they affect you and your work whether The sculpture is original in concept
or not . KNOW THIS! No matter what you sculpt (media related or original) designs
or likenesses of private or known individuals; you can sculpt anything you want,
but if you are PAID and/ or reproduce this piece for SALE, you are either the
owner (original work) of the design/likeness or you are not (AKA someone else's
likeness if not considered A PUBLIC FIGURE). Legal liability can wipe out your
possessions, so KNOW THE LAW. In areas of likenesses of public domain characters
the client needs to research the LATEST legal ownership backgrounds for a project.
One never knows when older public domain designs or likenesses will be bought
up!
4. The artist's copyrighted ownership rights for original works:
A: THE ARTIST ALWAYS OWNS THE SCULPTURE AT FIRST UNLESS THEY HAVE SIGNED AN
"ARTIST FOR HIRE CONTRACT" PREVIOUSLY TO DOING THE WORK OR WORKS "IN HOUSE" AT
A SCULPTING COMPANY!
B: It is ALWAYS BEST to retain ownership of a piece of
your created artwork and LEASE OUT THE REPRODUCTION RIGHTS FOR A CONTRACTED SET
PERIOD OF TIME. In cases of private commissions the artist may elect to still
retain reproduction rights of a piece for future investment while the client may
own The original piece. This is an artist's best retirement plan! C: The small
resin model kit companies almost never want the artist to retain any reproduction
rights and consider the commssion fee as their right to reproduce said artwork
in perpetuity. The older model companies know about artist's ownership right and
wisely will make the artist sign a contract after purchase turning ownership rights
over to them for indefinate reproduction rights.
D: Larger companies with
a media related set lisence for a known design or likeness, may offer you
reproduction ownership after their licsence runs out, if you request this, but
don't bet on it
E: Big money wins law suits! Only companies with deep
pockets can or will WIN legal contests! So, beware of so called legal democracy
in action!
I'm not sure about certain practices in the doll market world
or the toy sculpting world, so you others must add to this advice for the benifit
of us all! Sincerely, THE DANE
I've
been keeping track of how much time I spend actually in
production, and it's not nearly as much as I would have thought!
....So
many aspects of my business take a lot of time --writing (books,
articles), website maintenance, processing orders, packing
and shipping orders, making and returning phone calls, following
up on a jillion things --anyone who has a business knows what I mean.
...It
turns out that the administrative
stuff takes
as much time --sometimes *more* time-- than actually making
stuff with clay. Irene
BECOMING MORE FOCUSED
+ MORE ORGANIZED
......so now, I spend less time on the computer
for one major thing. I do participate in a couple of discussion groups, but I've
learned to skim pretty well and I don't reply to everything I want to.
......When
I get orders, I don't promise immediate shipment
-- I don't want to drop everything to make the order, so I work it into my
production schedule
..... I ship only once or twice a week, which means I can
sit down and process a bunch of orders at once.
......I do my other
paperwork once a week, instead of whenever I have a few receipts.
......I
try to make all my phone calls in one sitting.
......I use a whiteboard
to keep track of what I need to be making to fill orders, or to prep
for a show or other selling opportunity.
......I've organized my studio
to be really efficient. I'm fortunate to have enough space to have stations
for various tasks. I also clean up at the end of every work session
......I
also try to plan what I'm doing the next day, so when I get down
to the studio, I can jump right in.
......Every Sunday evening, I spend a
few minutes with my weekly calendar and write down what I need to do the
following week.
......(Trust me though, this doesn't mean I operate at optimum
efficiency all the time!... I don't always use my methods properly, but at least
I know what I *should* be doing most of the time.) Irene
... I really go into
production mode just for time management. By the time my items are numbered,
signed, inventoried, recorded and then photographed, it can take a
whole day. ...Then to put them on the net takes more time. ....Oh, all
the hang tags or packaging, and keeping track of shows or Galleries,
when to deliver, when to pick up..... I like to do the e-mail stuff while
waking up with cup of coffee and later while watching news,. I so agree with your
take on how much time all that stuff takes away from our art! Dar
Anybody
know where I can find a template for a "certificate of authenticity"?
lorieo
....I am not sure what you need, but Microsoft has a great
Template Gallery, nearly all of it free. I downloaded a "Template
Gallery" at the Microsoft Products, the Office Products Site. . . . You'll see
all kinds of things, so look for the Template Gallery; I think you can look at
each of them and decide which to download.
http://office.microsoft.com/
If the link doesn't work, try microsoft.com, then choose Office on the
Products Line. ....I found what I needed in the Template Gallery under "Staffing
and Managing and Motivating employees." Kay
A
co-op sounds like an interesting idea - I've never heard of an art-supply
store done that way, but I'm sure it's possible.
...Here's an idea that might
work. - Find a framer (framing always seems to do well) and a couple of production
suppliers like someone who does hand-made paper. Maybe also there is an art supplies
supplier that would let you hook up as a distributor so you wouldn't have to have
a huge warehouse ...A one-stop, multi-functional art place might be better if
you are in a small town. Jacqueline
showingpotential
customers the sturdiness of clay items
...If you see
your customers, or have an online presence, it might be a good idea to show some
clay pieces which have been through the washer and dryer a number of times...
that should convince them of the sturdiness of polymer clay
...or
you could show some of them being flexed or dropped
...don't
use Sculpey brand though, or maybe even FimoSoft
if thin to demonstrate this though ( Premo, FimoClassic, Kato, Cernit would be
fine)
...(and be sure to attach any pinbacks, etc., with clay)
I
just received an e-mail saying they were "interested in helping
me sell my jewelry".... I assume this is just another spam
mail, but don't know for sure... Judi
....One way to check out
this kind of company (..or just about any web-based or brick-and-mortar
service or product!) is to go to
http://groups.google.com
(and put the name in the search box)... it's a great place to hear other people's
opinions on them. ... Marie in CT
...for one explanatory caveat
on that particular company, check out this message:
http://groups.google.com/groups?q=vendorpro&hl=en&lr=&ie=UTF-8&oe=UTF-8&selm=bcjhlf%24jqef4%241%40ID-197056.news.dfncis.de&rnum=1
...you can also do a search for the name at Yahoo http://www.yahoo.com
......and at the Better Business Bureau http://www.bbb.org
inventory
how do you keep inventory? I make everything from jewelry, to home decor, to anything else I can stick clay on or make with clay! I was thinking 1 for earrings, 2 for sculptures etc. and then having, for instance, 1-00, 1-01, 1-02, etc. Jeanette
... alphabet and digit: Earrings, for example all start with "E" and the date follows, plus a, b, c, etc. A pair of earrings made on New Year's Eve 2000 would be e123100a, the second pair e123100b, etc. Then I bake a piece of the cane used or just scan it ...and put them all in a notebook. If you prefer colors or names, that can be done easily, too. The 3 pieces I made for my friend Caroline are all named for her. caroline-t-1 for Caroline's thimble #1. Have fun and keep all receipts! Kim
Soooooo 10-013 would be metallic gold in color, fish-hook ear wires and the thirteenth pair of them I had made this year. Irish Red
boredom with production of same items
I don't like to make PAIRS of things, let alone a production line! But everybody is different! Sherry
Personally,
I like production work. I know it will sell, and if that's not motivation
enough, it's also a good zen sort of thing. When the muse isn't there
or the one-of-a-kind piece just isn't happening, I know I can produce something
that will make me money. My hands know how to do it, so I let them go while
my mind works on something else. . . . Production work is not a dirty concept.
It is a huge part of what allows me to be financially successful with my artwork,
and that success allows me to experiment with more one-of-a-kind stuff that doesn't
sell as quickly because it costs so much more...
Set aside one or two
days a week - write it on your calendar - for experimenting with new ideas.
I often use the production work time when my mind is free, to think through
projects I want to try when I get to that day on my calendar. Irene S.D.
(see more in Creativity & Inspiration)
As
for packing (and your sculpts breaking) , I'm wondering if you use Sculpey
clay at all; it seems to account for the most breakage in sculpts. If you do use
Sculpey, do you use armatures? ...that seems to be a good first step.
....When
I want to mail something breakable (I don't do large sculpts though), I'll
use a combination of packing peanuts, large/small bubble wrap and also
those "bubble bags" of air (or make my own by blowing into
ziploc bags --see just below),
...or shredded paper (I knew those leftovers
from the trash can under my paper shredder would be useful some day!),
...or excelsior
...wadded or twisted newspapers ....
plastic grocery bags ...or a towel, etc
. . . . I may also cut
special shapes from compressed foam blocks (I have a hot wire
cutter, though for straight cuts a serrated knife works; sometimes
the foam is from boxes I've received, sometimes in sheets from Home Depot, etc.).
....
If it's really fragile, I'll pack a small box , then pack that in a
larger box as well. I don't know if that helps, but it's my 2 cents, anyway.
Diane B.
** for shipping, especially delicate items, I like to use ziptop
bags (reasonably thick ones) with air in them (sort of like custom bubble bags
or bubble wrap) to cushion items and/or act as filler between them.
....To
do that, I stick a straw in the bag, zip it close as much as possible, blow up
the bag, then quickly pull out the straw and zip the bag all the way up (tightly).
The closed bags hold air well if there's not a huge amount of stress on them.
.....The bags can also be left not quite blown up all the way too, so that
you can nestle something into the side of the partly blown up bag (from the outside),
and even wrap or tape them together. Diane B.
Another thing I like to use
is empty plastic bottles (for water, soda, juices, etc.) with their
lids screwed on. They're stiffer than the ziptop bags, but great for filler,
and are a bit softer (and cheaper) than other things... and they won't compress
during shipping like wadded paper, etc., can. Diane B.
Angela's
lesson on packaging her figure sculpts for shipping (with
lots of large bubble wrap, cotton batting, and packing peanuts)
http://www.emilysfairies.com/hints/Pack.pd
i
ship everything delicate in shredded newspaper. i have had delicates break
at the small extensions like vines, tails, ears with packing peanuts ir bubble
wrap. with the newspaper i have found it better to lay the item right in the shredding.
sunni
........A couple of people have mentioned using newspaper. ...I
advise against this! Newspaper ink makes everything
dirty for the recipient, yech. ...the exception
would be some of the glossy-ish ads (from department stores, office supply
stores, etc.) that come in the Sunday paper. Irene
....for the less delicates,
i put them in plastic baggies.
....for the more delicate items i wrap them
in an attractive swatch of material, or place them in a handmade box of wallpaper.
....if i have it available i also use styrofoam and carve out a form fitting
hole with a fork and pocket knife. sunni
Packing
peanuts tend to settle down during shipment, and with very
heavy objects like my heavier pottery (between 25 to 75 pounds) the
peanuts do break down some as well. Dave
...packing
peanuts are great but can be hard to store...Shellie
...I found
that too until I began storing mine in a tall, squarish, plastic garbage can...we
used to use those for garbage until our city delivered special ones which can
be lifted. Usually I have enough peanuts from receiving boxes in the mail, but
if I run low I buy a package from the packing store for a few bucks and pour it
into my can. I cut a plastic bleach bottle to function as a scoop with
a handle, and leave that in the peanuts, but a margarine tub or something else
would work too. I use that general area to store all my bits of bubble wrap, excelsior,
etc. too. It really keeps all the stuff contained and the mess down. Diane B.
I'll also mention this - packing materials, especially paper, and also the box (which is paper too) absorb odors..... If you smoke, you should not smoke near your packing materials or the person who gets your package will be greeted by the smell of stale cigarettes when they open the box. Irene
Thank
You's. . . .It' is always (good business practice) to take a few extra
minutes to include a note of appreciation and thank you. Whether, as in
your case, to explain the situation or just to simply say THANKS! It's just darn
nice & courteous.
........ A bit off the subject....I have gotten quite a few
things off eBay in the past few years & I'd say 75% of them do not include
any type of note~~~grrrr!!! I realize it does take time, but c'mon! . . . I know
it's tough to always take the time to put something in.
........But I know
I am more likely to buy from someone again if they have noted their
appreciation. I once got something off eBay & they sent some extra little goodies..
. debbie
...I'm so grateful to my customers and I really need
to thank ALL of them. caneguru
... I had a little form letter set up
when I was doing Amazon.com sales a lot. When my auctions went out, I got an
inexpensive stationery set from WalMart (fine linen, I think $2 for the notepad
and $2 for the matching envelopes), printed "Thank You" on the envelope
in a pretty font, then dropped their information into my standard letter (something
like "Hi! Thanks for bidding on _whatever__
RioGrande
has 3 different catalogs and one is called Displays and Packaging.
http://www.riogrande.com . . . nf
...
also http://www.kingsleynorth.com/displays.html
see
Boxes & Envelopes for
templates and ideas on making all kinds of small boxes (even using
wallpaper or other fancy papers)
...I just remembered, that Print
Artist has a craft section in which you can print out all kind of
fancy boxes, even put your own graphics in them!!! YOu can even get the older
versions to work and do the same thing if you can find an older version cheaper!!
Leigh
I always make a few boxes
at a time. . .
...I then cut out a piece of cotton batting for
the bottom.
...I had a stamp with my "business" name made at Office
Depot for $4 and stamp the inside of the lid of the boxes.
...I also
bought regular business card paper (card stock) at Office Depot
(for my homemade business cards) but also use the same card stock to
attach my pins, earrings, and barrettes to (I use my
pin tool and punch holes in the card or use a hole puncher for the barrettes)..
. . I stamp my business name on the top of the card. katbyte
try
Rio Grande (for small boxes to enclose sold items)- I got some 3x3x1
boxes in a nice forest green color . . .. Ginny B.
...The plain "kraft
brown" boxes from Rio Grande come out to be something like between
.18 -.25 each I think .Lyrael
They already have the cotton in 'em.
Ginny B.
I also bought about 500
brown bags at Costco for about $5.00 and stamp my name
on each one. I also stamp a "thank you" underneath it.
....
I'd wrap each piece with a couple layers of tissue paper and put it in
the bag, and sometimes if the customer was really enthusiastic about my work,
I'd put in a business card too. (I've only just started using boxes and
plan to only use them for my "better" pieces or if someone asks for one.) katbyte
lesson on quickly making small, drawstring, fabric pouches for pens or other items... could use any kind of fabric, velvet, etc., see Pens > Accessories
There are also some fold-yourself boxes at Rio Grande that are easier to store and less expensive, they are good but don't have the cotton, you can get tissue paper or the shiny grass like stuff! Leigh
If you want to package even better, you could devise a cellophane package to place it in. I'll bet you can get the wrappers at the bead store for a lot less than boxes. .....You could do something similar with tins and pens. Only use a tag with a string. SallyAlso you can save all the boxes you get, and put contact paper over them to make them look the same and use them! Leigh
Another
thing is using the plastic zip lock bags that rio grand sells . . .
...I
had a couple different sizes and I made cardstock inserts that I printed
on my computer nad put the jewelry on that!! .Leigh
...my local packaging
store (UPS outlet, foam peanuts, moving boxes, etc) also has small zip
top and non-zip top bags in pkgs. of 50 or 100...
And another inexpensive thing you can do, and still look professional, is have a stamp with your logo made - and then stamp the bags and boxes with it. Lyrael
Buy some self-stick address labels and print your logo on these and stick to the cards, bags and boxes as well. They pretty much come in all colors of the rainbow these days. Lyrael
...Packaging does make a difference, it does make (customers) come back because they enjoy giving your things as gifts in pretty packages. Leigh
Juliann's
inspirational lesson on decorative tags made with existing manilla,
etc. tags (she covers with many effects, but polymer ideas
could also be used)
http://www.odd-goddess.com/html/tag.htm
see more container ideas below in Approaching Owners-Buyers, etc.
(for
signing your work, see Letters-Inks)
(for
suppliers, see Jewelry
> Suppliers
and Supply
Sources)
Tommie
Howell's article in Polyzine on interesting statistics re crafters
and crafting business in the US (average profits, total industry worth,
# of participants, etc.), plus some advice on how to do it (including approaching
a bank for a loan)
http://www.pcpolyzine.com/january2002/issues.html
see
also more info in these threads from old newsgroup posts --how
to read them in Resources, above)
--Re:
Full-time Business?
--Re: Too Much Business!!!
--Re: Full-time Business?
(long)
--Re:
What about checks?
Contact your state's department of revenue to find out what licensing you need. In NC, I have two licenses, one for wholesale and one for retail. I found the people on the phone at the Dept. of Revenue to be fairly helpful. They might even have a local office in your town. Irene
You
are lucky to live where you are allowed to have your business in your home
(barn). Here in California we can only have a business in an area that
is zoned for it. No residential area is zoned that way. We can't even manufacture
anything in our house or garage except for things deemed as art or crafts. Add
to that the fact that if we do art and crafts at home we have to pay for a city
business license every year. If we do craft shows we have to have a resale
license, and in some cities where we want to show we are required to also
have a business license for that city. Recently several of us wanted to
show our wares at a museum art show in a city where we didn't live. But after
finding out we each had to buy a license for that particular city, we decided
not to do it. In other cases, the people that put on the show hold the city license
which covers us. Dotty in CA
...It is not quite as bad as Dotty makes it sound.
The resale licence is free and enables you to buy at wholesale prices. The downside
is calculating and paying sales tax each year. In my city the business licence
is only $50. Trina
Is anyone here actually making a living selling their creations? Vicky
I started by doing retail craft shows, and I didn't accept credit cards for the first few years. I worked part-time because I wasn't making enough with polymer clay to do it full time yet. It took me about five years to be able to quit the job and another two years before I could say I was making a living. Irene
I gotta tell you Vicky--this is my full
time seven day a week job, but I am not what you would call rolling in money.
My kids qualify for the reduced price lunch at school--but they also have a mom
who has been at home and available for emergency schedule changes their whole
lives, and they have never had to spend a single hour at a day care center. IMHO,
there are benefits to being self employed that do not show up on a paycheck.
It is FAR harder to be self employed (doing anything!) than one might think--there
are no sick days, no paid vacation, and no checks that show up every two weeks
whether you've been working hard or hardly working, no workman's comp., no free
insurance, and no one to sue if you think you've been mistreated. Also, you have
to put up with "when will you get a REAL job" BS from people who are completely
ignorant of all the labor one does as an entrepreneur. No one takes me to free
lunch, and no one sends me out to all expense paid seminars in some other town.
On the plus side, I get to do my art, I get to improve at it rather than
just thinking about how nice it would be to do it, and I have the freedom to choose
when to work, what I wear, and when people give me money for my art it sure feels
good. I'm the boss, even if I also make the coffee. Very minimal daily office
politics to put up with, no co-workers I have to carry, no second car (and insurance,
and gas) that requires me to blow my pay and my temper in 2hour commutes--I'm
already here! The biggest bennie is that I really like what I do--when I get to
do the art part--and I am willing to do the sales and collections and bookkeeping
and sweep the office floor too, if that's what it takes to stay in business, which
it does. Sarajane Helm
Its possible to make a living but it takes
a lot of fine tuning of your product line to find something that
sells. I pay my mortgage and everything else by selling my paintings and polymer
clay items, but it took me about four years to learn how to break even.
Look on these experimental years as an investment in education...you paid to go
to university and now you have to pay to find out what works and what doesn't
in the craft business.
I do the big shows across the country and of course
have to pay big bucks to get into them but my experience has been that customers
pay to get into the show with the intention of buying quality craft items. But
you'll have to start with the small shows and play around with products that you
can make that people want to buy. Make it a priority to visit as many of the larger
shows as you can this year and take copious notes of product ideas and booth design,
etc. Your goal of $1000 month can eventually be met...I can do that and more in
a single day in some shows. But don't get too excited. It can cost me $3000 for
the booth, $2000 for travel and shipping, plus I have to pay accommodation and
meals etc. Then there's the cost of buying supplies in quantities that allow for
production of enough product to last through a whole season of shows. Most of
these expenses I've had to pay upfront...hence I often live with a massive Visa
bill. But I'm just not a "corporate lady" so I bit the bullet and perservered.
nokomis1
(to be successful). . .Make work that is distinctive. Develop a style that is all your own. This isn't magic, it just takes lots of hard work and experimentation. Pick an aspect of something you like and then follow it further than anyone else has before. Strive to make every piece you produce have that signature look that's only yours. . . Trust your gut, not the opinions of others. Laura
The hardest part for me has been focus. you have to set aside all the "other" ideas for a while, while you develop your voice. its hard to let go of all of that. I somtimes think I would love to be making other forms and trying out new techniques. I try to set aside time every week for that. A day or a few hours to experiment. I keep a journal of those ideas and it is filling fast.... But focusing on one aspect of my creative work has really been far more exhilarating. Once you do that, let go of the distinctions of all the "ideas" and really start to do the work, you will be amazed at how it finds you. Seth
(re) the thread not long ago about whether the "fad" of polymer clay is over. Someone had asked "Is PC still an accepted medium in stores?" My reply was that I thought it was more appropriate to ask if earrings or necklaces or clocks or sculptures or light switch plates or anything esle you can make with polymer clay is still accepted in stores. ~It's what you make, not what you make it with.~ So the question maybe ought to be something like, is it possible to make a living selling handcrafted work? Irene in western NC...even if you want to start part-time...what is baby-step number one???
the simple answer is:
Make stuff.
Get people to trade stuff for it, including (but not limited to) money.
Keep
track of EVERY receipt and write up your own sales as well if you want to stay
on the legal side of things--are there are very real benefits to being a business
instead of a hobbyist. Drawbacks too....
Of course, this is only where it
starts, but it IS the basis. Set value on your work, and make sure your work deserves
it--strive to get better. Then charge more! Then get faster at it with practice,
and you make more profit charging the same. As to all the other business aspects--state
and federal laws vary.
Your local library has a ton of info on the laws and
on running a business. Sarajane
As somebody who has
sold SOME handcrafted work..and is on the just getting started end of things..and
doesn't plan on making a living from it, but would like extra income. ...A couple
of reccomendations for getting started:
1. Get a craft-business book. I like
"How to start making money with your crafts" by Kathryn Caputo and Barbara Brabec's
books. They make the business end of the whole thing less intimidating, I think..and
also help you realize what it's really going to take.
2. Try a small, but
not too small craft show. Think of it more as an experience-builder than a money
making venture.
3. I've found e-Bay to be a nice place to continue to "get
my feet wet" Depends on what you sell, though..beads seem to go better than finished
jewelry---and I've had some luck with items in "collectible" categories. And it
helps to have good feedback. I'm not going to get even close to rich from it,
but it has been good practice in customer relations. Jules
treat it like a real business...a big one, too. get ledgers, daily planners, etc. Stay organized from the beginning and it will make things 100 fold easier when you expand or really, do anything! Jeanette J.
I am making a living
selling my things, although my main income is not polymer clay...yet...
...
We do craft/arts festivals almost every weekend of the year.. The main
reason we are doing the shows if for income, but also to attract people back
to our shop as well as our website... You have to get exposure to sell
and bring them back for more..
...Yes, it is hard, but I would rather be
working for myself than working for someone else.. . .which
was sucking the life and creativity out of me...
... I am fortunate enough
to have quite a few different products going for me which means I have
money coming in from different items at different times of the year..
What I mean by this is that at this point in the year, my pottery for plants,
and fountains are moving well along with my mushrooms and bird baths... Later
in the year, my candles will be moving more than the pottery after planting
season is over and people are settling in for winter.. around Christmas
is when my polymer things start moving like mad along with candles and other items...
The only times we have a total slowdown in sales is Jan
and Feb when nobody has money..
For me, I couldn't survive with just
one medium at this point in time.. Although, I really enjoy everything I do, so
it is all good... It's a lot of hard work, but well worth it... Dave
I was recently visiting with a prominent polymer artist and we were discussing having a polymer business. She'd been working as a professional for 10 years or so but had only been "making a living" in the last five (I think that's what she said.) Anyway, what I realized was that even a talented artist like she is doesn't just "make it" selling her polymer creations. She is very diversified--she teaches, writes books, has a website, demonstrates and sells. She lives, breathes, walks, and talks POLYMER. And, if you look at all the other "famous clayers"---Donna Kato, Lisa Pavelka, Nan Roche--you can see that they are also doing a great deal more than making beautiful art. So, I guess the point I'm trying to make here is that one just can't sit at home creating polymer art and still make a living. You need to do an awful lot of work promoting your work--really getting out in the world and making a place for your art to be seen.. . Trish
Two
comments.
1. I once overheard, at an event where both were teaching, Kathleen
Dustin and Pier Voulkos saying that they would love to swap work (collect each
other's wonderful art) but neither one could afford to, they HAD to sell what
they created in order to stay in business. These are examples of the people who
I consider the most successful in the polymer-clay specific business. (It may
have changed in the few years since, but it sure gave ME pause!)
2. If you
want to go pro, you have two main avenues. You go production (find something you
can create inventories of to wholesale to gift shops, things that are basically
"factory" made in the sense that they look pretty much alike, can be produced
in quantity, have item numbers, can be reordered.) OR you go fine art, like Dustin
and Voulkos (who both have done limited production-type stuff as well, may I point
out), where people get one-of-a-kind stuff and pay more for them. You kind of
have to develop a major reputation for the latter in order to get the prices you
need to cover your business expenses, etc. (You have to be talented and GOOD!)
You can test it for yourself by doing a few art fairs, even tiny ones, but try
to do several in one season. (I suggest a minimum of three.) Gearing up for that
and dealing with the results, good or bad, will tell you a lot about yourself
and what you really feel about all the non-"fun-with-polymer" parts of doing it
as a business, like dealing with local sales tax, setting up displays (or worse,
taking them down when you are tired!), writing receipts, dealing with "Does that
come in purple?"), etc. Sherry Bailey
I will be getting
a small space to sell my work,
Congratulations! How about
a grand opening to left people know you're there? It doesn't have to be
the first day you're open, but shortly thereafter. If it's located in an area
with offices, consider holding the opening on a Friday evening and Saturday, so
you can catch the people who work in the area. For a local holiday show I do,
we have as many people on Friday evening as we have nearly all of Saturday! Send
everyone on your mailing list, and everyone you know, an invitation. Give your
kids invitations to give to their teachers. Put an ad in the local paper - quite
often, a newspaper's business section will include this sort of thing in their
"business announcements" section - advertising without having to pay for it. :)
Put flyers up everywhere you can think to do so. Maybe offer a discount on any
purchases made that day/weekend. Include a coupon with your mailing so you can
see what kind of mailing list response you get. Decorate with helium balloons
and streamers or fresh flowers and candles or something to add to the "Grand Opening
Party" atmosphere. Lively music! Perhaps a prize drawing - announce it on the
invitation, and if they want a chance to win, they'll have to show up at the opening
to put their name in the hat. Have refreshments - wine and sparkling cider and
appetizer sorts of things. (People spend more if you give them a glass of wine.)
Enlist (or pay) a friend to deal with refreshing the trays and picking up empty
glasses during the event so you can concentrate on schmoozing. Would the other
artists want to plan their own events at the same time, and you could benefit
from each other's mailings? Or could you organize as a group and hold regular
studio tours? (Will this be your work studio in addition to your sales space?)
! Irene in western NC
(It's sometimes necessary) to submit project ideas with visuals (to companies interested in possibly putting out one's work)...unfortunatley I cannot tell you how many times a company would say they already had something like that in the works and a year later...sure enough something suspiciously like my submission would show up with enough tweaks to make it impossible to get an injunction. ... I beat that in the end by sticking to the bigger companies ...and for the most part feel they were honest and took care of their artists. Jacqui
(see
"Pricing" and Taxes/Legalities" above)
(also
see Margaret Ball's comments under E-Bay above)
(see also Starting a Business for more ideas)
DONATIONS
If
anyone else is in your predicament (have accumulated way too many canes and they
don't end up selling at eBay, etc.), I have a suggestion.
I teach a polymer
clay class at a two month overnight camp during the summer. The girls love
it! Anyways what I propose is you donate the canes, cane ends, and
scrap clay. In return you get a tax deduction. I can get
it for you in writing. We are a not for profit camp. Valerie
What
a great idea! I'd like to add this, along with a few more suggestions for fully
tax-deductible recipients, but sometimes I find that distinction confusing.
You say your camp is "non-profit," and I can see that
public schools would fall into that category too (art depts), but what
about others? Here are some of my guesses on places that *would* qualify:
.....
Girls Clubs of America (and I guess there are Boys Clubs as well),
Big Brothers or Big Sisters, Girl and Boy Scouts ...battered
women shelters...homeless shelters... some? camps associated
with physical or mental problems ...community centers...senior
centers associated with community centers...public-TV auctions.
Here
are my guesses on NO's: most nursing homes
(except maybe some that are government run?) most hospitals
(but what about a Ronald McDonald house?) any private teacher
(or school?)
(As Valerie said, it's a good idea to get a dated receipt for any donation too ...on their stationery would be best.)
P.S. I guess other polymer-related items could be donated as well if you no longer use them or if they're piling up around your ears (molds from that craze you went on after discovering the technique, powders that turned out to be not "your" colors, cutters or tools you find you don't use, extra work surfaces, that old small toaster oven you replaced with a convection oven, etc.) Diane B.
PUBLISHING articles, books, short books,etc.
I
thought I would start this thread on just what options are available for getting
published. I myself am no expert in this but figured I would at least put the
possible magazines available here and if anyone else thinks of any, by all means
add them to the list.
Bead and Button http://www.beadandbutton.com
Beadwork http://www.interweave.com/bead/beadwork.cfm
Lapidary Journal http://www.lapidaryjournal.com
Jewelry Crafts http://www.jewelrycrafts.com
PolyZine http://www.poly-zine.com/
For most magazines the best thing to do is to pick up the magazine or
go to their website and either write or email them for a set of writers guidlines.
-NF
I have seen Polymer Clay articles in Somerset Studios, which is a very lovely Rubber Stamp magazine. They had an really good article a few months back about PC boxes which were textured with stamps. I think that other rubber stamp magazines sometimes have polymer clay articles, as well. I bet beading magazines (in addition to Bead and Button) would consider articles about using/creating polymer clay beads or beading on or around polymer clay objects. Cheryl
also something to think about. I think more basic projects would be good for craft mags. Thinking along the line that the reader may have never used pc before. so basic, maybe holiday inspired projects would be good for an arts and crafts kinda mag. and would get us some more newbies!!!! kellie AK
Anyone care to tell us how much one can expect to be paid for an article in any of the magazines? I can tell you that for a regular monthly three-or-four pages of polymer clay info and projects in a British magazine, I get about $160. That includes doing all my own photography. Crafty Owl
well, I knew that it wasn't going to be much pay when I went into this project. on jewelrycrafts writers guidelines on their website, it states 50-250 dollars. depending on complexity of item and how much editing they have to do. when they emailed me, they said 150-250. and that is just jewelrycrafts, don't know about the other mags. kellie AK
I think that sounds about average!!! But if you are using supplies from certain
companies, they will pay you also if you get published and use their product!
I know Eberhard Faber has a program if you use FIMO nad get published!
I THINK amaco has one! But I"m not sure of others!!! Leigh
Eberhard
Faber has no such program in Britain. I'm pretty sure about that, because
I've discussed articles with their promotion / sales people at shows, and all
I get is 'thanks' - if that. Crafty Owl
I know for sure that they did it
here in HOLLAND before
crafty! Maybe they stopped it :( Ria
Having written for magazines
for many years, . . . what I've found out is that the magazine has bought ALL
rights for the articles unless you have it in writing
that you sold the "First American rights only."
Sad, but true. And if you demand this in writing, they will usually pass on your
article.
However (if they elect to publish it again or elsewhere), there is
no reason why they shouldn't at least (tell) you about it, send a magazine, etc.
Except, they either don't even think about it, or they are afraid you'll make
a fuss and want more money. But, on the good side. . . the magazine thinks your
work was really special or they would not have used it again. It's PR for your
portfolio (if you have or develop one) so clip and have both articles in plastic
so it will keep well. Dotty in CA
Trina's article on tips for getting published
in short books like the Design Originals series of craft books
http://www.pcpolyzine.com/0306june/designo.html
publishing Books
I don't know if the US book market is the same, but the British publishers don't like you to have written the whole book before you approach them, they prefer to get a written outline, some kind of chapter listings and pictures of some of the items that will be in it. Then they can discuss with you how they like to have things structured, what kind of photos they'll want (and they will probably take them themselves - you'll provide the pieces, possibly stages of work etc.) and the style of writing. That's unless you are publishing it yourself! I haven't done a whole book yet, but have contributed to other peoples books, and have looked into how one submits a proposal for a book, and that's what I found out. Crafty Owl
Sometimes the selling of the idea takes as much time as the writing of the book. Get the "authors guidelines" from 3 or 4 publishers, pick the ones that do books you really like and feel are high quality. Put together a proposal following the guidelines, along with samples and pics. NEVER send in un-replaceable items, and always have a copy of written materials you send. (I learned this the very hard way). Send to your top of the list publisher only. They get snarky if you are courting several at once. Wait a little bit, but follow up to see if they got your stuff. Communicate, but don't push too often, there's a WHOLE lot of waiting involved. Be charming. Make your idea as appealing to a wide market as you can---they are interested in sales potential, period. If the first one turns you down, pay attention to the "why" part, tweak your presentation, and go on to the next one on the list. Sometimes it takes several rejections--don't take it personally. At least, don't let it stop you, even if it IS personal. And when you get a contract, READ it thoroughly. Do the best work you can, communicate often with your editor, and meet your deadlines. Be as involved as you can with each part--writing, pics (and make sure the photos are really good no matter what it takes.) . . . . A couple of other points---make your proposal as beautiful and well organized as you can manage. Use a computer, don't hand-write, label things, put them in a binder...as they said in school, "Neatness Counts!". Also, don't rely on anyone's imagination--even creative types do better with what they actually see when it comes to explanations. Also, even a good digital camera may not be good enough for reproduction in print. 35mm color slides is still the prefered thing, I find. Go for really high resolution (300 dpi or higher) which makes for truly huge files. Sarajane Helm
regarding resolution... I'd get specs from the actual publisher regarding how they want their files. I know we use fairly low-res images for the paper, comparatively (200 dpi), but even within the paper, some departments use incredibly high-res images (800 dpi). It all depends on so many factors that there just isn't a single rule of thumb. Nae
Do be very careful, no matter with whom you work. Publishers, or sponsors!! Some are more ethical and responsible than others. (That) book is done through a Vanity Press--that is a company that will publish your book, and you pay for it. There are several of these vanity press companies. I am not making any comments about that particular book, having not seen it myself, but . . .do check out all information about companies that you can before committing. Sarajane Helm
NEGATIVE REACTIONS re polymer clay
Some people
reflexively disparage anything made from polymer clay because "it's plastic"
....or because the only thing they associate it with is children's
modeling material (and comes in colors)
I
either let people like that pass on, or I say "well, yes, anyone is
able to work with oven-fired clay --even your child or grandchild.
...Just
like anyone can pick up a paint brush, some oil paint,
and a canvas and call themselves an artist. But what does that mean? It takes
years of practice and dedication to bring ANY material up to the level of "art".
samala
Art is defined by what you do
with a material ... not what it's made up of
. . .otherwise
there wouldn't be "legitimate" art being made from paper, mud
(earth clay), egg yolk and ground-up rock (frescos), fabric and animal
hairs (natural and synthetic), metals crushed out of rocks, etc., etc.
acrylic
paints suffered the same fate, remember? ...And now look at them.
... this
seems to be a built-in reaction to many things that are different from what they've
always been, or from what has been most common
in one's little bit of time and geography.
Another
vendor at a show said she couldn't accept my work as art or anything she wanted
to own because it was plastic.
... Even after showing
her the books I take with me to each show (New Clay, etc) which show the
things possible with polymer clay, and describing techniques and everything,
she was still very negative. So in extreme self-defense, I did two things:
("environmentally
bad")
....I asked her about the earthen clay she used--removing
something from the earth, pretty invasive, eh?
... And the wood her
husband used to make furniture --doing his part for deforestation?
....Oh,
metal-based artwork -- strip mining!
...Natural dyes
-- how about disposing of the heavy metals necessary to set the dye?
Also, may I submit this tiny tidbit . . . . ALL plastics are
organic! Plastic is made with, and from, petroleum. Petroleum is a variable
substance created through the decompostion of plant and animal matter under
not fully understood conditions of heat, pressure…(only once have I had to resort
to that speech).
...what
are various paints and other mediums made from?
Show some really upscale polymer work
... for example:
....The New Clay, by Nan Roche
....400
Polymer Clay Designs: A Collection of Dyamic & Colorful Contemporary Work
(400 individual pieces of upscale polymer eye candy collected into one book by
Suzanne Tourtillott)
..........I set up a table
every Saturday downtown and sell stuff. Now I have that book to show people what
polymer clay really is all about. So many people say the same sort of thing...
"I never realized that there were so many people who use it to make fine art!".
It makes the whole thing a lot easier to explain. It also adds a lot of value
and credibility to the items I am trying to sell. If you haven't seen the book
yet, there are some amazing pieces in it. James
(see more in Books
& Videos)
Here are just a few "higher-end"
polymer clay artists with online work:
Elise Winters http://www.elisewinters.com/work/work.html
Kathleen Dustin http://www.kathleendustin.com
(Ford
& Forlano) CZC http://www.cityzencane.com/Pins%20page.htm
(click on each to see the prices!) http://www.cityzencane.com/Bracelet%20page.htm
Pier Voulkos http://www.freehand.com/mixed/voulkos.asp
(boxes --click on photo for enlargement of marquetry) http://www.tinapple.com/guild/piervoulkos.html
James Lehman http://www.akrobiz.com/polymer_clay/gallery_index.html
......(for
a longer list, go here to my Overview page): http://www.glassattic.com/polymer/info_letter.htm
Many other "fine artists" deal
with all kinds of plastics to create very high-end "art" . . DB..look
up various artists, exhibits, etc....
http://www.artsconnected.org/artsnetmn/whatsart/oldenb4.html
http://digilander.libero.it/paoloavanzi
a
medium = The material or technique used by an artist to produce a work
of art.
It may also refer to the vehicle or solvent with which powdered
pigments are mixed to make paint of the proper consistency, many available with
a matte, semi-gloss, or glossy finish. The plural form is media.
Also see binder, clay, conté crayon, encaustic, feather, filler, glass, ink,
mass media, metal, mixed media, new media, oil, ox gall, paper, polymer clay,
stone, synthetic, tradigital, watercolor, and wetting agent.
polymer
= A chemical compound made by grouping molecules to form natural or synthetic
resins.
Acrylic resins are polymers in a thermoplastic or thermosetting form
of either acrylic acid, methacrylic acid, esters of these acids, or acrylonitrile,
and are used to produce paints, lightweight plastics, and synthetic rubbers.
Paint,
clay, polyurethane, and other materials are made of polymers.
polymer clay
= A modeling material consisting of finely ground particles of colored polymer,
often polyvinyl chloride (PVC), held together by a binder to form a malleable
clay-like medium. . . .
Finished articles are heated in a domestic oven to
fire or fuse or sinter the polymer molecules into a hard, durable object...
Because
polymer clays are made of self-colored molecules, making them bleed-proof: different
colors do not bleed into each other when placed against each other.
http://www.artlex.com/ArtLex/Me.html#anchor5914039
(see more in Creativity, What is "Art"?, Inspiration > "Polymer clay as a legitimate art medium")